Updating video card in Gateway FX4710

By spreadhead
May 15, 2012
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  1. hi, this is my first post. please excuse me for any lack of knowledge and knowing of site procedures. with that said, thank you in advance.

    so I have a Gateway FX4710-UB003A pc, specs include:

    400watt power supply
    6g memory
    intel core 2 quad q9330 processors
    windows vista 64 bit

    I was using a geforce 9800 gt, untill it stopped working and was causing my pc to restart. so I took it out , switched video to the onboard mother slot and have had no problems with pc.

    I went to bestbuy today and bought a XFX Radeon HD 6670 and installed it into my pc, AND IM GETTING BLACK SCREEN.

    I meet all the requirements for the video card with my pc. the fan is spinning, so I guess its getting power. I thought it was weird though bc my geforce 9800 gt had to be powered by my power supply via 1x 6pin plug in. this card does not have a plug in for power. maybe thats my problem I dont know. the fan is spinning. please help must play diablo 3!!!
  2. mailpup

    mailpup TS Special Forces Posts: 7,188   +470

    Try uninstalling the old nVidia graphics driver before installing the Radeon.
  3. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +422

    Connect monitor to the onboard, go into BIOS and switch video from onboard to PCIe (with the new card still attached). Reboot with monitor connected to new card.

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