Ok, I don't know if anything can be done about this or not. I will go ahead and give you some background on my system and situation. I purchased it around 10/26/06. Prod. Order No.: 434115A I. Identification Customer Name: xxxxxxxxxxxxx Customer Account No.: xxxxxxxxxxx II. Configuration Processor(s) Processor: 1 CPU_Name: AMD Turion(tm) 64 Mobile Technology ML-40 CPU_Manufacturer: AuthenticAMD CPU_Caption: x86 Family 15 Model 36 Stepping 2 CPU_Version: Model 4, Stepping 2 CPU_ProcessorId: 078BFBFF00020F42 CPU_CurrentClockSpeed: 2211MHz CPU_AddressWidth: 32Bits CPU_DataWidth: 32Bits CPU_SocketDesignation: CPU 1 Case Color: New Background System Memory Memory Module: 1 Mem_Capacity: 1024MB Mem_BankLabel: DIMM #1 Mem_Type: DDR Mem_Bandwidth: PC3200 (200 MHz) Memory Module: 2 Mem_Capacity: 1024MB Mem_BankLabel: DIMM #2 Mem_Type: DDR Mem_Bandwidth: PC3200 (200 MHz) BIOS Information BIOS_Manufacturer: American Megatrends Inc. BIOS_Name: Default System BIOS BIOS_Version1: W830D315 BIOS_Version2: A M I - 4000626 Motherboard Information MB_Manufacturer: alienware MB_Product: Aurora m9700 MB_SerialNumber: W830DA AB040 MB_Version: AB040 Video Adapter Video_Caption: NVIDIA GeForce Go 7900 GS Video_AdapterRAM: 512MB Video_DriverVersion: 126.96.36.19974 Hard Drive(s) FUJITSU MHV2060BH Disk_Model: FUJITSU MHV2060BH Disk_Size: 60GB Disk_TotalHeads: 255 Disk_TotalCylinders: 7296 Disk_TotalTracks: 1860480 Disk_TracksPerCylinder: 255 Optical Drives / Other Storage Slimtype COMBO SSC-2485K Operating System: Microsoft Windows XP Home Edition DirectX Version: 9c Assembler Initials: RR Tester Initials: AI Test Date: 10/12/2006 05:07 AM III. Burn-In/Benchmarks Doom 3 Doom 3: 93.7 fps 3DMark 2005 Game Tests 3DMark Score: 9,395.00 3DMarks GT1 - Return To Proxycon: 35.20 FPS GT2 - Firefly Forest: 27.55 FPS GT3 - Canyon Flight: 54.71 FPS CPU Tests CPU Score: 4,133.00 CPUMarks CPU Test 1: 1.99 FPS CPU Test 2: 3.81 FPS IV. IRQ Configuration 0 System timer 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard 2 -available- 3 -available- 4 -available- 5 -available- 6 -available- 7 -available- 8 System CMOS/real time clock 9 Microsoft ACPI-Compliant System 10 NVIDIA nForce PCI System Management 11 -available- 12 Synaptics PS/2 Port TouchPad 13 Numeric data processor 14 -available- 15 Secondary IDE Channel 17 Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller 17 NVIDIA GeForce Go 7900 GS 17 OHCI Compliant IEEE 1394 Host Controller 17 Realtek RTL8185 54M Wireless LAN Network Adapter 19 NVIDIA GeForce Go 7900 GS 19 Ricoh MMC Host Controller 19 Ricoh Memory Stick Host Controller 19 SDA Standard Compliant SD Host Controller 20 SoundMAX Integrated Digital Audio 20 Standard OpenHCD USB Host Controller 21 Agere Systems AC'97 Modem 22 NVIDIA nForce4 Serial ATA Controller 22 Standard Enhanced PCI to USB Host Controller 23 NVIDIA nForce4 Serial ATA Controller V. Miscellaneous N/A VI. Final Checks VII. Installed Device Drivers Microsoft AC Adapter, 7-1-2001, 5.1.2535.0 AMD Turion(tm) 64 Mobile Technology ML-40, 5-27-2006, 188.8.131.52 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard, 7-1-2001, 5.1.2600.2180 Microsoft ACPI-Compliant Control Method Battery, 7-1-2001, 5.1.2535.0 Synaptics PS/2 Port TouchPad, 2-3-2006, 184.108.40.206 Slimtype COMBO SSC-2485K, 7-1-2001, 5.1.2535.0 FUJITSU MHV2060BH, 7-1-2001, 5.1.2535.0 Standard Dual Channel PCI IDE Controller, 7-1-2001, 5.1.2600.2180 NVIDIA nForce4 Serial ATA Controller, 4-24-2006, 5.10.2600.666 Agere Systems AC'97 Modem, 2-15-2006, 220.127.116.11 SoundMAX Integrated Digital Audio, 3-9-2006, 18.104.22.16800 NVIDIA GeForce Go 7900 GS, 5-8-2006, 22.214.171.124 Realtek RTL8185 54M Wireless LAN Network Adapter, 11-30-2005, 5.104.1130.2005 