Inactive Windows Defender

No.
See if you can uninstall MSE now.
If you still can't see if you can download fresh copy, reinstall over the top and uninstall it.

BTW you didn't say if your Comodo is in running condition.
 
It won't let me install it over...

saying that only one copy can be installed. To re install first uninstall the older version and try reinstalling again.
 
Try Revo...

Revo Uninstaller is more thorough in deleting programs on your computer than using the Add/Remove option in Windows. Since it is a more powerful tool, please be sure to follow the instructions carefully.

Please note there is a chance when you look for this program to uninstall through Revo it might not be listed because of the previous uninstall. If that is the case simply stop and let me know.
  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on the program you want to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • When the built-in uninstaller is finished click on Next
  • Once the program has searched for leftovers click Next.
  • Check the items in bold only on the list then click Delete. You may have to expand some folders by clicking the "+" mark.
  • When prompted click on Yes and then on Next.
  • Put a check on any folders that are found and select Delete
  • When prompted select Yes then Next
  • Once done click Finish.
 
Unfortunately Revo seems to not list it as installed. I checked show system components and show system updates in Options
 
OK, we can remove it manually little bit later.

Now...

Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders, UN-check Hide protected operating system files.
NOTE. Make sure to reverse the above changes, when done with this step.
Upload following files to http://www.virustotal.com/ for security check:
- C:\Program Files\Windows Defender\MpSvc.dll
IMPORTANT! If the file is listed as already analyzed, click on Reanalyse file now button.
Post scan results.
 
Can't do it:

[Window Title]
Open

[Content]
MpSvc.dll
You don’t have permission to open this file.

Contact the file owner or an administrator to obtain permission.

[OK]
 
Copy the file to some other location like your Desktop and upload it from there.
 
Same, won't let me copy it, says I need permission from SYSTEM to make changes to this file. I clicked retry 5 times, nothing works
 
SystemLook 30.07.11 by jpshortstuff
Log created at 15:48 on 12/05/2013 by Momo
Administrator - Elevation successful

========== filefind ==========

Searching for "MpSvc.dll"
C:\MpSvc.dll--a---- 1011712 bytes[19:46 12/05/2013][19:46 12/05/2013] CF318F60A84F15AF352439465A8D05F4
C:\Program Files\Windows Defender\MpSvc.dll--a---- 1011712 bytes[23:54 13/07/2009][01:41 14/07/2009] (Unable to calculate MD5)
C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306\MpSvc.dll--a---- 1011712 bytes[23:54 13/07/2009][01:41 14/07/2009] (Unable to calculate MD5)

-= EOF =-

Sorry about late reply, email never warned me...
 
Thank you.

I'll be out for a few hours, will check back with you when I get home.

Your help is really appreciated! :)
 
Download attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST/FRST64 and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
I addition....

Post new FSS log.
 

Attachments

  • fixlist.txt
    433 bytes · Views: 1
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 11-05-2013 01
Ran by Momo at 2013-05-12 15:59:29 Run:1
Running from C:\Users\Momo\Desktop
Boot Mode: Normal
==============================================

C:\Program Files\Windows Defender\MpSvc.dll => Moved successfully.
C:\MpSvc.dll copied successfully to C:\Program Files\Windows Defender\MpSvc.dll
C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306\MpSvc.dll => Moved successfully.
Could not replace C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306\MpSvc.dll.
MsMpSvc => Unable to delete service
NisSrv => Service deleted successfully.
c:\Program Files\Microsoft Security Client => Moved successfully.

==== End of Fixlog ====
 
Farbar Service Scanner Version: 14-04-2013
Ran by Momo (administrator) on 12-05-2013 at 21:29:36
Running from "C:\Users\Momo\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
 
Looks good now.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

===================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.
 
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Momo
->Temp folder emptied: 11745605 bytes
->Temporary Internet Files folder emptied: 2755352 bytes
->Java cache emptied: 19487 bytes
->FireFox cache emptied: 903680 bytes
->Google Chrome cache emptied: 50696811 bytes
->Flash cache emptied: 725 bytes

User: Public
->Temp folder emptied: 0 bytes

User: UpdatusUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1216 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 63,00 mb


[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Momo
->Flash cache emptied: 0 bytes

User: Public

User: UpdatusUser

Total Flash Files Cleaned = 0,00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Momo
->Java cache emptied: 0 bytes

User: Public

User: UpdatusUser

Total Java Files Cleaned = 0,00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 05122013_214858

Files\Folders moved on Reboot...
C:\Users\Momo\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Momo\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
 
Hello Broni!

When I ran OTL to cleanup, my computer rebooted and all I got were blue screens on startup. I tried to revert to older images, nothing worked. I ended up formatting my computer and I'm rebuilding it from scratch.

so far, Windows updates are being installed and I started with comodo antivirus...
 
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