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[Active] Bad image errors

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By gonzy3
Aug 1, 2010
  1. gonzy3

    gonzy3 TS Rookie Topic Starter Posts: 38

    do i copy literally what is in the code box? including the "begin copying here"?
     
  2. Broni

    Broni Malware Annihilator Posts: 47,647   +267

    Yes...........
     
  3. gonzy3

    gonzy3 TS Rookie Topic Starter Posts: 38

    amazing the popups are gone! i think. :) i hope so.
     

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 47,647   +267

    Before I say "Hooray", please re-run System Look, same as in my reply #43.
     
  5. gonzy3

    gonzy3 TS Rookie Topic Starter Posts: 38

    i have it here. i have a question. when some programs or folders in the computer, i right-clicked them. windows explorer error occurs, windows explorer then restarts. does it have any connections with my problems right now?
     

    Attached Files:

  6. Broni

    Broni Malware Annihilator Posts: 47,647   +267

    SystemLook looks good now :)

    Hold on there, I need to review this topic to see where we're at.
     
  7. Broni

    Broni Malware Annihilator Posts: 47,647   +267

    I don't think, your computer has any infection anymore.
    Your Windows Explorer issue is probably caused by some system files problem.
    Your pop-ups were caused by a corrupted system file, which we're able to replace.

    Let's finish cleaning process and we'll go from there.

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Go to Kaspersky website and perform an online antivirus scan.

    • Disable your active antivirus program.
    • Read through the requirements and privacy statement and click on Accept button.
    • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    • When the downloads have finished, click on Settings.
    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
      • Archives
      • Mail databases
    • Click on My Computer under Scan.
    • Once the scan is complete, it will display the results. Click on View Scan Report.
    • You will see a list of infected items there. Click on Save Report As....
    • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
     
  8. gonzy3

    gonzy3 TS Rookie Topic Starter Posts: 38

    damn. kaspersky online scanning. keeps on having errors saying i shouldnt have uninterrupted internet connection. im always stuck at the database update.

    are there any other options?

    i'll wait for your reply, for the meantime i'll wait for the online update to finish (i hope so).. :(
     
  9. gonzy3

    gonzy3 TS Rookie Topic Starter Posts: 38

    finally i got the results on kaspersky. but sad to say, kaspersky only detected key-gen. :(
     

    Attached Files:

  10. Broni

    Broni Malware Annihilator Posts: 47,647   +267

    Your Avast is listed as outdated.
    Make sure, you update it immediately.

    ======================================================================

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.

    =======================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      
      :Services
      
      :Reg
      
      :Files
      C:\Users\dmascofam\Desktop\Torrent\Deamon (DAEMON) Tools Pro 4.30.305 32&64bit Latest.rar	
      D:\PopCap Games\Bejeweled Deluxe 1.861\WinBej.exe
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
     
  11. gonzy3

    gonzy3 TS Rookie Topic Starter Posts: 38

    OTL's result.
     

    Attached Files:

     
  12. Broni

    Broni Malware Annihilator Posts: 47,647   +267

    Super :)

    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    =====================================================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    9. Please, let me know, how is your computer doing.
     
  13. gonzy3

    gonzy3 TS Rookie Topic Starter Posts: 38

    my computer is doing fine. i am so happy that you solved one of my problems. as the saying goes one problem is solved another one arises. i have another problem. it magically appeared during the removal process of our bad image pop-ups. i can't recall when it showed up.

    the pop-up says DTProAgent (Header)
    This program requires at least Windows 2000 with SPTD 1.43 or higher. Kernel debugger must be deactivated.

    man! :(
     
  14. Broni

    Broni Malware Annihilator Posts: 47,647   +267

    You're very welcome :)

    DTProAgent is a part of DAEMON Tools.
    I suggest, you reinstall it.
     
  15. gonzy3

    gonzy3 TS Rookie Topic Starter Posts: 38

    the problem is. i cant uninstall or reinstall daemon tools. i cant any programs in the computer.
     
  16. Broni

    Broni Malware Annihilator Posts: 47,647   +267

    Give me more details.
    What exactly happens?
     
  17. gonzy3

    gonzy3 TS Rookie Topic Starter Posts: 38

    the startup popup. if i ok'd it. nothing happens. but i can't find any daemon tools programs on my computer.
     
  18. Broni

    Broni Malware Annihilator Posts: 47,647   +267

    Download OTL again and run "Quick scan" without any custom code. Post the log.
     
  19. gonzy3

    gonzy3 TS Rookie Topic Starter Posts: 38

    sorry for the inconvenience of not responding to your request immediately.

    the laptop that we tried to repair (which we did) is actually from my brother and sadly i returned it to him the other day. so now im back to borrowing my cousins PC. i was glad that you helped me. at least i know that if i have another problems i know where to run to. :) thank you :) :)
     
  20. Broni

    Broni Malware Annihilator Posts: 47,647   +267

    You're very welcome :)
     
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