Ricoh Memory Stick Host Controller, 9-14-2005, 126.96.36.199 SDA Standard Compliant SD Host Controller, 10-1-2002, 6.0.4069.1 OHCI Compliant IEEE 1394 Host Controller, 7-1-2001, 5.1.2535.0 Ricoh MMC Host Controller, 9-17-2005, 188.8.131.52 Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller, 1-4-2006, 184.108.40.206 Primary IDE Channel, 7-1-2001, 5.1.2600.2180 Secondary IDE Channel, 7-1-2001, 5.1.2600.2180 Bluetooth Bus Enumerator, 3-9-2006, 220.127.116.110 Winvnc video hook driver, 9-25-2001, 18.104.22.168 Audio Codecs, 7-1-2001, 5.1.2535.0 Legacy Audio Drivers, 7-1-2001, 5.1.2535.0 Media Control Devices, 7-1-2001, 5.1.2535.0 Legacy Video Capture Devices, 7-1-2001, 5.1.2535.0 Video Codecs, 7-1-2001, 5.1.2535.0 Microsoft Kernel System Audio Device, 7-1-2001, 5.1.2535.0 Microsoft Kernel Wave Audio Mixer, 7-1-2001, 5.1.2535.0 Microsoft WINMM WDM Audio Compatibility Driver, 7-1-2001, 5.1.2535.0 BisonCam, NB Pro, 4-12-2006, 22.214.171.124 Broadcom 2045 Bluetooth 2.0 USB Device, 3-9-2006, 126.96.36.1990 Bluetooth Audio, 3-9-2006, 188.8.131.520 Bluetooth High Quality Audio, 3-9-2006, 184.108.40.2060 Two weeks after arrival I realized that it only showed one graphics card, so I sent it back to alienware for two weeks so they could fix it. They reinstalled the os and sent it back to me but it still did not show after two more times of this they finally got the other card to show in the in the nvidia control panel and under display adapters in the device manager. But when I enabled it, it would run but, the pictire had static off of items and npcs in game almost like some sort of interference. Until I started my pc again, and then I would get this little window stating "current configuration prevents sli from functioning reverting back in xx seconds". and then my system would restart and only show one card, I would have to keep rebooting it until it showed the card again, and then the problem would repeat. Well my warranty was up at this point and since I couldn't trust alienware to actually fix the problem I decided to take it to a computer repair place. Well the guy had never seen an alienware pc for starters, he looked at it for about five minutes, said all my drivers we're fine, and that sli was shoty and tried to sell me a new pc. Well I thought he might be right about the driver so I researched the net for a driver for my specific model and cards. And found this, 167.51_forceware_notebook_winxp_32bit_international_beta After installing this I was able to enable both cards ( I think ), the sli indicator was showing so I believe they we're. It is set up in the nvidia control panel as "Single Display Performance Mode". But the picture was still showing static in game. Well I disabled the card and played for a few days, when I decided to try it again the sli option in nvidia control panel disappeared. So I had to reinstall the new driver again. After that it would show it for about three days and then would disappear again so i have reinstalled the driver a few times at this point. The static has gotten better with this driver but is still there, especially in menus. I am not the best with computers, self taught for about three years, everything I know I've learned off of message boards. I read something about IRQ s being the same number and some of mine are when I looked where they told me to, but I have no idea if that is ok or how to change it if it is not. I would glady take it to someone to get it repaired if anyone can recommend someone who can actually fix it. I live in the Little Rock, Ar area. If not can anyone help me with this problem? I will gladly send you whatever info you need if you will tell me where to find it on pc. Sorry post is sooooo long.