Ok, I don't know if anything can be done about this or not. I will go ahead and give you some background on my
system and situation. I purchased it around 10/26/06.
Prod. Order No.: 434115A
I. Identification
Customer Name: xxxxxxxxxxxxx
Customer Account No.: xxxxxxxxxxx
II. Configuration
Processor(s)
Processor: 1
CPU_Name: AMD Turion(tm) 64 Mobile Technology ML-40
CPU_Manufacturer: AuthenticAMD
CPU_Caption: x86 Family 15 Model 36 Stepping 2
CPU_Version: Model 4, Stepping 2
CPU_ProcessorId: 078BFBFF00020F42
CPU_CurrentClockSpeed: 2211MHz
CPU_AddressWidth: 32Bits
CPU_DataWidth: 32Bits
CPU_SocketDesignation: CPU 1
Case Color: New Background
System Memory
Memory Module: 1
Mem_Capacity: 1024MB
Mem_BankLabel: DIMM #1
Mem_Type: DDR
Mem_Bandwidth: PC3200 (200 MHz)
Memory Module: 2
Mem_Capacity: 1024MB
Mem_BankLabel: DIMM #2
Mem_Type: DDR
Mem_Bandwidth: PC3200 (200 MHz)
BIOS Information
BIOS_Manufacturer: American Megatrends Inc.
BIOS_Name: Default System BIOS
BIOS_Version1: W830D315
BIOS_Version2: A M I - 4000626
Motherboard Information
MB_Manufacturer: alienware
MB_Product: Aurora m9700
MB_SerialNumber: W830DA AB040
MB_Version: AB040
Video Adapter
Video_Caption: NVIDIA GeForce Go 7900 GS
Video_AdapterRAM: 512MB
Video_DriverVersion: 6.14.10.8474
Hard Drive(s)
FUJITSU MHV2060BH
Disk_Model: FUJITSU MHV2060BH
Disk_Size: 60GB
Disk_TotalHeads: 255
Disk_TotalCylinders: 7296
Disk_TotalTracks: 1860480
Disk_TracksPerCylinder: 255
Optical Drives / Other Storage
Slimtype COMBO SSC-2485K
Operating System: Microsoft Windows XP Home Edition
DirectX Version: 9c
Assembler Initials: RR
Tester Initials: AI
Test Date: 10/12/2006 05:07 AM
III. Burn-In/Benchmarks
Doom 3
Doom 3: 93.7 fps
3DMark 2005
Game Tests
3DMark Score: 9,395.00 3DMarks
GT1 - Return To Proxycon: 35.20 FPS
GT2 - Firefly Forest: 27.55 FPS
GT3 - Canyon Flight: 54.71 FPS
CPU Tests
CPU Score: 4,133.00 CPUMarks
CPU Test 1: 1.99 FPS
CPU Test 2: 3.81 FPS
IV. IRQ Configuration
0 System timer
1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
2 -available-
3 -available-
4 -available-
5 -available-
6 -available-
7 -available-
8 System CMOS/real time clock
9 Microsoft ACPI-Compliant System
10 NVIDIA nForce PCI System Management
11 -available-
12 Synaptics PS/2 Port TouchPad
13 Numeric data processor
14 -available-
15 Secondary IDE Channel
17 Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
17 NVIDIA GeForce Go 7900 GS
17 OHCI Compliant IEEE 1394 Host Controller
17 Realtek RTL8185 54M Wireless LAN Network Adapter
19 NVIDIA GeForce Go 7900 GS
19 Ricoh MMC Host Controller
19 Ricoh Memory Stick Host Controller
19 SDA Standard Compliant SD Host Controller
20 SoundMAX Integrated Digital Audio
20 Standard OpenHCD USB Host Controller
21 Agere Systems AC'97 Modem
22 NVIDIA nForce4 Serial ATA Controller
22 Standard Enhanced PCI to USB Host Controller
23 NVIDIA nForce4 Serial ATA Controller
V. Miscellaneous
N/A
VI. Final Checks
VII. Installed Device Drivers
Microsoft AC Adapter, 7-1-2001, 5.1.2535.0
AMD Turion(tm) 64 Mobile Technology ML-40, 5-27-2006, 1.3.2.0
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard, 7-1-2001, 5.1.2600.2180
Microsoft ACPI-Compliant Control Method Battery, 7-1-2001, 5.1.2535.0
Synaptics PS/2 Port TouchPad, 2-3-2006, 8.2.15.0
Slimtype COMBO SSC-2485K, 7-1-2001, 5.1.2535.0
FUJITSU MHV2060BH, 7-1-2001, 5.1.2535.0
Standard Dual Channel PCI IDE Controller, 7-1-2001, 5.1.2600.2180
NVIDIA nForce4 Serial ATA Controller, 4-24-2006, 5.10.2600.666
Agere Systems AC'97 Modem, 2-15-2006, 2.1.66.0
SoundMAX Integrated Digital Audio, 3-9-2006, 5.12.1.5500
NVIDIA GeForce Go 7900 GS, 5-8-2006, 8.4.7.4
Realtek RTL8185 54M Wireless LAN Network Adapter, 11-30-2005, 5.104.1130.2005
