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Users report intermittent glitch with the iPhone 7's new Lightning EarPods, Apple working on a fix

By Jos ยท 16 replies
Sep 20, 2016
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  1. Apple’s decision to remove the headphone port was already seen as controversial and now detractors have some additional ammo to fire at the company. Apparently numerous users have been experiencing problems with the Lightning EarPods on the new iPhones, where the volume control dongle stops working, so you can't adjust the volume, use Siri, or answer calls.

    The glitch seems to happen randomly and is fixed by unplugging and re-plugging until the next time it happens. According to early reports, audio continues to play, you just can’t control playback. Apple has acknowledged the problem and promised a software update.

    Apple removed the standard headphone jack in the iPhone 7 in favor of wireless headphones or headphones that plug into the Lightning port. The company defended its decision, saying the move made space for an advanced Taptic Engine, bigger battery and better cameras. It also helped waterproofing the iPhone design by eliminating a key point of liquid ingress.

    Although the new iPhone 7 and 7 Plus will certainly sell in huge numbers, things haven't been trouble-free since going on sale last week. Apart from the headphone issue, Some owners have reported hearing 'hissing' sounds from the device during heavy usage, although we’ll reserve judgement on that until we get some hands on time with the device.

    On other other side of the equation, the phone has also been praised for reportedly having the most color accurate display, at least according to the experts over at DisplayMate.

    Permalink to story.

  2. GreenArrow

    GreenArrow TS Enthusiast Posts: 67   +49

    BSim500 likes this.
  3. DJMIKE25

    DJMIKE25 TS Addict Posts: 181   +72

    I'm shocked lol. In all seriousness, even without an Iphone, I would like to know how well their wireless headphone solution works compared to my LG tone pro's. Just out of curiosity.
    Last edited: Sep 20, 2016
  4. Kibaruk

    Kibaruk TechSpot Paladin Posts: 3,766   +1,160

    Soundpeats.... dirt cheap and won't disappoint.
  5. Puiu

    Puiu TS Evangelist Posts: 3,428   +1,885

    Welcome to the world of bluetooth headphones. even expensive ones are buggy.
    wastedkill and Reehahs like this.
  6. Matt12345170

    Matt12345170 TS Booster Posts: 107   +42

    I'll just note that your comment is mostly unrelated to the issue described in this article...but anyways.

    My program at school required me to have a mac/iphone (app development and the like).

    Just got the iPhone 7, and I can attest to the hissing sound...however it is only noticeable if I bring the back of the phone to my ear.
    ScubaRhys and Kibaruk like this.
  7. Igrecman

    Igrecman TS Maniac Posts: 269   +163

    What if the battery inside an AirPod explodes one day, burning someone's face or ear. Apple lawyers should get ready for this.
  8. Kibaruk

    Kibaruk TechSpot Paladin Posts: 3,766   +1,160

    I'll second:
    I have had bluetooth headsets for the past 6-7 years, since the old motorola ones. Not buggy at all.
    What if your post makes my computer explode?! I'm so suing you...
  9. Darth Shiv

    Darth Shiv TS Evangelist Posts: 1,962   +577

    There have been bluetooth headphones available for a long time. What makes it suddenly an issue now? Because Samsung botched a battery?
    ScubaRhys likes this.
  10. VitalyT

    VitalyT Russ-Puss Posts: 4,468   +3,025

    Last time I bought Blu-tooth headphones, it was a peace of junk, with constant hissing and overly low sound quality.

    Blu-tooth is a crappy standard for quality sound systems. I don't know what Apple did to improve it, but evidently it wasn't enough.
  11. Kibaruk

    Kibaruk TechSpot Paladin Posts: 3,766   +1,160

    I got a couple for $25 to try out, after all it had an average of 4.5 stars from over 1500 users I was not disappointed, no hissing, good sound quality. You may have just bought crap.
    ScubaRhys and Darth Shiv like this.
  12. Trillionsin

    Trillionsin TS Evangelist Posts: 1,806   +407

    There's a place for bluetooth headphones, and a place for a headphone jack. I have some great bluetooth headphones, and some better wired ones. So what if it's not my preference? I'll wont buy an iPhone, not just because it doesnt have a headphone jack.

    Not to mention, that sometimes when I am trying to sell things at work. I have to test them, this often requires a 3.5mm connection to said audio device/speakers.

    No reason to get all defensive over something that doesnt effect you. Just buy something else, and the market will show Apple whether or not the world is ready to move away from the headphone jack. IF they prove it's bug free, no more audio quality loss over wireless, and long battery life for the wireless headphones and such, then maybe I'll decide to go along with it.

    We'll see wont we?
  13. Trillionsin

    Trillionsin TS Evangelist Posts: 1,806   +407

    I think it's his attempt at a joke. lol
  14. theruck

    theruck TS Booster Posts: 145   +39

    and where do you plug your bluetooth headphones? at least read the article or go to troll elsewhere because this article is about Lightning EarPods.
    hopgop1 likes this.
  15. fktech

    fktech TS Maniac Posts: 526   +138

    What did you say... I'm using these new Apple iBuds and can't hear a thing.
  16. Jaabaaar

    Jaabaaar TS Rookie Posts: 22   +9

    Help. The air pod is stuck in my ear. I can't get it out and I can't hear. :(

    Doctor saying I'm gonna need surgery. Anyone know how to take legal action this terribly dangerous product?
  17. MonsterZero

    MonsterZero TS Evangelist Posts: 565   +322

    Note 7, has a headphone jack. Still waterproof. Try again Apple.

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