Weekly BSODs on new Dell XPS 15z, Win7 (x64)

[zaxy78]

Hi
I have a brand new laptop, Dell XPS 15z, with 6GB ram running Windows 7 64-bit

I'm having an almost weekly BSOD.
iv'e watch the analyze on Windbg but don't know what's next
Updated ALL, and I mean -ALL- drivers from Dell's website.

still hitting me. ast one yesterday.
Please help.

I'm attaching my Minidumps
usually it's model: Tdx.sys . and usually the program is uTorren.exe
this time its was a diffrent model name & image, but Same problem:
PFN_LIST_CORRUPT


Debugging Details:
------------------
PFN_LIST_CORRUPT (4e)


BUGCHECK_STR: 0x4E_7

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: uTorrent.exe
---------------------------------------------------
MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

 

[Tmagic650]

Are you using K9 Web Protection? Do you know what a uTorrent program does? It opens up your computer to virus and malware infections fairly quickly

"I have a brand new laptop"...
I would strongly suggest that you perform a "destructive" factory restore on this new laptop

 

[zaxy78]

wow that was quick

first of all, thanks!

and yes, i am using k9 protection. how could you possibly know?
where does it shows?....

So how does the uTorrent collides with the protection? i'd be happy to know how you've came up with the answer...

but - first - Why destroctive factory repair? what's so messed up?

 

[Tmagic650]

First, are you a parent or a young person. Most adults don't mess with uTorrents. These programs are designed to allow access to pirated software and utilities, and they are full of potential virus and other malware. K9 software is to protect young children from Internet threats, and it was K9 that was flagged in the minidumps. If you don't have children, you don't need K9... Since the laptop is brand new, when you see the start up screen, you should see something like "press F? for restore options". You should choose a factory restore with no files saved. This will format the hard drive (getting rid of the BSOD nasties) and return the laptop to like it was when you first opened the box

 

[zaxy78]

I'm trying to be adult, so i'm using k9.

Noy much adult yet, so i'm downloding episodes of HOUSE with uTorrent....

but what's causing all of this?

2 months is new laptop too young for stoke symptoms,
but old enough for restoring OS.

any shortcuts?

 

[Tmagic650]

Uninstall K9 and use Microsoft Security Essentials. K9 is causing the trouble, along with any malware you have picked up. I have no idea why you are running K9. Do you have school age kids using this laptop? Run this temp file cleaner after you get rid of K9:
http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/