Vista Hangs at Welcome Screen

By jephph
Jan 23, 2010
  1. My computer is a Dell Inspiron 1501 running Windows Vista Home Basic. Whenever I start the computer up, it gets to the "welcome" screen with the swirly circle thing, and then just stays there forever unless I hit ctrl+alt+del twice and start task manager. When I do that, it goes right to the desktop and boots like normal. If I don't though, it stays on the welcome screen forever. I realize that I could just hit ctrl+alt+del twice everytime I reboot, but who wants to do that?

    Things I've tried:

    - msconfig- disabled all non-microsoft services

    - msconfig- unchecked all startup entries

    - msconfig- boot- advanced options- set number of processors to 2 (was 1) and checked maximum memory and set it to 896 (was unchecked)

    -Windows Updates- completely updated

    -uninstalled anti-virus (AVG)

    none of those things have worked so far

    Any ideas?
  2. Archean

    Archean TechSpot Paladin Posts: 5,690   +96

    Create a new user account and use it to login when you boot your computer? if it worked it means there is something with the user profile
  3. jephph

    jephph TS Rookie Topic Starter Posts: 61

    Just tried that. Still having the same problem on other account too.
  4. Archean

    Archean TechSpot Paladin Posts: 5,690   +96

    Check event viewer and see if something is logged; perhaps some service or driver is hanging up at startup? if you see something please give me details to work with; thanks.
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