Ricoh Memory Stick Host Controller, 9-14-2005, 1.0.2.2
SDA Standard Compliant SD Host Controller, 10-1-2002, 6.0.4069.1
OHCI Compliant IEEE 1394 Host Controller, 7-1-2001, 5.1.2535.0
Ricoh MMC Host Controller, 9-17-2005, 1.0.0.8
Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller, 1-4-2006, 8.49.2.3
Primary IDE Channel, 7-1-2001, 5.1.2600.2180
Secondary IDE Channel, 7-1-2001, 5.1.2600.2180
Bluetooth Bus Enumerator, 3-9-2006, 5.0.1.2200
Winvnc video hook driver, 9-25-2001, 1.1.0.0
Audio Codecs, 7-1-2001, 5.1.2535.0
Legacy Audio Drivers, 7-1-2001, 5.1.2535.0
Media Control Devices, 7-1-2001, 5.1.2535.0
Legacy Video Capture Devices, 7-1-2001, 5.1.2535.0
Video Codecs, 7-1-2001, 5.1.2535.0
Microsoft Kernel System Audio Device, 7-1-2001, 5.1.2535.0
Microsoft Kernel Wave Audio Mixer, 7-1-2001, 5.1.2535.0
Microsoft WINMM WDM Audio Compatibility Driver, 7-1-2001, 5.1.2535.0
BisonCam, NB Pro, 4-12-2006, 2.6.0.76
Broadcom 2045 Bluetooth 2.0 USB Device, 3-9-2006, 5.0.1.2200
Bluetooth Audio, 3-9-2006, 5.0.1.2200
Bluetooth High Quality Audio, 3-9-2006, 5.0.1.2200
Two weeks after arrival I realized that it only showed one graphics card, so I sent it back to alienware for two
weeks so they could fix it. They reinstalled the os and sent it back to me but it still did not show after two
more times of this they finally got the other card to show in the in the nvidia control panel and under display
adapters in the device manager. But when I enabled it, it would run but, the pictire had static off of items
and npcs in game almost like some sort of interference. Until I started my pc again, and then I would get this
little window stating "current configuration prevents sli from functioning reverting back in xx seconds". and
then my system would restart and only show one card, I would have to keep rebooting it until it showed the card
again, and then the problem would repeat. Well my warranty was up at this point and since I couldn't trust
alienware to actually fix the problem I decided to take it to a computer repair place. Well the guy had never
seen an alienware pc for starters, he looked at it for about five minutes, said all my drivers we're fine, and
that sli was shoty and tried to sell me a new pc. Well I thought he might be right about the driver so I
researched the net for a driver for my specific model and cards. And found this,
167.51_forceware_notebook_winxp_32bit_international_beta
After installing this I was able to enable both cards ( I think ), the sli indicator was showing so I believe
they we're. It is set up in the nvidia control panel as "Single Display Performance Mode". But the picture was
still showing static in game. Well I disabled the card and played for a few days, when I decided to try it again
the sli option in nvidia control panel disappeared. So I had to reinstall the new driver again. After that it
would show it for about three days and then would disappear again so i have reinstalled the driver a few times
at this point. The static has gotten better with this driver but is still there, especially in menus. I am not
the best with computers, self taught for about three years, everything I know I've learned off of message
boards. I read something about IRQ s being the same number and some of mine are when I looked where they told me
to, but I have no idea if that is ok or how to change it if it is not. I would glady take it to someone to get
it repaired if anyone can recommend someone who can actually fix it. I live in the Little Rock, Ar area. If not
can anyone help me with this problem? I will gladly send you whatever info you need if you will tell me where to
find it on pc. Sorry post is sooooo long.
system and situation. I purchased it around 10/26/06.
