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Encountered a critical problem & will restart in 1 minute

Discussion in 'Virus and Malware Removal' started by acw31, Aug 2, 2012.

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  1. acw31 Newcomer, in training Posts: 24

    I've been dealing with this for a couple of days, so when I read your rules for posting...well, I'm not sure I'll qualify for your help. To begin with, there was a virus on my computer - something like Internet Security Essentials. Anyway, I followed advice of several sites like this one - ended up downloading malware & a few other things - & cleaning it a couple of times. Programs found viruses, quarantined and cleaned computer; was advised to remove Microsoft Security Essentials at one point and then reinstall. After reinstalling it started giving me the critical problem error. (Was also told to uninstall any malware before reinstall of MSE.) Today, I read and FOLLOWED instructions given to OSMOSXTRM on July 26 all the way to the logs. I have the logs on a flash drive. HORRIBLE OUTCOME: now I only get a blank screen when it tries to reboot. When I press ctrl-alt-del, 'logon process has failed to create the security options dialog. Failure - security options. Please let me know if there is anything you can do to help with this atrocious mess that I've somehow created. :(
  2. acw31 Newcomer, in training Posts: 24

    ah, I just saw the desktop! It's coming on...slowly but surely...MSE says the detected threats are being cleaned...yep. and then the critical problem issue has popped up and the cycle starts all over again. The 1 minute til shutdown over and over. But, I don't think I'm going to do anything with it right now. I've done enough tinkering, I think.
  3. Broni Malware Annihilator Posts: 39,437   +177

    Welcome aboard [IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ========================================

    What Windows version is it?
  4. acw31 Newcomer, in training Posts: 24

  5. Broni Malware Annihilator Posts: 39,437   +177

    For x32 (x86) bit systems download Farbar Recovery Scan Tool 32-Bit and save it to a flash drive.
    For x64 bit systems download Farbar Recovery Scan Tool 64-Bit and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    On the System Recovery Options menu you will get the following options:

      • Startup Repair
        System Restore
        Windows Complete PC Restore
        Windows Memory Diagnostic Tool
        Command Prompt
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

    Next...

    Re-run FRST again.
    Type the following in the edit box after "Search:".

    services.exe

    Click Search button and post the log (Search.txt) it makes in your reply.

    I'll expect two logs:
    - FRST.txt
    - Search.txt
  6. acw31 Newcomer, in training Posts: 24

