XP SP3 and ntdll.dll

By jsmileb
May 15, 2008
  1. Trying to install XP-SP3. I get a message that the file C:/Windows/system32/ntdll.dll is being used by another program and stops the install. Have closed all identities and programs, startup on the start menu is empty. Taskmanager shows no active programs. I cannot see anything in running processes that would be unusual. Any ideas as to how I can find what might be using this file?
    Service Pack 2 and all updates to date
    Avast Antivirus (even tried turning that off)
  2. Matthew

    Matthew TechSpot Staff Posts: 5,324   +101

    Try installing it in Safe Mode.
  3. jsmileb

    jsmileb TS Enthusiast Topic Starter Posts: 73

    Muchas gracias, Zenosincks. Burned an ISO image and seems to be installing just fine. Have never failed to solve a problem using sources like Technet, thanks to participants like you. Thanks again!
  4. Matthew

    Matthew TechSpot Staff Posts: 5,324   +101

    ;) You're welcome, jsmileb.
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