Random restarts with "event id 1003 category 102"

[alandre]

hello everyone,

first, i would like to thank you for sharing your knowledge about computers, as well as your patience for solving the same problem again and again...What would we do without you?

To the main topic then(it's a quite old problem in fact, only some parts are unique, new thread because threads i searched were too old and you told us to open new ones, soo, sorry!)

My computer restarts randomly or sometimes freezes and nothing happens. From the event viewer (yes, i did my homework!!) it seems like this:

Date: 12.01.2009
Time:16:18:22
Type: Error
User: N/A
Computer: Alandre
Source: System Error
Category: (102)
Event ID: 1003

Error Code: 1000000a , parameter1: 000004b0 , parameter2: 00000002,
parameter3: 00000001, parameter4: 805242

The dump files are below (there are only two of them, don't worry)

 

[Route44]

Memory Corruption.

1. Go to www.memtest.org and download their latest ISO version and burn to a CD. It is a free utility. Since your system reboots so quickly borrow a friend's PC.

2. Place CD in drive and reboot. The test will take over.

3. Let the test run for a minimum of 7 Passes (8 individual tests per Pass). This takes a long time but well worth it. Many people start it before going to bed and check it the next morning. It is completely safe.

4. If you have any errors you have corrupted memory that must be replaced. Also, with errors run the test per stick of RAM (remove one and run the test; switch) to determine how many sticks are bad.

* Get back to us with the results.

 

[alandre]

thx for the help, it really took one night, but we found the "guilty"
it seems that one of my rams were not working properly, since i have a laptop, i have to give it for repair, still it's nice to know what the problem is and it's going to be solved,

thx again for the help, i'm a happy person now

 

[Route44]

Good, glad to hear it. Memtest is a great little tool. Perhaps in the future you can learn how to replace RAM. It isn't difficult at all, you can buy it for a great price in such places as Newegg.com, and it won't cost your tech repair costs. Good luck.