Hello: I've just gone through a successful malware removal with the assistance of one of your extremely helpful malware annihilators. Unfortunately, I am now not able to download and install Adobe Reader. I'm hoping that you may have some suggestions for me. I've tried temporarily disabling the firewall and anti-virus (not crazy about this), but I was informed that it may be necessary to do so for the download to complete. I gladly welcome any ideas you may have.