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Samsung will reveal what caused the Note 7 fires later this month

By midian182 ยท 5 replies
Jan 2, 2017
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  1. It’s been a long time coming, but Samsung will reportedly reveal the results of its investigation into the Galaxy Note 7 fires later this month, according to South Korean newspaper JoongAng Ilbo.

    After it halted sales of the Note 7 back in October, the company asked US safety consulting and certification firm UL to investigate the cause of the battery explosions. The handset’s charging plug had been certified by UL, but the phone itself wasn’t.

    Additionally, the state-run Korean Testing Laboratory (KTL) launched its own investigation into the Note 7’s components. Yonhap news agency reports that KTL is likely to announce its conclusions first, possibly as earlier as January 10.

    "We have not yet confirmed the outcome of UL's investigation," said a KTL official.

    Samsung has suggested that it was likely a combination of factors that caused the Note 7s to ignite, rather than the issue being solely related to the handset’s battery. Despite everything that happened, the firm claims the smartphone passed through its testing phase without any problems.

    Early last month, a group of hardware engineers from manufacturing technology company Instrumental concluded that the Note 7s were catching fire because of a "fundamental problem with the design.” The battery was so tightly packed inside the handset, pressure from natural swelling and casing stress was damaging the separator layers that keep the positive and negative layers apart.

    We’ll find out in the next few weeks whether the official investigations agree with Instrumental's findings. Whatever the outcome, the $5.1 billion loss to its operating profit as a result of the Note 7 saga should ensure Samsung doesn’t make the same mistake with its future mobile devices.

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  2. RevD14

    RevD14 TS Booster Posts: 92   +96

    It was Russian hacking!
     
    Nobina likes this.
  3. Trillionsin

    Trillionsin TS Evangelist Posts: 1,808   +407

    Yup, they hacked their computers and changed the configuration and space around the battery so that when it expanded it wouldnt have any space and cause it to explode. Brilliant, so they must be after the entire world... or just Korea? lol IDK
     
  4. Uncle Al

    Uncle Al TS Evangelist Posts: 5,404   +3,799

    Regardless of all the jokes, it is refreshing to see a company that holds itself up to public scrutiny in the face of failure. Either they have one hell of an enlightened PR firm pulling for them or they are simply as good a company as most of us imagined before the start of all their woes. Can you imagine what American companies are learning from all of this .... and we can only hope they really will learn from it!
     
    Darth Shiv likes this.
  5. Adhmuz

    Adhmuz TechSpot Paladin Posts: 1,924   +712

    Besides poor design from an engineering standpoint what more do we really need to know? Speculation is speculation mind you, but if Samsung comes out and tries to pin the issue on anything other than they made a terrible mistake I will be skeptical at best.
     
  6. lripplinger

    lripplinger TS Addict Posts: 284   +99

    Well, the battery is not the problem is it? Seeing how they had sent out replacement phones with different batteries and they still burned up.....
     

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