I there, I have a very unique problem. Just to let you know my computer knowledge is very limited.
I've recently had some computer problems with a fairly new computer (6 months old). It started crashing ALL the time. I'm pretty sure it's a virus, because I've heard of other people having the same problem and it being a virus. I plan on reformatting my computer. When my computer last crashed I just cut the power.
Since then I've moved, and my computer came with it. Now when I start my computer, windows tries to load and it automatically goes to the Check disk thing since it was last turned off without shutting down. For whatever reason I can't use my mouse or keyboard, and I'm fairly certain they need to load in windows. Because of my virus or computer problem the CHKDSK freezes everytime in exactly the same spot, and so I can't get into windows. The only way to stop the CHKDSK before it happens is to press any key before it starts up, but my keyboard won't work.
Can anybody help me out? Why are my keyboard/mouse not working, and is there a way to get them to work without going into windows, which is impossible for me right now?
I've recently had some computer problems with a fairly new computer (6 months old). It started crashing ALL the time. I'm pretty sure it's a virus, because I've heard of other people having the same problem and it being a virus. I plan on reformatting my computer. When my computer last crashed I just cut the power.
Since then I've moved, and my computer came with it. Now when I start my computer, windows tries to load and it automatically goes to the Check disk thing since it was last turned off without shutting down. For whatever reason I can't use my mouse or keyboard, and I'm fairly certain they need to load in windows. Because of my virus or computer problem the CHKDSK freezes everytime in exactly the same spot, and so I can't get into windows. The only way to stop the CHKDSK before it happens is to press any key before it starts up, but my keyboard won't work.
Can anybody help me out? Why are my keyboard/mouse not working, and is there a way to get them to work without going into windows, which is impossible for me right now?