So my Toshiba laptop with XP has been kind of slow. I use Adaware,Shredder,Spybot, and have cleaned out stuff with HijackThis. I also have scanned with AVG, And I update everything all the time. In the past I took it to Best Buy (cause I had the service contract) and they said I had some viruses that are apparently hard to locate and remove. Is that possible? Or was he trying to screw me? He also said that my ram needed to be upgraded. He stated that I need at least 256 M ram to run XP, which surprised me because I thought I ALREADY had 256. Turns out I only have 240. The info that came with my computer seems to state that the computer came with 256. What's up with that?? Should I raise hell?