TechSpot

Bsod 0x0c4

By enochg
Mar 19, 2008
  1. Hi

    My PC Specs.
    Asus M2n-E SLI motherboard
    AMD Athlon 64 X2 Dual Core Processor 6000+ 3.01 GHz,
    3.25 gb of ram
    Foxconn Geforce 8800 GTS 320mb

    I have been having some trouble with some BSOD. At first I had a BSOD stop error 0x000000B8 (0x00000000, 0x00000000, 0x00000000, 0x00000000) when rendering long amounts video ( anything over twenty mins.)

    But then I read another tech blog on BSOD 0x0B and found out about the Driver verifier

    After turning on the verifier I opened sony vegas and got this blue screen:

    Stop: 0x000000C4 (0x00000035, 0x00000000, 0x8fa22e94, 0x00000002)

    Upon reboot of this screen i got this BSOD error:

    Stop: 0x000000C4 (0x00000035, 0x00000000, 0xBA796DD8, 0x00000001)

    ACPI. sys Address BA796DD8 base at BA77900, Datestamp 41107d27

    Thanks,

    E
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    0x000000C4 http://support.microsoft.com/?kbid=325672
    If Deadlock Detection in Driver Verifier Is Turned on and Norton Antivirus Is Installed.

    acpi.sys: Advanced Configuration and Power Interface

    Can be software/Hardware/Bios/Suspend issues

    In c:\windows\Minidumps are there any further Minidumps, or is this it?
     
  3. enochg

    enochg TS Rookie Topic Starter Posts: 19

    Here are half minidumps

    Thanks,

    E
     
  4. enochg

    enochg TS Rookie Topic Starter Posts: 19

    Here are the other half,

    I Do not have Norton Antivirus.

    But I do have AntiVir Personal edition

    Thanks,

    E
     
  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    omg there are more! (damn!)

    Well, I must step out, so if no one replies just bump the thread
    I'll be back about 8 hrs from now, sorry!. (no it's not sleep, it's Easter related)
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Inside the MiniDumps:

    USBPORT.SYS seems to be the most dominant
    I would first recommend that you udate all USB devices attached to your computer.
    There may also be a system BIOS update. Please confirm your BIOS is up to date.
    That Antivirus you mentioned: sometimes it can be a conflicting program (as Antivirus and firewall are always running), you may want to try un-install, then re-install.
    MS have a security update here: http://support.microsoft.com/kb/925528 if you are using nVidia card. If so please also do the security update.
     
  7. enochg

    enochg TS Rookie Topic Starter Posts: 19

    Ok I search around and found a new bios update. I am going to do that. But for the hotfix I am running Windows XP not Vista, so what should I do about that?
    Thanks,
    E
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  9. enochg

    enochg TS Rookie Topic Starter Posts: 19

    Ok, I am just waiting for a request from microsoft to come back now.
    I think I figured out why I was getting some of these blue screens.The first couple blue screens (100000D1) were from a Razer Lachesis gaming mouse when i tried to play Crysis. When I got the blue 0x0B8 is when i was rendering with Sony Vegas from and external usb hard drive back on the usb drive. So I tried it from my c drive to my c drive and it did it fine. So it must be and usb problem, well I hope that helped.
    Thanks,
    E
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thanks for the update.
    It'll be interesting to hear what MS recommends too.
    There may be some Security Update or something.
     
  11. enochg

    enochg TS Rookie Topic Starter Posts: 19

  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    An Xp SP3 individual security update. That's good.

    Xp SP3 in total, is still under Release Candidate 2 (RC2)
    But sould be released soon as a full update, obviously MS do not mind sending out individual updates (only available to Vista at the moment)

    The USB fault, either:
    uses 2 gigabytes (GB) or more of RAM and an nVidia nForce EHCI controller
    or
    STOP 0x1000007E usbhub.sys

    Xp uses can download: http://hotfixv4.microsoft.com/Windows XP/sp3/Fix192061/2600/free/301199_ENU_i386_zip.exe to see if this helps fix the fault.

    By the way, did it fix your issue?

    edit:

    By the way, did you happen to get a password with it too?
    .
     
  13. enochg

    enochg TS Rookie Topic Starter Posts: 19

    Ya I got a password and install it. I have not had a chance to try the mouse or render. But i will fill you in when you do.Here is the password {d+DeKrP
    Thanks,
    E
     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  15. laptopuser1

    laptopuser1 TS Rookie

    Hi,

    I am new to this forum, glad to found this forum. I got many useful information here!

    Thanks to all !!!
     
  16. enochg

    enochg TS Rookie Topic Starter Posts: 19

    Well i have been rendering from only on my c drive not to and from a usb hard drive. So i have not really have not used the fix. Well rendering on the c drive now is messed up. It renders fine but every once in awhile i get the BSOD stop error 0x000000b8. So to answer your question I don't really know if it fix the problem.
     
  17. enochg

    enochg TS Rookie Topic Starter Posts: 19

    Well I have still be having the BSODs and they keep on getting worse. I have now updated to service pack 3. I can post up all the new BSODs and all that seems to be different is that I have a NZXT Apollo Case that has 4 usb ports in the back and 2 in the front. The ones in the front are a lot slower so maybe that could help.

    thanks,

    E
     
  18. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    That'll be ok, not too many though, just a few of the latest only
     
  19. enochg

    enochg TS Rookie Topic Starter Posts: 19

    OK, here they are.

    Thanks,

    E
     
  20. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Inside the 5 MiniDumps:
    Looks like a USB driver issue
     
  21. enochg

    enochg TS Rookie Topic Starter Posts: 19

    ok then is there anyway I can replace my usb driver? I will have to search Microsoft's help center.

    Thanks,

    E
     
  22. enochg

    enochg TS Rookie Topic Starter Posts: 19

    OK is there anyway to replace the usb driver? I will have to check Microsoft's Help Center.

    Thanks,

    E
     
  23. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Yes, but the driver usually exists at your manufactures support page not MS
     
  24. enochg

    enochg TS Rookie Topic Starter Posts: 19

    I got my computer made with the components I wanted from a local computer store, so it was not made by a big time manufacturer like Dell. Is there any websites that you would recommend would have a solution for this problem?

    Thanks,

    E
     
  25. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    No, but the Motherboard is.

    Your Motherboard has a manufacture Name and number on it. You can read this directly off the Motherboard, it'll be printed somewhere.

    Another option would be to download a program to find out what Motherboard manufacture you actually own.
    Here's one: http://www.techspot.com/downloads/2608-everest-corporate-edition.html
     
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