Should I complain/Take this further?

By Captainmk
Dec 30, 2008
  1. Bought a graphics card from OcUK 18 months ago for around £320. The card developed a defect a week ago. I phone OcUK for technical support and RMA but it turns out the card had only one year warranty.

    Is this acceptable? should I take it further because I'm frankly pissed off that the card develops a defect only 18 months after purchase, which is only 6 months after the warranty expires.

    What should I do?
  2. direwolf007

    direwolf007 TS Rookie Posts: 105

    If the warranty was 12 months, how can you expect them to do anything about it 18 months after purchase ? Warranty is out, and that's all there is to it.

    You have nowhere further to take this.

    Just my 2c.
  3. Captainmk

    Captainmk TS Rookie Topic Starter Posts: 36

    It's not that simple. Regardless of the warranty the product should remain working for a reasonable amount of time. I've seen plenty of shows where people have successfully had replacements sent to them after they took it further and complained and got regulators involved.
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