White Castle to pilot Flippy kitchen robot this fall to reduce human contact with food

Shawn Knight

Posts: 12,394   +121
Staff member
Editor's take: While automating the cooking process would remove the human element from the equation, which some may frown upon, it would introduce some much-needed consistency. It can be irritating when the same menu item is prepared in a completely different manner between locations simply based on how the person behind the grill believes it should be cooked or presented. Having a robot cook manning the spatula would ensure it is cooked the same way each and every time.

American hamburger chain White Castle on Tuesday announced a partnership with Miso Robotics to pilot its autonomous kitchen assistant in select restaurants later this year.

The ongoing Covid-19 pandemic has forced virtually every sector to reexamine how they conduct business and the restaurant industry is no exception. Flippy, the robot-on-a-rail (ROAR) system introduced by Miso earlier this year, will reduce human contact with food, thus adding an additional layer of safety during the cooking process.

The robotic kitchen helper is also expected to improve efficiency and reduce labor needs in the kitchen, allowing White Castle to redeploy team members or reduce the number of employees needed to staff a location.

White Castle will deploy Flippy in select restaurants this fall where management will gauge various metrics including production, quality, taste and POS integration. Assuming there aren’t any major hiccups, White Castle will look to bring the robotic kitchen assistant to additional locations at a later date.

Image credit: Ken Wolter, AVC Originals

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Uncle Al

Posts: 7,217   +5,606
It's a sad state of affairs with the WC Lounge is cutting back on their human staff ...... and how am I going to get my fries "well done" with a temperamental robot?!?!?!?!
 

fps4ever

Posts: 442   +420
It's a sad state of affairs with the WC Lounge is cutting back on their human staff ...... and how am I going to get my fries "well done" with a temperamental robot?!?!?!?!
Not having to wait for an extra 10 minutes in line for Karen to decide on how she wants to have it "her way" is progress if you ask me. It's fast food FFS.
 

Uncle Al

Posts: 7,217   +5,606
Not having to wait for an extra 10 minutes in line for Karen to decide on how she wants to have it "her way" is progress if you ask me. It's fast food FFS.
WC wouldn't allow her to hold up the line. In the Cincinnati Office (WC Hq) they teach the staff to ask customers to step out of line if they don't know what they want ... and the better run stores enforce it! If you've experienced otherwise, drop a card to WC in Cincinnati and let them know!
 

DZillaXx

Posts: 62   +79
It's a sad state of affairs with the WC Lounge is cutting back on their human staff ...... and how am I going to get my fries "well done" with a temperamental robot?!?!?!?!
With some simple programming. ;)
American workers tend to be quite lazy and uncaring. I rarely eat fast food, but nearly every time its not 100% fresh or 100% correct.

If anything this will just bring about more consistent food at a quicker pace.

People have better things to do than work min wage at a fast food joint.

Automation is not about getting rid of jobs. Its about getting rid of low skill jobs and creating more high skill jobs.

White Castle isn't very good anyways
 

poohbear

Posts: 457   +334
It's a sad state of affairs with the WC Lounge is cutting back on their human staff ...... and how am I going to get my fries "well done" with a temperamental robot?!?!?!?!
lol really? They would just program the robot arm to cook the fries a little longer. Software does much more complicated things in the 21st century. Would've figured that's pretty straight forward for a techie... are you sure you're on the right site?? lol


I honestly thought automated burger flippers would've happened much sooner. Surprised it took so long to automate something so simple.
 

drjekelmrhyde

Posts: 354   +124
With some simple programming. ;)
American workers tend to be quite lazy and uncaring. I rarely eat fast food, but nearly every time its not 100% fresh or 100% correct.

If anything this will just bring about more consistent food at a quicker pace.

People have better things to do than work min wage at a fast food joint.

Automation is not about getting rid of jobs. Its about getting rid of low skill jobs and creating more high skill jobs.

White Castle isn't very good anyways
It is about getting rid of jobs. It's only 3 places that were over the curb on paying more than minimum wage, White Castle, Costco, and Aldi's. Some of those 3 employees get $20 a hour.
 

fps4ever

Posts: 442   +420
Not having to wait for an extra 10 minutes in line for Karen to decide on how she wants to have it "her way" is progress if you ask me. It's fast food FFS.
WC wouldn't allow her to hold up the line. In the Cincinnati Office (WC Hq) they teach the staff to ask customers to step out of line if they don't know what they want ... and the better run stores enforce it! If you've experienced otherwise, drop a card to WC in Cincinnati and let them know!
Agreed but I'm talking vehicle lines as well. Nothing like watching Karen trying to make up her mind with a pretty standard menu and then make special requests because it's not exactly "her way". Then turn and asks the kids what they want. Want special orders go inside. Also my comment was more of a general comment fo all fast food resteraunts, wasn't picking on WC. :)
 

p51d007

Posts: 2,443   +1,711
At least you won't have to worry about anyone spitting on your food, or dropping it on the
floor and still using it.
 
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psycros

Posts: 3,154   +3,290
I rather hope this fails spectacularly: the last thing we need right now is more people out of work. Industries, schools and governments need to be thinking real hard about what kind of jobs will be created to replace those taken by future automation.