Hello and thank for taking your time. I really appreciate the quality services provided on this forum. You guys have helped me in the past, thanks again. While trying to log into ebay or other secure sites, I receive bogus pages that request very personal information to complete my login. The page is obviously fake, the grammer and spelling are a joke. Scans don't seem to help except that occasionally Avira cautions about a hidden registry item that it cant scan. It goes on to recommend a Rescue Disk, but I couldn't get that to work. Otherwise frequent CPU lock ups and very slow processing speed. I hope that helps point you in the right direction. I'll wait patiently for your reply and again, thank you so much!
Solved Secure content bogus page inserts and slow internet
- Thread starter KevinM
- Start date
Broni
Posts: 56,041 +517
Download the MBR Rootkit Detector: http://www2.gmer.net/mbr/mbr.exe to your desktop.
* Doubleclick mbr.exe and follow prompts (Vista users: right click on mbr.exe and click "Run As Administrator").
* A black DOS window will quickly appear then disappear.
* When mbr.exe is finished it will create a log on your desktop.
* Copy and paste contents of that log (mbr.log) file to your next reply.
* Doubleclick mbr.exe and follow prompts (Vista users: right click on mbr.exe and click "Run As Administrator").
* A black DOS window will quickly appear then disappear.
* When mbr.exe is finished it will create a log on your desktop.
* Copy and paste contents of that log (mbr.log) file to your next reply.
Broni
Posts: 56,041 +517
Go Start>Run (Vista/7 users "Start search"), type in:
cmd
Click OK (Vista/7 users, hold CTRL and SHIFT keys, press Enter)
At the DOS prompt type:
"%userprofile%\desktop\mbr.exe" -f (<------make sure you have a space before the -f)
Hit Enter.
Type:
exit
Hit Enter.
Restart the computer normally.
Run the mbr.exe again.
Post new log.
cmd
Click OK (Vista/7 users, hold CTRL and SHIFT keys, press Enter)
At the DOS prompt type:
"%userprofile%\desktop\mbr.exe" -f (<------make sure you have a space before the -f)
Hit Enter.
Type:
exit
Hit Enter.
Restart the computer normally.
Run the mbr.exe again.
Post new log.
Broni
Posts: 56,041 +517
That's better 
Please download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
Make sure, you re-enable your security programs, when you're done with Combofix.
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
Please download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
- Please, never rename Combofix unless instructed.
- Close any open browsers.
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
NOTE 2. If Combofix asks you to update the program, always do so.- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
- Double click on combofix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the "C:\ComboFix.txt" .
Make sure, you re-enable your security programs, when you're done with Combofix.
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
Broni
Posts: 56,041 +517
Very well then
We need to run couple more steps to make sure, your computer is totally clean.
Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.
========================================================================
1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.
2. Go to Kaspersky website and perform an online antivirus scan.
1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Download HijackThis:
http://free.antivirus.com/hijackthis/
by clicking on Installer under Version 2.0.4
Install, and run it.
Post HijackTHis log.
Do NOT attempt to fix anything!
NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator
We need to run couple more steps to make sure, your computer is totally clean.
Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.
========================================================================
1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.
2. Go to Kaspersky website and perform an online antivirus scan.
1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
- Spyware, Adware, Dialers, and other potentially dangerous programs
[*] Archives
[*] Mail databases
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Download HijackThis:
http://free.antivirus.com/hijackthis/
by clicking on Installer under Version 2.0.4
Install, and run it.
Post HijackTHis log.
Do NOT attempt to fix anything!
NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator
Broni
Posts: 56,041 +517
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.
Turn off System Restore:
- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
2. Restart computer.
3. Turn System Restore on.
4. Make sure, Windows Updates are current.
5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run defrag at your convenience.
8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
9. Please, let me know, how is your computer doing.
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.
Turn off System Restore:
- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
2. Restart computer.
3. Turn System Restore on.
4. Make sure, Windows Updates are current.
5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run defrag at your convenience.
8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
9. Please, let me know, how is your computer doing.
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