Hi all. I was pointed in the direction of this forum by a friend who got great help here. My PC has started to behave strangely: It takes AGES to start up!!! It ALWAYS has a small window once desktop is shown, which says 'delivery manager has stopped working'. My NOD32 antivirus software found a Win32/Exploit-028 trojan. It COULD NOT remove this. To top it all the fraud department of my bank telephoned me yesterday, to question if I had attempted to withdraw £90 from my bank account on Friday..... from somewhere in Italy!!! Since I reside in the North of England and was in the Lake District on the Friday, it obviously wasn't me. According to the fraud department, the imposters knew the 16 digit number from the front of my bank card!!! Too much information for you guys? Well, of course. It does worry me though. Hence my visit here. I have followed the 8 steps from this site and have posted the 3 logs with this post, hoping someone can help.