Prod. Order No.: 434115A
I. Identification
Customer Name: xxxxxxxxxxxxx
Customer Account No.: xxxxxxxxxxx
II. Configuration
Processor(s)
Processor: 1
CPU_Name: AMD Turion(tm) 64 Mobile Technology ML-40
CPU_Manufacturer: AuthenticAMD
CPU_Caption: x86 Family 15 Model 36 Stepping 2
CPU_Version: Model 4, Stepping 2
CPU_ProcessorId: 078BFBFF00020F42
CPU_CurrentClockSpeed: 2211MHz
CPU_AddressWidth: 32Bits
CPU_DataWidth: 32Bits
CPU_SocketDesignation: CPU 1
Case Color: New Background
System Memory
Memory Module: 1
Mem_Capacity: 1024MB
Mem_BankLabel: DIMM #1
Mem_Type: DDR
Mem_Bandwidth: PC3200 (200 MHz)
Memory Module: 2
Mem_Capacity: 1024MB
Mem_BankLabel: DIMM #2
Mem_Type: DDR
Mem_Bandwidth: PC3200 (200 MHz)
BIOS Information
BIOS_Manufacturer: American Megatrends Inc.
BIOS_Name: Default System BIOS
BIOS_Version1: W830D315
BIOS_Version2: A M I - 4000626
Motherboard Information
MB_Manufacturer: alienware
MB_Product: Aurora m9700
MB_SerialNumber: W830DA AB040
MB_Version: AB040
Video Adapter
Video_Caption: NVIDIA GeForce Go 7900 GS
Video_AdapterRAM: 512MB
Video_DriverVersion: 6.14.10.8474
Hard Drive(s)
FUJITSU MHV2060BH
Disk_Model: FUJITSU MHV2060BH
Disk_Size: 60GB
Disk_TotalHeads: 255
Disk_TotalCylinders: 7296
Disk_TotalTracks: 1860480
Disk_TracksPerCylinder: 255
Optical Drives / Other Storage
Slimtype COMBO SSC-2485K
Operating System: Microsoft Windows XP Home Edition
DirectX Version: 9c
Assembler Initials: RR
Tester Initials: AI
Test Date: 10/12/2006 05:07 AM
III. Burn-In/Benchmarks
Doom 3
Doom 3: 93.7 fps
3DMark 2005
Game Tests
3DMark Score: 9,395.00 3DMarks
GT1 - Return To Proxycon: 35.20 FPS
GT2 - Firefly Forest: 27.55 FPS
GT3 - Canyon Flight: 54.71 FPS
CPU Tests
CPU Score: 4,133.00 CPUMarks
CPU Test 1: 1.99 FPS
CPU Test 2: 3.81 FPS
IV. IRQ Configuration
0 System timer
1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
2 -available-
3 -available-
4 -available-
5 -available-
6 -available-
7 -available-
8 System CMOS/real time clock
9 Microsoft ACPI-Compliant System
10 NVIDIA nForce PCI System Management
11 -available-
12 Synaptics PS/2 Port TouchPad
13 Numeric data processor
14 -available-
15 Secondary IDE Channel
17 Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
17 NVIDIA GeForce Go 7900 GS
17 OHCI Compliant IEEE 1394 Host Controller
17 Realtek RTL8185 54M Wireless LAN Network Adapter
19 NVIDIA GeForce Go 7900 GS
19 Ricoh MMC Host Controller
19 Ricoh Memory Stick Host Controller
19 SDA Standard Compliant SD Host Controller
20 SoundMAX Integrated Digital Audio
20 Standard OpenHCD USB Host Controller
21 Agere Systems AC'97 Modem
22 NVIDIA nForce4 Serial ATA Controller
22 Standard Enhanced PCI to USB Host Controller
23 NVIDIA nForce4 Serial ATA Controller
V. Miscellaneous
N/A
VI. Final Checks
VII. Installed Device Drivers
Microsoft AC Adapter, 7-1-2001, 5.1.2535.0
AMD Turion(tm) 64 Mobile Technology ML-40, 5-27-2006, 1.3.2.0
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard, 7-1-2001, 5.1.2600.2180
Microsoft ACPI-Compliant Control Method Battery, 7-1-2001, 5.1.2535.0
Synaptics PS/2 Port TouchPad, 2-3-2006, 8.2.15.0
Slimtype COMBO SSC-2485K, 7-1-2001, 5.1.2535.0
FUJITSU MHV2060BH, 7-1-2001, 5.1.2535.0
Standard Dual Channel PCI IDE Controller, 7-1-2001, 5.1.2600.2180
NVIDIA nForce4 Serial ATA Controller, 4-24-2006, 5.10.2600.666
Agere Systems AC'97 Modem, 2-15-2006, 2.1.66.0
SoundMAX Integrated Digital Audio, 3-9-2006, 5.12.1.5500
NVIDIA GeForce Go 7900 GS, 5-8-2006, 8.4.7.4
Realtek RTL8185 54M Wireless LAN Network Adapter, 11-30-2005, 5.104.1130.2005
Ricoh Memory Stick Host Controller, 9-14-2005, 1.0.2.2
