pls someone help me.
in the device manager, the multimedia audio controller has a yellow exclamation point.
the speakers don't work. i dont know what driver should i install.
thank you for the help. i'll wait. thanks.
What I generally do in this situation is use a program called AIDA64 to identify the device and then download the driver from Google. A google search will help you locate the Aida64 website as I cannot post links yet
Once you're up and running with it, browse to the devices section and locate your sound device that isn't working (It will be under the yellow question mark section in Windows Devices)
Click on it and it should give you the name of the device (Realtek, VIA, Etc) You can then use that to hunt down a driver off Google, feel free to post the device here and I can help you further get a driver for it
Another option if course is to simply load the audio driver from your Motherboard's utility/driver disk if you have it handy.
Another easy first thing to try: from device manager, right click Multimedia Audio Controller, select Update Driver, follow prompts to allow Windows to do the search for software the driver first. Sometimes can find it on its own
I've done a bit of Googling around and found another topic with similar results to your problem. Looks like your machine is a Samsung type computer.
Could you give me the model number from the sticker that is physically on the computer somewhere?
The other user with this problem listed his model number as Samsung ZDZ25. This may very well be yours as the device ID in your post above matches his.
Let me know if this is the case and I'll dig you up the driver.