Productivity When I try to open outlook 2007 says "cannot open your default email folders"

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Btiex

Posts: 6   +0
Hi

days ago i have this problem since i started outlook 2007 when i try to open it's shows me the following message "Cannot open you'r default email folders. the information store could no be open." Even when i create a new user profile in order to connect outlook 2007 with the server exchange. it;s giving me the same error, i reinstaled microsoft office and this messages still showing up.

Could somebody help me, any information about how to fix this problem would be helpul.
 

Ididmyc600

Posts: 1,309   +5
Hi

Your default emai folder is your PST file and is usually located in the following path (change my name for yours)

C:\Documents and Settings\ididmyc600\Local Settings\Application Data\Microsoft\Outlook.

Its possible that you dont have the rights to the folder or the drive.or similar.

Regards
 

Btiex

Posts: 6   +0
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Thanks Ididmyc600

Thanks Ididmyc600

But i'm using ost file, it doen'st matter that i;m using this extension.
 

Ididmyc600

Posts: 1,309   +5
Hi

OST ? never heard of that one, i use outlook both at work and home and all our data files are PST.

Sorry cant help you anymore that that perhaps someone else will pop up.

Regards
 

brucethetech

Posts: 223   +0
ost is when you have offline files. pst is the most common. there is a pst file that outlook is using somewhere you can find it in the account properties
 
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