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Zuckerberg vs. Cook: CEOs continue their subtle feud over business philosophies

By Cal Jeffrey · 8 replies
Nov 15, 2018
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  1. While Tim Cook's barbs are never pointed directly at Mark Zuckerberg, they always seem to trigger the Facebook founder into a sometimes irrational response.

    In an interview back in April, Cook told MSNBC, “We’re not going to traffic in your personal life. Privacy to us is a human right. It’s a civil liberty.”

    The remark was in reference to the possible regulation of companies that use and sell the personal data and browsing habits of their users. The wake of the Cambridge Analytica scandal was still fresh, and the comment reportedly angered Zuckerberg.

    On Wednesday, The New York Times published a scathing exposé covering Facebook's involvement in everything from the Russia investigation to sex trafficking legislation. The article noted that according to a source, “Mr. Cook’s criticisms [on MSNBC] infuriated Mr. Zuckerberg, who later ordered his management team to use only Android phones — arguing that the operating system had far more users than Apple’s.”

    “When an online service is free, you're not the customer. You're the product.”

    Thursday morning Facebook confirmed Zuck’s feelings on the matter and tried to clarify his response. The lengthy blog post seemed to be an attempt at a PR reversal calling the NYT piece "inaccurate," but one point addressed Cook’s criticism directly.

    “Tim Cook has consistently criticized our business model, and Mark has been equally clear he disagrees. So there's been no need to employ anyone else to do this for us. And we've long encouraged our employees and executives to use Android because it is the most popular operating system in the world.”

    This latest instance is not the only time Cook has made comments that got under Zuckerberg’s skin.

    In 2014, Tim Cook told Charlie Rose in an interview, “When an online service is free, you're not the customer. You're the product.”

    He repeated that refrain in September in a statement on Apple’s privacy policy. Taken in context, Cook probably had Google in mind, but Zuck did not allow that to stop him from getting annoyed about it.

    “A frustration I have is that a lot of people increasingly seem to equate an advertising business model with somehow being out of alignment with your customers,” Zuck told Time. “I think it's the most ridiculous concept. What, you think because you're paying Apple that you're somehow in alignment with them? If you were in alignment with them, then they'd make their products a lot cheaper!”

    Permalink to story.

     
  2. trparky

    trparky TS Evangelist Posts: 379   +264

    If it angers Zuckerberg, it's usually a good sign that you're doing a good thing.
     
  3. m4a4

    m4a4 TS Evangelist Posts: 1,235   +760

    Well, they're both not wrong lol
     
  4. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 10,806   +4,607

    In the process of comparing apples to oranges, we now have two fruitcakes fighting each other.
     
  5. VitalyT

    VitalyT Russ-Puss Posts: 4,126   +2,549

    Those rare engagements when the best outcome is for the two sides to kill each other.
     
    JaredTheDragon and crocography like this.
  6. Mithan

    Mithan TS Enthusiast Posts: 51   +37

    I agree with Tim Cook on both points.
     
    BMAN61 and Darth Shiv like this.
  7. Reachable

    Reachable TS Evangelist Posts: 309   +156

    Cook is trying to infer that the exorbitant price of his products is merely that which is necessary in order to not have sell advertisements. Wrong, of course. Lie. Psy-op. Apple's marketing from the very beginning has been incredibly manipulative, fostering a flock-like devotion in their customers to pay obscenely more than the products are worth.

    So, you pat them on the back for their adept capitalism? No. Money is finite, and every dollar they get in excessive profits is money siphoned from society that could have been better used for other things.
     
    JaredTheDragon likes this.
  8. trparky

    trparky TS Evangelist Posts: 379   +264

    You can say that about anything. Cars (especially luxury cars like BMWs, Tesla's, etc), computers, TVs, etc. You may not see the value in something that's expensive but others may.

    Personally speaking, if something is cheap I have to sit and wonder why it's so cheap and what I have to give up to get said "cheap" item. Will I have to give up quality? Will it break easily? Will it no longer be supported by the manufacturer in a year or two? Does it have a good warranty or will they just tell me to piss up a rope when it breaks? All of those are questions that I ask when something is "cheap".
     
    BMAN61 and Cal Jeffrey like this.
  9. lexster

    lexster TS Rookie Posts: 24

    The problem is, both of them are acting like fools and have lost sight of what made both companies great to begin with.
     

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