Some news on some reported problems with Google’s Gmail that have been vexing users recently – no accounts have been deleted, according to Google. Users of the service have encountered such issues recently as service downtime and the deletion of their account and all the information stored there, but Google assures us that accounts have not been deleted and it is contacting displeased users.

ZDNet UK is aware of two Google Mail users who claim that their account has suddenly disappeared along with crucial emails, contact details and attachments.

But a Google spokeswoman said on Thursday that in both cases the account had not been deleted, and that Google was contacting the individuals concerned to resolve the matter.