    Scan result of Farbar Recovery Scan Tool Version: 25-07-2012 01
    Ran by SYSTEM at 02-08-2012 09:32:28
    Running from E:\
    Windows Vista (TM) Home Premium Service Pack 1 (X64) OS Language: English(US)
    The current controlset is ControlSet001
    ========================== Registry (Whitelisted) =============
    HKLM\...\Run: [RtHDVCpl] RAVCpl64.exe [x]
    HKLM\...\Run: [Skytel] Skytel.exe [x]
    HKLM\...\Run: [EKIJ5000StatusMonitor] C:\Windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe [2045440 2010-09-02] (Eastman Kodak Company)
    HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [138264 2008-02-11] (Intel Corporation)
    HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [203800 2008-02-11] (Intel Corporation)
    HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [168472 2008-02-11] (Intel Corporation)
    HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1271168 2012-03-26] (Microsoft Corporation)
    HKLM-x32\...\Run: [Conime] %windir%\system32\conime.exe [69120 2009-04-10] (Microsoft Corporation)
    HKLM-x32\...\Run: [EKIJ5000StatusMonitor] C:\Windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe [2045440 2010-09-02] (Eastman Kodak Company)
    HKLM-x32\...\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [59240 2011-09-27] (Apple Inc.)
    HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
    HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59280 2012-05-30] (Apple Inc.)
    HKLM-x32\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [254696 2012-01-18] (Sun Microsystems, Inc.)
    HKLM-x32\...\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime [421888 2012-04-18] (Apple Inc.)
    HKLM-x32\...\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" [421776 2012-06-07] (Apple Inc.)
    HKU\Allison\...\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background [x]
    HKU\Allison\...\Run: [RegistryBooster] "C:\Program Files (x86)\Uniblue\RegistryBooster\launcher.exe" delay 20000 [x]
    HKU\Allison\...\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe [x]
    HKU\Allison\...\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe [59240 2012-02-23] (Apple Inc.)
    HKU\Default\...\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem [1555968 2009-04-10] (Microsoft Corporation)
    HKU\Default User\...\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem [1555968 2009-04-10] (Microsoft Corporation)
    Winlogon\Notify\igfxcui: igfxdev.dll (Intel Corporation)
    Tcpip\Parameters: [DhcpNameServer] 192.168.254.254
    Startup: C:\Users\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
    ShortcutTarget: Digital Line Detect.lnk -> C:\Program Files (x86)\Digital Line Detect\DLG.exe (Avanquest Software )
    Startup: C:\Users\Allison\Start Menu\Programs\Startup\Dell Dock.lnk
    ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
    Startup: C:\Users\Allison\Start Menu\Programs\Startup\Dropbox.lnk
    ShortcutTarget: Dropbox.lnk -> (No File)
    Startup: C:\Users\Default\Start Menu\Programs\Startup\Dell Dock First Run.lnk
    ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
    Startup: C:\Users\Default User\Start Menu\Programs\Startup\Dell Dock First Run.lnk
    ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
    ==================== Services (Whitelisted) ======
    2 AERTFilters; C:\Windows\System32\AERTSr64.exe [86016 2008-07-17] (Andrea Electronics Corporation)
    2 MsMpSvc; "C:\Program Files\Microsoft Security Client\MsMpEng.exe" [12600 2012-03-26] (Microsoft Corporation)
    3 NisSrv; "C:\Program Files\Microsoft Security Client\NisSrv.exe" [291696 2012-03-26] (Microsoft Corporation)
    3 stllssvr; "C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe" [74384 2008-03-24] (MicroVision Development, Inc.)
    2 Web Assistant Updater; C:\Program Files\Web Assistant\ExtensionUpdaterService.exe [185856 2012-06-06] ()
    2 McNASvc; "C:\PROGRA~2\COMMON~1\mcafee\mna\mcnasvc.exe" [x]
    2 MpfService; "C:\Program Files (x86)\McAfee\MPF\MPFSrv.exe" [x]
    2 SMS_v3_2_0; "C:\ProgramData\Rosetta Stone\SMS v3.2.0hs\wrapper.exe" -s "C:\ProgramData\Rosetta Stone\SMS v3.2.0hs\service\wrapper.conf" [x]
    ========================== Drivers (Whitelisted) =============
    3 CAXHWBS2; C:\Windows\System32\Drivers\CAXHWBS2.sys [411136 2008-07-01] (Conexant Systems, Inc.)
    1 bozzubjj; \??\C:\Windows\system32\drivers\bozzubjj.sys [x]
    3 IpInIp; C:\Windows\System32\DRIVERS\ipinip.sys [x]
    3 LVPr2M64; C:\Windows\System32\DRIVERS\LVPr2M64.sys [x]
    3 NwlnkFlt; C:\Windows\System32\DRIVERS\nwlnkflt.sys [x]
    3 NwlnkFwd; C:\Windows\System32\DRIVERS\nwlnkfwd.sys [x]
