I have been running Norton, AVG, Adaware and Spybot on my system. AVG is the only program picking up the trojan, but I cant seem to get it off of my system. I have my system restore off. It shows up as c:windows/system32/awtr.dll. Anyone with any suggestions? Im totally lost right now!
Trojan Horse
- Thread starter diarab
- Start date
howard_hopkinso
Posts: 21,238 +17
Hello and welcome to Techspot.
I have moved your thread to the correct forum.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.
Regards Howard :wave: :wave:
This thread is for the use of diarab only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
I have moved your thread to the correct forum.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.
Regards Howard :wave: :wave:
This thread is for the use of diarab only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
If you`re that concerned at getting rid of that one file, do the following.
Download the pocket killbox programme from HERE. extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath your need to enter into killbox.
c:\windows\system32\awtr.dll
Once your system has rebooted, turn system restore back on and rehide your protected OS files.
In my experience, it`s unlikely that the above file is your only infection.
Therefore, I strongly suggest you follow the instructions in the link I gave you.
Regards Howard
This thread is for the use of diarab only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Download the pocket killbox programme from HERE. extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath your need to enter into killbox.
c:\windows\system32\awtr.dll
Once your system has rebooted, turn system restore back on and rehide your protected OS files.
In my experience, it`s unlikely that the above file is your only infection.
Therefore, I strongly suggest you follow the instructions in the link I gave you.
Regards Howard
This thread is for the use of diarab only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Go to add remove programmes in your control panel and uninstall anything to do with(if there).
RXToolBar
Semantic Insight
Close control panel.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
SemanticInsight.exe
TrueInstallSBC.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: (no name) - {35F7813A-AF74-4474-B1DC-7EE6FB6C43C6} - C:\WINDOWS\system32\jqxsmfci.dll
O2 - BHO: (no name) - {E861126B-D717-476C-A2F2-8CCF1C182567} - C:\WINDOWS\system32\awvtr.dll (file missing)
O4 - HKLM\..\Run: [SemanticInsight] C:\Program Files\RXToolBar\Semantic Insight\SemanticInsight.exe
O9 - Extra button: Microsoft AntiSpyware helper - {802300EA-A91C-43EB-AA16-7070DDC767A7} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {802300EA-A91C-43EB-AA16-7070DDC767A7} - (no file) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {360E40AA-EE8B-4101-BA67-0CAD3F7A48DD} (Nyoko Downloader Class) - http://www.jackpotcity.com/download_helper/DLHelper.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O20 - Winlogon Notify: awvtr - C:\WINDOWS\system32\awvtr.dll (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\Program Files\RXToolBar<Delete the entire folder.
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath you need to enter into killbox.
C:\WINDOWS\system32\jqxsmfci.dll
Once your system has rebooted, turn system restore back on and rehide your protected OS files.
Post a fresh HJT log.
Regards Howard
This thread is for the use of diarab only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Go to add remove programmes in your control panel and uninstall anything to do with(if there).
RXToolBar
Semantic Insight
Close control panel.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
SemanticInsight.exe
TrueInstallSBC.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: (no name) - {35F7813A-AF74-4474-B1DC-7EE6FB6C43C6} - C:\WINDOWS\system32\jqxsmfci.dll
O2 - BHO: (no name) - {E861126B-D717-476C-A2F2-8CCF1C182567} - C:\WINDOWS\system32\awvtr.dll (file missing)
O4 - HKLM\..\Run: [SemanticInsight] C:\Program Files\RXToolBar\Semantic Insight\SemanticInsight.exe
O9 - Extra button: Microsoft AntiSpyware helper - {802300EA-A91C-43EB-AA16-7070DDC767A7} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {802300EA-A91C-43EB-AA16-7070DDC767A7} - (no file) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {360E40AA-EE8B-4101-BA67-0CAD3F7A48DD} (Nyoko Downloader Class) - http://www.jackpotcity.com/download_helper/DLHelper.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O20 - Winlogon Notify: awvtr - C:\WINDOWS\system32\awvtr.dll (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\Program Files\RXToolBar<Delete the entire folder.
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath you need to enter into killbox.
C:\WINDOWS\system32\jqxsmfci.dll
Once your system has rebooted, turn system restore back on and rehide your protected OS files.
Post a fresh HJT log.
Regards Howard
This thread is for the use of diarab only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Your HJT log is now clean.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of diarab only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of diarab only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
I`ve just looked at your HJT log again and although it`s clean, I can see a big problem. I didn`t notice before as I was looking for nasties lol.
It appears you`re running three antivirus programmes, AVG/McAfee/Symantec-Norton. You`ve also got a bit of Panda antivirus running. This is why your computer is so slow. It`s definitely not recommended as it can cause serious conflicts.
I advise you to keep AVG and uninstall McAfee, Symantec/Norton and Panda.
Once you`ve done that, you`ll need to install a firewall programme. You can find links to a couple of free firewall programmes HERE.
Regards Howard
This thread is for the use of diarab only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
It appears you`re running three antivirus programmes, AVG/McAfee/Symantec-Norton. You`ve also got a bit of Panda antivirus running. This is why your computer is so slow. It`s definitely not recommended as it can cause serious conflicts.
I advise you to keep AVG and uninstall McAfee, Symantec/Norton and Panda.
Once you`ve done that, you`ll need to install a firewall programme. You can find links to a couple of free firewall programmes HERE.
Regards Howard
This thread is for the use of diarab only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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