TechSpot

Bluescreens galore

By Annihilator
Apr 7, 2010
  1. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    Not sure if you installed BIOS update F6 yet? (checking to be sure you noticed my edit back in post #65?)

    I had a feeling that you were! :)

    It's been awhile now since being there last but I used to visit often for both work and holiday.
    > I first noted you have excellent English. In fact, i was thinking your English is almost too perfect to be American LOL
    > Then one of your posts happened to use a specific phrase..
    Which struck me as very familiar for German - English (or maybe that's common for Europeans.. i don't recall) but American English would say "I'll run another ram test". Anyway, just funny that my early impression turned out correct :)

    In any case, hope this saga has a happy ending!
     
  2. Annihilator

    Annihilator TS Rookie Topic Starter Posts: 92

    Yes that sounds wrong to me as well, ha ha. I usually avoid the "direct translation way". Thanks for the tip.

    And thanks for the compliment, I learned it all by myself. School English doesn't really give you more than a head start. I'm 20, started being interested in it outside of the school at 15 or so. And when I'm online I only talk/write English, got a lot of friends from other countries that way. :) (I have an accent though, but I hear the ladies dig it. : ) )

    Anyway, yes I did see your edit, I updated right away but it didn't help the issue at all, sadly.

    Well now, I deleted Vista again, got myself a proper build of 7 and installed it, running it fine with 2 GB. I'll order the same ram kit again tonight. I'll pop it in, and hopefully see if it is the motherboard or the other ram giving me the trouble. (I really really hope it is just the other ram kit so I can get it replaced).

    And then, I will either send the second ram kit back after the test, or just keep it (thats why I'll take the exact same kit again) and then I have 8 GB ram, that can't hurt I guess, ha. :D

    I will keep you posted.
     
  3. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Yeah, your English is excellent.

    Is this new RAM? Since the very earliest posts it always seemed to come back to memory.
     
  4. Annihilator

    Annihilator TS Rookie Topic Starter Posts: 92

    Its not brand new, but not older than 2 months.

    I just checked it, its 1 month old, same with the mainboard and the rest.
     
  5. GAGEtheBEAST

    GAGEtheBEAST TS Rookie Posts: 36

    Annihilator, this sounds exactly like what is happening to me (though usually my BSODs are not AS frequent unless I overclock in which case, its fair game). But I do have the exact same types of errors as you are listing (at random times). I have also ran the Memtest and found no problems... I ran this program called "Whocrashed" and it tells me what file caused each BSOD (though it is little help as I have no idea what to do from there). Perhaps you could benefit from giving it a try? These errors are so annoying D:

    Link: http://www.resplendence.com/whocrashed
     
  6. Annihilator

    Annihilator TS Rookie Topic Starter Posts: 92

    Did you try another ram already? Since I reinstalled on a clean harddrive several times now I doubt that it is something drive related, but I will give that program a try next time it crashes, thanks.

    Would be interesting to know if a new/different ram kit fixes it for you.
     
  7. Annihilator

    Annihilator TS Rookie Topic Starter Posts: 92

    I am back. :)

    I asked on the g.skill forums and a tech man told me to change the timings. It did start again, but in Left4Dead 2 after 2 minutes I get a bluescreen with

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    usbport.sys

    Never had that one before. :(


    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x00000000000000b0, 0x0000000000000002, 0x0000000000000000, 0xfffff88003e0fb8d). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    0xD1 errors are usually caused by faulty drivers but also can be caused by faulty or mismatched RAM. usbport.sys is a Windows driver.
     
  9. Annihilator

    Annihilator TS Rookie Topic Starter Posts: 92

    What do you suggest doing first? Mismatched in what way?
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Mismatched means that something like two sticks of RAM are installed but they don't match in terms of CAS, timings, etc.
     
  11. GAGEtheBEAST

    GAGEtheBEAST TS Rookie Posts: 36

    Yes! When I'm playing GTA 4 (or some other game) or just computing in general, I will get bluescreens from seemingly random .sys files that appear to be unrelated to my current tasks. I have not changed my rams yet but I may consider it if the issue persists. Also, the program that I suggested earlier will analyze all previous crashes within the last x amount of days...Hope this helps.
     
     
  12. Annihilator

    Annihilator TS Rookie Topic Starter Posts: 92

    Well they are both the same model. I put the timings like the support guy told me to, but with only one stick in, because it froze when being in the bios with both sticks.
    I then popped the second one in later.

    I can't use the system at all with 2 sticks in, it gives me crashes when playing, doing nothing, watching videos, listening to music. It is a total nightmare.
     
  13. GAGEtheBEAST

    GAGEtheBEAST TS Rookie Posts: 36

    This might seem like a basic question but when you put the 2 memory sticks in, are you doing it in the corresponding slot? For example, on my motherboard, I believe when I have 2 sticks in, I must put them in 2 special slots (not necessarily next to one another) in order to make dual channel.
     
  14. Annihilator

    Annihilator TS Rookie Topic Starter Posts: 92

    Yeah, I can put them all over the place, doesn't help. My slots are colored, but I tried it in every combination.
     
