Spotify still wants to verify the addresses of users under family subscriptions

Cal Jeffrey

Posts: 2,448   +562
Staff member

Spotify is tweaking its family plan yet again. This time the company is asking members on the multi-user subscriptions to prove they live in the same household.

In August, Spotify posted new terms and conditions. The agreement now requires all members listed under the family subscription to prove that they live at the same address upon activation of the plan. The ToS also states that Spotify may ask for re-verification from time to time.

The company will use Google Maps address search for verification and will terminate the account if they discover any members using it who are not eligible.

“Spotify reserves the right to terminate or suspend access to the Spotify Premium Family service and the Spotify Premium Family account(s) immediately and at any time if you fail to meet the eligibility criteria and as otherwise set out in the Spotify Terms and Conditions of Use.”

"In order to be eligible for the Premium Family Subscription, the primary account holder and the subsidiary account holders must be family members residing at the same address."

A year ago, the streaming service tested a similar verification method using GPS but canceled the test over backlash from privacy advocates. It is unclear how using Google Maps rather than GPS changes the privacy concerns.

Spotify is clearly in the right for wanting to be sure everyone using a family plan is eligible. It still has to pay the record companies and artist for the streamed content, and at a discounted rate, the family plan is already a money-losing venture or break even at best.

A standard subscription cost $10 per month. The family plan costs $15 per month and can have up to six active users. That would be one quarter the cost versus all six users having individual subscriptions.

Furthermore, Billboard notes that almost half of Spotify’s customers are on family plans. This large pool of discounted users is what led the service to test the waters on raising the price of the multi-user subscriptions last month in Scandinavia, its largest market.

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MaXtor

Posts: 352   +278
TechSpot Elite
Shhhh, don't tell Netflix, Amazon or Youtube about this. I definitely don't share my Netflix, Amazon Prime or Youtube Premium with my friends.
 

ShagnWagn

Posts: 1,297   +1,081
"It still has to pay the record companies and artist for the streamed content, and at a discounted rate, the family plan is already a money-losing venture or break even at best."

The problem is not the family plan. The root problem is the record companies ripping all of us off.
 
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bas416

What if I live at the same address but am an outgoing type of person who almost never sleeps at home? I am still family.
 

Alexmx

Posts: 45   +25
I don't know if the gps spoofers still work in android... if not, my guess is that I'll be switching to google music
 
Their algorithms are crappy to say the least.

Had family plan. I listen only at work, my wife mostly during holidays amd sometimes at home, brother only at (his) home.

Wife got booted.

Funny that there is no way to appeal since their "preferred way of support is Twitter".

Not recommended.
 
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GregonMaui

Posts: 211   +80
"It still has to pay the record companies and artist for the streamed content, and at a discounted rate, the family plan is already a money-losing venture or break even at best."

The problem is not the family plan. The root problem is the record companies ripping all of us off.
sometimes, more like the record companies are ripping off the artists more though. The artists do have a right to receive the benefits of their talents. I think they get a few fractions of a penny per play. Not sure what the record companies do anymore but restrict talent. Many artists have got solo, just for this reason. A lot of talent in the world.
 
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GregonMaui

Posts: 211   +80
Spotify must have a crappy business model. They are trying everything, blaming everyone, now even their customers. Maybe my criticism isn't fair, I tried them (free tier), nothing special, I stream with a service more convenient to me, totally happy with it.

The Music is the same (well the free-tier is low-fi, so not exactly true)
 

yukka

Posts: 870   +79
A couple of months ago (UK) I had an email that one of the members of my family plan needed to confirm their address or be removed from the plan. I listen at work and at home and haven’t had any issues.
 
"It still has to pay the record companies and artist for the streamed content, and at a discounted rate, the family plan is already a money-losing venture or break even at best."

The problem is not the family plan. The root problem is the record companies ripping all of us off.
Wrong. You can always write, perform, record and produce your own musical compositions.
 
How much music does a human need? For pete's sake. There are literally millions of free recordings in the public domain. Plus Radios, CDs, Tapes, Records, Public Libraries, Archive.org, YouTube, Used Record Shops, Ebay, Thrift Shops, GoodWill, Craigslist....

There is in fact so much free music available, you could never listen to it all if you lived 1000 lifetimes and tried 24/7 to hear it all.

Why would anyone steal music when there is so much available that is legal and free or cheap?

I rarely ever listen to music. Maybe 2 or 3 times a month. It boggles my mind how much people crave it.
 

ShagnWagn

Posts: 1,297   +1,081
Wrong. You can always write, perform, record and produce your own musical compositions.
Wrong. I do not have that talent nor do I want it. And wrong again. I do not "need" music in my life. And thirdly, entertainment is not necessary for society, and hence again it's a ripoff.