SP2 install prevents my PC from booting! (WXP-Home)

By t20suzukiman
Oct 20, 2004
  1. SP2 install prevents my PC from booting! (WXP-Home)

    Big nightmare time...

    I installed SP2 from a CD and it seemed to go Ok and then asked me to restar
    t the computer... Now it won't boot! It gets to the Xp home start up logo
    and screen, then the screen goes black and there it stays.

    I tried to repair install by booting from the windows XP cd. However, the PC
    can't 'see' the old install and just offers me the choice of a new partitio
    n or installing over the old one (ie I loose everything!)

    I tried safe mode (sceen of drivers then it stalls), along with all the othe
    r booting options - but no good!

    I then tried the Recovery Console option from the XP disk. This goes Ok unti
    l it asks me for the administrator password.. I don't know it! This is my p
    arents PC and I set it up for them from new, but can't remember giving it an
    administrator password.

    I have tried all my normal ones, as well as 'administrator' enter, blank etc
    ., but all to no avail.

    I went to Windows knowledge base, but all their possible solutions involve u
    sing the administrator password! They do say thought that this will happen o
    n some computers when you install SP2!

    I tried a patch at http://home.eunet.no/~pnordahl/ntpasswd/ to find the administrator password but this also didn't help.

    I can put the hard drive in another PC as a slave drive, but if I do that what do I change or edit to make the disc bootable again?

    According to the Microsoft help files, if I can dual boot the discIi can:

    "Method 2: Start an alternative Windows installation
    If your computer is configured to start from multiple Microsoft Windows installations, follow these steps to start your computer:
    1. Start your computer and select a functional Windows partition.
    2. Click Start, click Run, type cmd, and then click OK.
    3. At the command prompt, type the following, and then press ENTER:

    cd WinXPSP2\system32\drivers

    In this step, WinXPSP2 is the folder path for the Windows folder where Windows XP SP2 is installed.
    4. At the command prompt, type move update.sys update.sp2, and then press ENTER.
    5. At the command prompt, type exit, and then press ENTER.
    6. Restart your computer, and then start the Windows XP SP2 installation
    7. Obtain the BIOS update. Follow the instructions to update your computer.
    8. Start Windows XP SP2.
    9. Click Start, click Run, type cmd, and then click OK.
    10. At the command prompt, type the following:

    cd %systemroot%\system32\drivers
    11. At the command prompt, type move update.sp2 update.sys, and then press ENTER.
    12. Restart your computer.
    13. Apply the Critical Update for Windows XP (KB885626) that is listed earlier in this article.

    Warning Do not operate your computer without an updated Update.sys file installed.""

    Well I can put the HD in a different PC as a slave, but I'm not a DOS expert and don't understand what the commands in the above bit mean. What files should I do what with if I do get access to my disc files?

    Alternatively, what XP files do I copy from my working PC to the other disc to get it working?

    Any suggestions anyone?????
  2. Liquidlen

    Liquidlen TechSpot Paladin Posts: 1,094

    If you want to try getting the password ,which would be the best way to solve the rest of your issues .Check this post Phant.. could tell you if it would work.

    P.S. I thought I mention I use the Password reset floppy you can make from XP especially when I build for someone else.
  3. t20suzukiman

    t20suzukiman TS Rookie Topic Starter

    I've emailed him.... Still open to other ideas though - keep them coming!
  4. roadrunner

    roadrunner TS Rookie

    Topic widely discussed in other forum

    Check out this thread under hardware & tweaking >audio video

    Can't install nvidia drivers after XP sp2 upgrade
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