  15. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Sorry if you already answered this, but could it be bad memory slots? And, what has Gigabyte have to say?
     
  16. GAGEtheBEAST

    GAGEtheBEAST TS Rookie Posts: 36

    Maybe ram is not the only/main factor in the issue. That only leaves a load of other variables :L
     
  17. Annihilator

    Annihilator TS Rookie Topic Starter Posts: 92

    Gigabyte says it is most likely a ram issue. Nothing too helpful.

    The memory slots work all on their own with the single sticks in, and it would mean that all slots are bad.
     
  18. GAGEtheBEAST

    GAGEtheBEAST TS Rookie Posts: 36

    Doesn't the northbridge link the rams together to the cpu to the graphics etc etc? Is there any possibility that there could be an issue there? Just throwing something out, I really have never heard of an issue in this area but I know that my old heatsink on my Gigabyte bored GA-MA78GM-S2H would get extremely hot to the point that it would cause bodily burnage until I replaced the heatsink with something a little more pimp. :D
     
  19. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    Some additional info
    1) An interesting thread which includes someone who traced a similar problem to a short on their board

    2) A thread on G-Skill. Someone submitted their thread to customer service. With that info, Gigabyte RMA'ed new memory which fixed it for other person. (So can keep our fingers crossed) But also interesting to note if new memory sticks don't help, you might want to submit this thread to Gigabyte as well.. Maybe help them to RMA the board.

    @GAGEtheBEAST
    I've been playing with BlueScreenView from Nirsoft (fyi.. l think Nirsoft has lots useful freeware tools to checkout). I'll check out the one you recommended as well.
    => And talking of blue screen, if you ever want a great practical joke put BlueScreen screen saver on someone's computer when they're not around. I did it to my brother. Was a good laugh :D

    @all
    Something else that might help in future if you want to provide a summary of event logs for customer service or a thread. Following script works for a Vista or Windows 7 command prompt window

    Notes:
    Copy the 2 command lines from the code box into a .bat file. It will dump the last 30 Critical and Error events from each of System and Application logs into the file Device.txt on your desktop. (Note 1st line creates a new Device.txt. Seconds appends into any existing Device.txt)
    => /c:30 is the parameter controlling how many to dump
    => If you want include Warning messages too change the term below to (Level=1 or Level=2 or Level=3)
    Code:
    wevtutil qe system /c:30 /rd:true /f:text /q:"*[System[(Level=1 or Level=2)]]" > "%userprofile%\desktop\Device.txt"
    wevtutil qe application /c:30 /rd:true /f:text /q:"*[System[(Level=1 or Level=2)]]" >> "%userprofile%\desktop\Device.txt"
     
  20. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    That is downright nefarious! :grinthumb
     
  21. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    Yes. It is hehe... One has to do it then power down their machine so you can be there when they power backup and the Blue Screen saver kicks in. Screen Saver is free but seeing their face: "Priceless" :haha:
     
  22. Annihilator

    Annihilator TS Rookie Topic Starter Posts: 92

    This is getting pretty overwhelming for me. :(

    Goddammit, I don't want to change the board, I hope its "just" the ram.
     
  23. matrix86

    matrix86 TS Maniac Posts: 804   +9

    I did something similar one time. Before I left Ga to move up here to Michigan, I was leaving from a friend's house. He went to dump the trash and while he was out, I got a picture of a bluescreen and did the trick where you place the picture on top of the desktop so you can't do anything then I turned his screen off. 30 minutes down the road I got a...um...colorful phone call, lol. He taught me that trick and I used it against him...with him falling for it :D

    Anyway, sorry to jump ship there. Just wanted to say i've been following this thread. I'm learning troubleshooting by watching these threads. I think i've learned more from this thread than I have any other, lol.

    Annihilator, I wish you the best of luck. I hope this is something as simple as just replacing the ram.
     
  24. Annihilator

    Annihilator TS Rookie Topic Starter Posts: 92

    I do too, I really do.

    The G.Skill support doesn't like to reply anymore it seems, gotta wait until tomorrow. Its already 3:00 AM here, going to bed now.

    Thank you all for helping, I'll report back tomorrow!
     
  25. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Before you go to bed can you, again link us to your motherboard and link us to your exact RAM. I'm going to do some in-depth research while you sleep. :)

    EDIT UPDATE: I think I might have found the reason for the memory conflict and the motherboard.I remembered that on two different occasions you had linked us to both memory and board. The memory link is in Post #14 and the motherboard in Post #64.

    Your Memory is as follows: Ripjaws DDR3 4 gigs in a 2x2 gig configuration 1600 MHz (PC3-12800) CL 9 1.5 v

    Your Motherboard: Gigabyte GA-890GPA-UD3H and it can run the following DDR3 memory - 1866 MHz (overcloked)/1333 MHz/1066MHz.

    *** Nowhere does it list that this board (I also checked the specs at Newegg.com) as being designed to run 1600 MHz memory.
     
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