SDA Standard Compliant SD Host Controller, 10-1-2002, 6.0.4069.1
OHCI Compliant IEEE 1394 Host Controller, 7-1-2001, 5.1.2535.0
Ricoh MMC Host Controller, 9-17-2005, 1.0.0.8
Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller, 1-4-2006, 8.49.2.3
Primary IDE Channel, 7-1-2001, 5.1.2600.2180
Secondary IDE Channel, 7-1-2001, 5.1.2600.2180
Bluetooth Bus Enumerator, 3-9-2006, 5.0.1.2200
Winvnc video hook driver, 9-25-2001, 1.1.0.0
Audio Codecs, 7-1-2001, 5.1.2535.0
Legacy Audio Drivers, 7-1-2001, 5.1.2535.0
Media Control Devices, 7-1-2001, 5.1.2535.0
Legacy Video Capture Devices, 7-1-2001, 5.1.2535.0
Video Codecs, 7-1-2001, 5.1.2535.0
Microsoft Kernel System Audio Device, 7-1-2001, 5.1.2535.0
Microsoft Kernel Wave Audio Mixer, 7-1-2001, 5.1.2535.0
Microsoft WINMM WDM Audio Compatibility Driver, 7-1-2001, 5.1.2535.0
BisonCam, NB Pro, 4-12-2006, 2.6.0.76
Broadcom 2045 Bluetooth 2.0 USB Device, 3-9-2006, 5.0.1.2200
Bluetooth Audio, 3-9-2006, 5.0.1.2200
Bluetooth High Quality Audio, 3-9-2006, 5.0.1.2200
Two weeks after arrival I realized that it only showed one graphics card, so I sent it back to alienware for two
weeks so they could fix it. They reinstalled the os and sent it back to me but it still did not show after two
more times of this they finally got the other card to show in the in the nvidia control panel and under display
adapters in the device manager. But when I enabled it, it would run but, the pictire had static off of items
and npcs in game almost like some sort of interference. Until I started my pc again, and then I would get this
little window stating "current configuration prevents sli from functioning reverting back in xx seconds". and
then my system would restart and only show one card, I would have to keep rebooting it until it showed the card
again, and then the problem would repeat. Well my warranty was up at this point and since I couldn't trust
alienware to actually fix the problem I decided to take it to a computer repair place. Well the guy had never
seen an alienware pc for starters, he looked at it for about five minutes, said all my drivers we're fine, and
that sli was shoty and tried to sell me a new pc. Well I thought he might be right about the driver so I
researched the net for a driver for my specific model and cards. And found this,
167.51_forceware_notebook_winxp_32bit_international_beta
After installing this I was able to enable both cards ( I think ), the sli indicator was showing so I believe
they we're. It is set up in the nvidia control panel as "Single Display Performance Mode". But the picture was
still showing static in game. Well I disabled the card and played for a few days, when I decided to try it again
the sli option in nvidia control panel disappeared. So I had to reinstall the new driver again. After that it
would show it for about three days and then would disappear again so i have reinstalled the driver a few times
at this point. The static has gotten better with this driver but is still there, especially in menus. I am not
the best with computers, self taught for about three years, everything I know I've learned off of message
boards. I read something about IRQ s being the same number and some of mine are when I looked where they told me
to, but I have no idea if that is ok or how to change it if it is not. I would glady take it to someone to get
it repaired if anyone can recommend someone who can actually fix it. I live in the Little Rock, Ar area. If not
can anyone help me with this problem? I will gladly send you whatever info you need if you will tell me where to
find it on pc. Sorry post is sooooo long.
