RAM Upgrade Help

[Nsanity]

Hi I recently purchased 2GB of RAM for my Dell Dimension 3000. I installed the RAM and the problem is that it only recognizes a total of 1GB (512KB of each chip). So my question is does anybody know how to correct this problem?

Thank you.

 

[wilson1]

Im asuming this is 2x 1GB sticks, if both sticks are of a different band, variety or series etc. (not completely identical) then only one will function however if both are exactly the same in every way then im afraid i cant help

 

[Nsanity]

Im asuming this is 2x 1GB sticks, if both sticks are of a different band, variety or series etc. (not completely identical) then only one will function however if both are exactly the same in every way then im afraid i cant help

Yep both are the same brand, series, etc. But thanks anyways.