    ========================== NetSvcs (Whitelisted) ===========
    ============ One Month Created Files and Folders ==============
    2012-08-02 09:32 - 2012-08-02 09:32 - 00000000 ____D C:\FRST
    2012-08-01 09:20 - 2012-08-01 09:20 - 00000000 ____D C:\Program Files\Microsoft Security Client
    2012-08-01 09:20 - 2012-08-01 09:20 - 00000000 ____D C:\Program Files (x86)\Microsoft Security Client
    2012-08-01 09:17 - 2012-08-01 09:18 - 12621696 ____A (Microsoft Corporation) C:\Users\Allison\Downloads\mseinstall(1).exe
    2012-08-01 08:50 - 2012-08-01 08:50 - 00000000 ____D C:\Users\Public\Desktop\Microsoft IntelliType Pro
    2012-08-01 07:10 - 2012-08-01 07:10 - 00000000 ____D C:\Windows\System32\MpEngineStore
    2012-07-31 17:57 - 2012-07-31 17:58 - 12621696 ____A (Microsoft Corporation) C:\Users\Allison\Downloads\mseinstall.exe
    2012-07-31 13:15 - 2012-07-31 13:15 - 00001205 ____A C:\Users\Allison\Downloads\registryfix(3).reg
    2012-07-31 13:07 - 2012-07-31 13:17 - 10652120 ____A (Malwarebytes Corporation ) C:\Users\Allison\Downloads\mbam-setup-1.62.0.1300.exe
    2012-07-31 13:06 - 2012-07-31 13:06 - 01051552 ____A (Bleeping Computer, LLC) C:\Users\Allison\Downloads\iExplore(2).exe
    2012-07-31 13:03 - 2012-07-31 14:52 - 00000000 ____D C:\Program Files (x86)\DownloadManager
    2012-07-31 13:00 - 2012-07-31 14:44 - 00000000 ____D C:\Program Files (x86)\Funmoods
    2012-07-31 13:00 - 2012-07-31 13:00 - 00302425 ____A C:\Users\Allison\AppData\Local\funmoods-speeddial.crx
    2012-07-31 12:58 - 2012-07-31 12:58 - 00001205 ____A C:\Users\Allison\Downloads\registryfix(2).reg
    2012-07-31 12:53 - 2012-07-31 12:53 - 01051552 ____A (Bleeping Computer, LLC) C:\Users\Allison\Downloads\iExplore(1).exe
    2012-07-31 12:52 - 2012-07-31 12:52 - 00001205 ____A C:\Users\Allison\Downloads\registryfix(1).reg
    2012-07-31 12:47 - 2012-07-31 12:47 - 01051552 ____A (Bleeping Computer, LLC) C:\Users\Allison\Downloads\iExplore.exe
    2012-07-31 12:47 - 2012-07-31 12:47 - 00555936 ____A (Bleeping Computer, LLC) C:\Users\Allison\Downloads\iExplore64.exe
    2012-07-31 12:45 - 2012-07-31 12:45 - 00001205 ____A C:\Users\Allison\Downloads\registryfix.reg
    2012-07-31 12:36 - 2012-07-31 12:36 - 00407872 ____A C:\Users\Allison\Downloads\pkiller(2).exe
    2012-07-31 12:27 - 2012-07-31 12:27 - 00407872 ____A C:\Users\Allison\Downloads\pkiller(1).exe
    2012-07-31 12:26 - 2012-07-31 12:26 - 00407872 ____A C:\Users\Allison\Downloads\pkiller.exe
    2012-07-31 12:04 - 2012-07-31 12:34 - 00000000 ____D C:\Program Files (x86)\PC Tools
    2012-07-31 12:04 - 2012-07-31 12:04 - 00012252 ____A C:\Users\Allison\AppData\Local\dd_vcredistUI2DE9.txt
    2012-07-31 12:04 - 2012-07-31 12:04 - 00011402 ____A C:\Users\Allison\AppData\Local\dd_vcredistUI2DEA.txt
    2012-07-31 12:04 - 2012-07-31 12:04 - 00001836 ____A C:\Users\Allison\AppData\Local\dd_vcredistMSI2DE9.txt
    2012-07-31 11:59 - 2012-07-31 11:59 - 00000732 ____A C:\Users\Allison\AppData\Local\d3d9caps64.dat
    2012-07-31 11:40 - 2012-06-22 11:35 - 00251560 ____A (PC Tools) C:\Windows\System32\Drivers\PCTSD64.sys
    2012-07-31 11:39 - 2012-07-31 12:30 - 00000000 ____D C:\Users\All Users\PC Tools
    2012-07-31 11:39 - 2012-07-31 11:39 - 00000000 ____D C:\Users\Allison\AppData\Roaming\TestApp
    2012-07-31 10:54 - 2012-07-31 10:54 - 00000000 __SHD C:\Windows\SysWOW64\%APPDATA%
    2012-07-31 10:48 - 2012-07-31 14:27 - 00000000 ____D C:\Users\All Users\0C1CFAEF1660E432026EDA022F3B707C
    2012-07-29 15:54 - 2012-07-29 15:54 - 00000890 ____A C:\Users\Public\Desktop\Mozilla Firefox.lnk
    2012-07-29 15:51 - 2012-07-29 15:51 - 16801656 ____A (Mozilla) C:\Users\Allison\Downloads\Firefox_Setup_14.0.1.exe
    2012-07-29 15:50 - 2012-07-29 15:50 - 00000304 ____A C:\user.js
    2012-07-29 15:49 - 2012-07-29 15:49 - 00000000 ____D C:\Users\Allison\AppData\Roaming\Babylon
    2012-07-29 15:49 - 2012-07-29 15:49 - 00000000 ____D C:\Users\All Users\Babylon
    2012-07-11 23:02 - 2012-06-02 04:12 - 02311680 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
    2012-07-11 23:02 - 2012-06-02 04:05 - 01392128 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
    2012-07-11 23:02 - 2012-06-02 04:05 - 01346048 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
    2012-07-11 23:02 - 2012-06-02 04:04 - 01494528 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
    2012-07-11 23:02 - 2012-06-02 04:04 - 00237056 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
    2012-07-11 23:02 - 2012-06-02 04:03 - 00085504 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
    2012-07-11 23:02 - 2012-06-02 04:01 - 00173056 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
