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[A] Google result getting redirected in Chrome

Discussion in 'Virus and Malware Removal' started by shrihari, Jan 8, 2013.

Page 2 of 2

  1. shrihari Newcomer, in training Posts: 20

    Hi,
    After all these scan when I check the google results in chorme, its still getting re-directed.

    Please help.
    shrihari, Jan 10, 2013
    #21

  2. Broni Malware Annihilator Posts: 39,259   +175

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (no name) - {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No CLSID value found.
O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (no name) - {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No CLSID value found.
O4 - HKLM..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe" File not found
O4 - HKLM..\Run: [ROC_ROC_NT] "C:\Program Files\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT File not found
PRC - [2012/11/20 16:12:23 | 000,711,112 | ---- | M] () -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe
SRV - [2012/11/20 16:12:23 | 000,711,112 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe -- (vToolbarUpdater13.2.0)
DRV - [2012/11/20 16:12:23 | 000,026,984 | ---- | M] (AVG Technologies) [Kernel | System | Running] -- C:\Windows\System32\drivers\avgtpx86.sys -- (avgtp)
O15 - HKU\S-1-5-21-4144647063-1422493534-3397394734-1000\..Trusted Domains: magicjack.com ([my] * in Trusted sites)
O15 - HKU\S-1-5-21-4144647063-1422493534-3397394734-1000\..Trusted Domains: talk4free.com ([reg] * in Trusted sites)


:Services

:Reg

:Files
C:\Program Files\Common Files\AVG Secure Search

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    =============================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
    Broni, Jan 10, 2013
    #22

  3. Broni Malware Annihilator Posts: 39,259   +175

    When done with my previous instructions uninstall Chrome...

    1. Close all Chrome windows and tabs.
    2. Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
    3. Click Programs and Features.
    4. Double-click Google Chrome.
    5. Click Uninstall from the confirmation dialog. Select the "Also delete your browsing data" checkbox.
    Install fresh copy.
    Broni, Jan 10, 2013
    #23

  4. shrihari Newcomer, in training Posts: 20

    After the Custom scans this is the OTL log.
    All processes killed
    ========== OTL ==========
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{88C7F2AA-F93F-432C-8F0E-B7D85967A527} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{88C7F2AA-F93F-432C-8F0E-B7D85967A527}\ not found.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{88C7F2AA-F93F-432C-8F0E-B7D85967A527} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{88C7F2AA-F93F-432C-8F0E-B7D85967A527}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\vProt deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ROC_ROC_NT deleted successfully.
    Process ToolbarUpdater.exe killed successfully!
    Service vToolbarUpdater13.2.0 stopped successfully!
    Service vToolbarUpdater13.2.0 deleted successfully!
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe moved successfully.
    Service avgtp stopped successfully!
    Service avgtp deleted successfully!
    C:\Windows\System32\drivers\avgtpx86.sys moved successfully.
    Registry key HKEY_USERS\S-1-5-21-4144647063-1422493534-3397394734-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\magicjack.com\my\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-4144647063-1422493534-3397394734-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\talk4free.com\reg\ deleted successfully.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0 folder moved successfully.
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater folder moved successfully.
    C:\Program Files\Common Files\AVG Secure Search folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 56466 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: home
    ->Temp folder emptied: 466604 bytes
    ->Temporary Internet Files folder emptied: 8998360 bytes
    ->Java cache emptied: 1640617 bytes
    ->FireFox cache emptied: 60086875 bytes
    ->Google Chrome cache emptied: 8867491 bytes
    ->Flash cache emptied: 3368 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 25259 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 76.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: home
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: home
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 01102013_203003

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
    shrihari, Jan 10, 2013
    #24

  5. shrihari Newcomer, in training Posts: 20

    Log after the Security Check run.

    Results of screen317's Security Check version 0.99.56
    Windows 7 Service Pack 1 x86 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.70.0.1100
    Java(TM) 6 Update 29
    Java version out of Date!
    Adobe Flash Player11.5.502.110
    Adobe Reader 10.1.3 Adobe Reader out of Date!
    Mozilla Firefox 15.0.1 Firefox out of Date!
    Google Chrome 23.0.1271.97
    Google Chrome 24.0.1312.52
    ````````Process Check: objlist.exe by Laurent````````
    Norton ccSvcHst.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 1%
    ````````````````````End of Log``````````````````````
    shrihari, Jan 10, 2013
    #25

  6. shrihari Newcomer, in training Posts: 20

    FSS log


    Farbar Service Scanner Version: 05-01-2013
    Ran by home (administrator) on 10-01-2013 at 20:45:41
    Running from "C:\Users\home\Desktop\clean"
    Windows 7 Home Premium Service Pack 1 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error. Google IP is offline
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============

    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcore.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys
    [2012-11-20 16:30] - [2012-10-03 08:58] - 1293680 ____A (Microsoft Corporation) E23A56F843E2AEBBB209D0ACCA73C640

    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
    shrihari, Jan 10, 2013
    #26
     

  7. shrihari Newcomer, in training Posts: 20

    ESET Scan

    C:\Users\home\AppData\Local\Google\Chrome\User Data\Default\Default\aappihghldcclbgaekipppdoifeekpeh\background.htmlWin32/BHO.OEI trojancleaned by deleting - quarantined
    shrihari, Jan 11, 2013
    #27

  8. Broni Malware Annihilator Posts: 39,259   +175

    Did you read my reply #23?

    =======================

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    =======================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.
    Broni, Jan 11, 2013
    #28

  9. Broni Malware Annihilator Posts: 39,259   +175

    Still with me?
    Broni, Jan 16, 2013
    #29

  10. Broni Malware Annihilator Posts: 39,259   +175

    This topic is marked as abandoned and closed due to inactivity.
    This member will NOT be eligible to receive any more help in malware removal forum.
    Broni, Jan 21, 2013
    #30
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