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Computer freezes after ~6 minutes, google search redirects

Discussion in 'Virus and Malware Removal' started by twang7888, Mar 9, 2013.

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  1. Broni Malware Annihilator Posts: 39,379   +177

    Broni, Mar 11, 2013
    #21

  2. twang7888 TechSpot Member Posts: 52

    Hey, sorry that took a lot longer than I thought.

    No freezing so far! I'm finally running everything with Normal Mode!

    Farbar Service Scanner Version: 03-03-2013
    Ran by DQW (administrator) on 12-03-2013 at 01:36:37
    Running from "C:\Users\DQW\Desktop"
    Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============

    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys
    [2010-11-20 22:24] - [2010-11-20 22:24] - 0499712 ____A (Microsoft Corporation) D31DC7A16DEA4A9BAF179F3D6FBDB38C

    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys
    [2010-11-20 22:24] - [2010-11-20 22:24] - 1924480 ____A (Microsoft Corporation) 509383E505C973ED7534A06B3D19688D

    C:\Windows\System32\dnsrslvr.dll
    [2010-11-20 22:24] - [2010-11-20 22:24] - 0183296 ____A (Microsoft Corporation) CD55F5355D8F55D44C9F4ED875705BD6

    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
    twang7888, Mar 12, 2013
    #22

  3. Broni Malware Annihilator Posts: 39,379   +177

    [IMG]

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
    Broni, Mar 12, 2013
    #23

  4. twang7888 TechSpot Member Posts: 52

    Thanks so much Broni! I just completed all of the steps you listed. Hopefully this will not happen again...
    I have been using my computer for a whole day now and it seems to be fine. No freezing, no redirects....

    Just a quick question-- I noticed in the Windows Repair tutorial that some files that were not transferred are saved in Windows.old. However, I noticed that a lot of the files in Windows old were successfully transferred, so I am not sure why they are there. And I have way too many files to go through and check if anything is missing. Do you know what the chances are that some files aren't copied over, and what types of files are those usually?

    Also, do you know why the freezing was happening after 6 minutes of startup?

    Thanks!
    twang7888, Mar 13, 2013
    #24

  5. Broni Malware Annihilator Posts: 39,379   +177

    No idea :)

    I don't every single detail as to how exactly Windows Repair works but if there are no problems let it be.

    Good luck and stay safe :)
    Broni, Mar 13, 2013
    #25
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