Valve apologizes for wrongful bans with free Left 4 Dead 2

By Jos ยท 16 replies
Jul 27, 2010
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  1. Valve Software is offering free copies of Left 4 Dead 2 to the 12,000 players it erroneously banned from playing Call Of Duty: Modern Warfare 2 via Steam over the last couple of weeks. Apparently, non-cheating gamers were being flagged as cheaters due to a "combination of conditions" that occurred while Steam was updating the disk image of Modern Warfare 2. The bans had caused hue and cry among owners of the game who posted about the issue in online forums.

    Read the whole story
  2. ban me please!

  3. GonchuB

    GonchuB TS Rookie Posts: 19

    ^ Likewise. Hahahaha. I would like companies in Argentina to do so too.
  4. Burty117

    Burty117 TechSpot Chancellor Posts: 3,146   +911

    I like Valve :)

    They somehow manage to make me smile even when they mess up and make a mistake, I wish apple would follow in there footsteps, would also be nice if all companys followed through.

    Although, thats 12,000 people who I can now team up with in L4D2.
  5. motrin

    motrin TS Booster Posts: 162   +15

    this explains the pissed off first time post i would see over at the steam forums!

    By, the way i wouldn't mind a L4D2 as a gift :)
  6. I don't believe this is the first time people have been banned because of a "combination of conditions" in MW2. I had a friend that sucked bad and I mean really bad all the time, one day he just got banned. Unfortunately Valve won't give you the time of day or any kind of proof, they never want to admit to any possibility that the system could be flawed. My friend went as far as contacting the better business bureau. How many real cheaters would go thru that trouble, and suck so bad cheating? LOL
  7. Darkshadoe

    Darkshadoe TS Guru Posts: 571   +113

    OMG..Capitalism CAN be achieved without draconian methods and milking your customers dry for every nickel you can get out of them.

    What an amazing concept Valve...Treating your customers with respect and doing the right thing.
  8. TomSEA

    TomSEA TechSpot Chancellor Posts: 2,715   +856

    Valve continues to show how to run a business right.
  9. isamuelson

    isamuelson TS Booster Posts: 100

    Good job on Valve's part. Hopefully they can also fix the snafu that caused this.
  10. Relic

    Relic TechSpot Chancellor Posts: 1,379   +16

    Definitely the way it should be done and a great PR move towards gamers unlike PB. Just shows you though that cheating software isn't close to perfect yet, and maybe now people wont dismiss false positives so easily.
  11. LNCPapa

    LNCPapa TS Special Forces Posts: 4,276   +461

    Yeah - I gotta find a friend who was banned so I can get myself a copy too! Glad Steam is willing to make it up to its customers like this.
  12. princeton

    princeton TS Addict Posts: 1,676

    Funny. I was banned because i joined my friend and he was in a hacked lobby. Can't be banned for modded lobbies my ****ing ***.
  13. EXCellR8

    EXCellR8 The Conservative Posts: 1,835

    got my free copies... too bad i already bought it last year and have no friends.
  14. Puiu

    Puiu TS Evangelist Posts: 2,657   +1,095

    I want a free copy too! ^_^
  15. Burty117

    Burty117 TechSpot Chancellor Posts: 3,146   +911

    I'll be your friend :) and smash up some zombies together: Steam name, burty117
  16. JasAce

    JasAce TS Rookie

    Hey would love a copy if you don't have anyone to send yours to. Steam name JasAce. THANKS!
  17. Too bad nobody plays L4D2 anymore.

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