Stop Error 0x0000008e help

[ozziehelp]

Hi,

My computer keeps reastarting and producing the following blue screen stop error:

0x0000008e (0x0000005, 0x00000155, 0xf0769834, 0x000000000)

0x1000008e (0xc0000005, 0x00000155, 0xf081f7dc, 0x000000000)

I dont know what to do, I have read all the articles I can google, and information on this stop error but none makes sence to me. I have attached the mini dump files from the computer.

 

[ozziehelp]

Solution

i found how to fix this error, i am posting so that others with similar errors can try fixing it themselves, instead of waiting for forum posters to assist.

1). log onto the troubled computer in safe mode
2). copy and save minidump files from c:\windows\minidump
3) open files from minidump folder on another computer, or restart your computer with safe mode networking.
4) download the program after seaching windows online for 'Install Debugging Tools for Windows 32-bit Version'
5) run program and open minidump files, to see the file that is causing computer to crash.
6) research file using google and other resources to see where and what the file belongs to.
7) uninstall the offending hardware from device manager (right click my computer, properities),
8) remove the physical hardware from the computer
9) restart

 

[kimsland]

Oh perfect :grinthumb
You missed updating the 100Meg symbols from MS
But what you have said is perfect anyway
Glad you resolved it