Trojan virus - adwaheck - norton not helpful- hijack log attached

[MrsJSparrow63]

It has been a long time since I've used a hijack this program.

But my son's computer got taken over by this adwaheck virus and norton caught it but can't quarantine or delete it and his computer is running slow (just started playing Warcraft) and keeps disconnecting him from the server he says.

I will post the log per instructions. Any help would be greatly appreciated.

Thanks.

 

[Bobcat1132]

try a different virus protection as norton will put a virus on your computer lol actually every tech that i know really doesnt like norton because it doesnt take care of most viruses out there and actually the best virus protection is free on the internet although i cant remember what it was called sorry about that. i could find out for you though and get back later. the other thing is it could be a new virus that you cant quarantine and delete right now??

 

[zephead]

avg free edition can be downloaded at grisoft.com and does a pretty bang-up job

 

[RealBlackStuff]

Go to this post here first, and follow the instructions EXACTLY, especially about UPDATING and HJT-location.
How to remove Begin2Search/Coolwebsearch and Other Nasties

Then see How to post your Hijackthis log-files.



Pay attention to this one, when you get to Running Processes in that post:
C:\Program Files\Ares\Ares.exe

Pay attention to this lot, when you get to O4 in that post:
O4 - HKCU\..\Run: [dpnhpast] C:\WINDOWS\System32\dpnhpast.exe
O4 - HKCU\..\Run: [Desktop Weather 3] C:\PROGRA~1\THEWEA~1\THEWEA~1.EXE
O4 - HKCU\..\Run: [DWHeartbeatMonitor] C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h