I originally had this thread posted under "Windows BSOD, Freezing, Restarting Help", but I was told to post here instead as my issue might be malware related. Firstly, I would like to thank you for taking a look at this issue for me. I truly appreciate your help and guidance. I'm not tech savvy at all. Last night, I had the scare of my life! I'm cruising eBay, have numerous tabs open on FireFox, when suddenly the computer restarts to the BSOD! I've never encountered it before, only heard stories. I screeched in horror but it disappeared before I had a chance to read the white lettering...and startup as normal...everything appeared fine. Now, for the last few days, the bottom of my laptop has been getting a bit hot on the bottom...I normally have it on the coffee table, atop a small but thick book so that the cooling fans can do their job. I was warned by an air conditioner/heating specialist who came by my house that he once had the exact same laptop and the cooling fan completely burnt out! I'll admit, I have been lazily using it on my lap and my sofa for the last couple of days. And having numerous tabs open on FireFox and Chrome while I research. I thought, at first, this was the culprit to the BSOD, as I can only assume it's a safety precaution by Windows. And I vowed never to place my running laptop on the sofa ever again, that I would get an air compressor can and clean out any dust today! I shut down last night, content that I had fixed the problem. This morning was a different story. My laptop greeted me with a Black Screen right on start up. I don't know what's going on, but it seems like it's operating just fine, now. Of course, I checked Google...only to see articles and posts about a gradually failing hard drive, a corrupted software, or a virus eating away at my life's work! Please help me. I ran to Best Buy and grabbed an external hard drive to back up all my important things just so I can prepare myself for the worse. I ran CCleaner, Glary Utilities, Malwarebytes, Spybot, AVG, & Windows Security Essentials. I hadn't done this since July...so of course there was a lot of junk to clear out. Glary Utilities surprised me though, an issue on Disk Repair, thousands of Track Erasers, among the numerous temp files. WSE found a Trojan. Could this have been the culprit and am I sure that it's gone? Please kindly remind me if there is anything I'm supposed to download and run, or if you need anything for me to copy and paste on this thread? I've added the Glary Utilities report for the Disk Repair and what Windows Security found lurking, just in case it's necessary. Now, I don't know if there is still a Trojan on here, or anything else that could be causing this problem. I haven't shut down since this morning. I would greatly appreciate your help. Like I said, I'm far from knowledgeable on this subject so please bear with me. Thank you so much.