USB ports problem

By Max007 ยท 4 replies
Aug 27, 2011
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  1. Hello everybody.i have a serious problem here.when i start my Laptop(hp pavillion g6 1055ex) i plug in the usb device(external HDD or usb controllers or Flash memories), it really works good and i hear a sound of plugin or plugout sound in my windows 7 but after an hour when i plug in my any of usb devices,they are not appear anywere.and even i cant here the plug in and plug out sound but the light of the device is working!!!!!!!
    Laptop model:Hp pavillion G6 1055ex
    i purchase this laptop 2 months ago and it is brand new. plz help!
  2. mailpup

    mailpup TS Special Forces Posts: 7,182   +469

    Isn't this still under warranty? Can you take it in for warranty work?
  3. Max007

    Max007 TS Rookie Topic Starter


    it is still in warrenty.they said u have to leave here for 15 days.i cant do brother have a lot of work with laptop.any other it a windows problem?
  4. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    don't know if it'll help, but one thing to try. Open Device Manager. Look under USB. For every hub listed, right click Properties->Power Management. Uncheck "Allow the computer to turn off this device to save power". Click OK. Reboot and see if it makes any diff
  5. Max007

    Max007 TS Rookie Topic Starter


    no difference! any other solution?

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