BSOD error code 124

By artevius
Apr 8, 2010
  1. i have a new computer (i7 930 system running windows 7 64bit, 5770 xxx graphics card)

    i am not overclocked and I got this error from running the far cry 2 benchmark overnight (although viewing the timestamp reveals it happened 20 minutes after it started. i have been able to run memtest86+ and prime95 for 12 hours and 18 hours respectively with no crash and i also ran the same far cry 2 benchmark for an hour and a half with no crash earlier in the evening.

    BSOD code 124 caused by address: ntoskrnl.exe+4a63cc

    my temps are 55c under max load on CPU and around 80c on my GPU and this was a fresh boot with no other programs running.

    any help is appreciated...

    Dump File : 040810-17593-01.dmp
    Crash Time : 4/8/2010 12:32:51 AM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`052038f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+4a63cc
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : x64
    Computer Name :
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Did you build this or is it pre-built and thus still under warrenty because if it is still under warrenty take it back and tell them of your system error.

    0x124 errors are extremely difficult to work with and to pin down the problem takes a lot of time. I know computer techs who do not like dealing with this problem because it can be due to any hardware in your system and I mean ANY.

    I have yet to see a minidump state the exact cause. ntoskrnl.exe is a Windows OS driver and these are usually too general to be of much help.

    The 0x124 code replaced the older 0x9C XP error code but the definition and cause remains basically the same.

    This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).
  3. artevius

    artevius TS Rookie Topic Starter

    i built it myself...

    here's the run down of what i did:

    i built the computer and installed windows 7, adjusted the ram timings to set my RAM to their correct speeds and everything was running fine (in games and web browsing) for a couple of days.

    I then gently overclocked my video card and cpu and tried to play a game online and got a Grey Screen of Death associated with ATI 5xxx cards. I clocked everything back down to stock speeds and the problem persisted (where games ONLINE would crash within 10 minutes of playing). I looked in my case and noticed that the 4 pin part of the 20+4 pin connector from my PSU had fallen out of the motherboard. I plugged it back in and also changed my RAM timings back to auto in the bios. The grey screen went away entirely and I was able to play games for extended periods online again.

    I thought my problems were over but I ran multiple stress tests including prime95 for 16 hours, memtest86 for 8 hours, furmark GPU for 4 hours and was unable to cause any instability. I felt very confident that the problems were fixed but I entered an online game (world at war) and left it in spectator mode in a heavily populated server and went AFK. When i returned the computer had rebooted due to a BSOD error referencing 0x0000009C: MACHINE_CHECK_EXCEPTION.

    I ran all the stress tests again and couldn't replicate the error so i wrote it off as a fluke. I was crash free for 2 days but i was not comfortable so I ran the far cry 2 benchmark on loop overnight and it crashed after an hour to the desktop with no errors noted. The next day i uninstalled and cleaned off the 10.3 catalyst drivers and installed the 10.3b catalyst drivers, ran furmark for an hour and ran Far Cry 2 benchmark for 2 hours with no crash. Believing the issue was finally resolved, I left another test of Far Cry 2 benchmark on loop overnight.

    I woke up this morning with a BSOD that happened 20 minutes after I started the benchmark, it was the 0x124 code i posted above.

    I turned of speedstep in my bios and am running another far cry 2 benchmark test right now to see if that was the issue...
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Wow, you certainly are no noob to diagnosing a system. I'm wondering if the issue lies either in your video card or the NIC card because it seems that basically the problems have been revolving around online gaming.
  5. artevius

    artevius TS Rookie Topic Starter

    i just called my girlfriend to have her check my PC and she said it crashed again with the same error code as last night. Im going to pull my videocard and try a different one... this problem is stressing me out man, its ruined a week of my life!
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