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A few hundred unlucky individuals received counterfeit Intel Core i7-920 processors in March 2010.
Although the parts looked genuine from the outside at first glance, a closer inspection revealed misspelled words on the box and the contents inside certainly told the full story: the CPU was a piece of metal with a real looking heat spreader, the cooler was a chunk of plastic with an authentic Intel sticker and fan, and the user manual was a few sheets of blank paper stapled together.
The problem stemmed from the retailer's partnership with D&H Distributing, who issued 2,000 units to Newegg and 300 of those turned out to be bogus. Along with apologizing and replacing the bogus parts, Newegg terminated its relationship with the supplier.