regedit, cmd & task manager "in use by another program"

[bryan829]

here are the log files of EWIDO & HJT
Have any suggestions of other anti-virus software besides norton?
thanks,
bryan

 

[howard_hopkinso]

Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html


Go to add remove programmes in your control panel and uninstall anything to do with(if there).

Viewpoint and/or Viewpoint Toolbar V35

Close control panel.

Click start/run and type regsvr32 /u C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll into the run box an press the enter key. Note the space between the 32 and the forward slash and again between the u and c.

Do the above again for this entry. C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll



Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll

O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll/CXTSEARCH.HTML

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Fix all 016-DPF entries.

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files(if there).

C:\WINDOWS\web\related.htm
C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll/CXTSEARCH.HTML
C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll

Reboot into normal mode and turn system restore back on.

I notice you are running a completely unpatched version of Windows. You should visit the Windows update site and download and install at least service pack one(sp1) and preferably service pack two(sp2)

Regards Howard