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[Active] Bad image errors

Discussion in 'Virus and Malware Removal' started by gonzy3, Aug 1, 2010.

Page 4 of 4

  1. gonzy3 Newcomer, in training Posts: 38

    OTL's result.

    Attached Files:

    gonzy3, Aug 6, 2010
    #61

  2. Broni Malware Annihilator Posts: 39,324   +175

    Super :)

    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    =====================================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    9. Please, let me know, how is your computer doing.
    Broni, Aug 6, 2010
    #62

  3. gonzy3 Newcomer, in training Posts: 38

    my computer is doing fine. i am so happy that you solved one of my problems. as the saying goes one problem is solved another one arises. i have another problem. it magically appeared during the removal process of our bad image pop-ups. i can't recall when it showed up.

    the pop-up says DTProAgent (Header)
    This program requires at least Windows 2000 with SPTD 1.43 or higher. Kernel debugger must be deactivated.

    man! :(
    gonzy3, Aug 6, 2010
    #63

  4. Broni Malware Annihilator Posts: 39,324   +175

    You're very welcome :)

    DTProAgent is a part of DAEMON Tools.
    I suggest, you reinstall it.
    Broni, Aug 6, 2010
    #64

  5. gonzy3 Newcomer, in training Posts: 38

    the problem is. i cant uninstall or reinstall daemon tools. i cant any programs in the computer.
    gonzy3, Aug 6, 2010
    #65

  6. Broni Malware Annihilator Posts: 39,324   +175

    Give me more details.
    What exactly happens?
    Broni, Aug 6, 2010
    #66
     

  7. gonzy3 Newcomer, in training Posts: 38

    the startup popup. if i ok'd it. nothing happens. but i can't find any daemon tools programs on my computer.
    gonzy3, Aug 6, 2010
    #67

  8. Broni Malware Annihilator Posts: 39,324   +175

    Download OTL again and run "Quick scan" without any custom code. Post the log.
    Broni, Aug 7, 2010
    #68

  9. gonzy3 Newcomer, in training Posts: 38

    sorry for the inconvenience of not responding to your request immediately.

    the laptop that we tried to repair (which we did) is actually from my brother and sadly i returned it to him the other day. so now im back to borrowing my cousins PC. i was glad that you helped me. at least i know that if i have another problems i know where to run to. :) thank you :) :)
    gonzy3, Aug 8, 2010
    #69

  10. Broni Malware Annihilator Posts: 39,324   +175

    You're very welcome :)
    Broni, Aug 8, 2010
    #70
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