    2012-07-11 23:02 - 2012-06-02 04:00 - 00818688 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
    2012-07-11 23:02 - 2012-06-02 03:59 - 02144768 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
    2012-07-11 23:02 - 2012-06-02 03:57 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
    2012-07-11 23:02 - 2012-06-02 03:57 - 00096768 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
    2012-07-11 23:02 - 2012-06-02 03:54 - 00248320 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
    2012-07-11 23:02 - 2012-06-02 00:33 - 01800192 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
    2012-07-11 23:02 - 2012-06-02 00:26 - 01103872 ____A (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
    2012-07-11 23:02 - 2012-06-02 00:25 - 01427968 ____A (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
    2012-07-11 23:02 - 2012-06-02 00:25 - 01129472 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
    2012-07-11 23:02 - 2012-06-02 00:23 - 00231936 ____A (Microsoft Corporation) C:\Windows\SysWOW64\url.dll
    2012-07-11 23:02 - 2012-06-02 00:20 - 00142848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
    2012-07-11 23:02 - 2012-06-02 00:19 - 01793024 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
    2012-07-11 23:02 - 2012-06-02 00:19 - 00716800 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
    2012-07-11 23:02 - 2012-06-02 00:17 - 00073216 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
    2012-07-11 23:02 - 2012-06-02 00:16 - 02382848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
    2012-07-11 23:02 - 2012-06-02 00:14 - 00176640 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
    2012-07-11 23:01 - 2012-06-13 05:58 - 02769408 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
    2012-07-11 23:01 - 2012-06-02 04:49 - 17807360 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
    2012-07-11 23:01 - 2012-06-02 04:17 - 10924032 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
    2012-07-11 23:01 - 2012-06-02 01:07 - 12314624 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
    2012-07-11 23:01 - 2012-06-02 00:43 - 09737728 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
    2012-07-11 23:01 - 2012-06-02 00:21 - 00065024 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
    2012-07-11 17:21 - 2012-06-08 09:59 - 12899840 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll
    2012-07-11 17:21 - 2012-06-08 09:47 - 11586048 ____A (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll
    2012-07-11 17:21 - 2012-06-05 08:47 - 01401856 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msxml6.dll
    2012-07-11 17:21 - 2012-06-05 08:47 - 01248768 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll
    2012-07-11 17:21 - 2012-06-05 08:22 - 01869824 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
    2012-07-11 17:21 - 2012-06-05 08:22 - 01797120 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
    2012-07-11 17:21 - 2012-06-04 07:29 - 00516480 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys
    2012-07-11 17:21 - 2012-06-01 16:22 - 00347136 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll
    2012-07-11 17:21 - 2012-06-01 16:22 - 00254464 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
    2012-07-11 17:21 - 2012-06-01 16:05 - 00077312 ____A (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
    2012-07-11 17:21 - 2012-06-01 16:04 - 00278528 ____A (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
    2012-07-11 17:21 - 2012-06-01 16:03 - 00204288 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
    ============ 3 Months Modified Files ========================
    2012-08-02 05:24 - 2006-11-02 07:42 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
    2012-08-02 05:24 - 2006-11-02 07:22 - 00003616 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
    2012-08-02 05:24 - 2006-11-02 07:22 - 00003616 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
    2012-08-02 05:03 - 2006-11-02 07:42 - 00032594 ____A C:\Windows\Tasks\SCHEDLGU.TXT
    2012-08-02 05:02 - 2011-09-07 09:31 - 00000896 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
    2012-08-01 16:21 - 2011-09-07 09:31 - 00000900 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
    2012-08-01 14:07 - 2012-04-13 02:46 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
    2012-08-01 09:35 - 2008-01-20 19:26 - 00198268 ____A C:\Windows\PFRO.log
    2012-08-01 09:21 - 2009-05-06 15:28 - 01251954 ____A C:\Windows\WindowsUpdate.log
    2012-08-01 09:20 - 2011-03-06 17:00 - 00774448 ____A C:\Windows\SysWOW64\PerfStringBackup.INI
    2012-08-01 09:20 - 2011-03-06 17:00 - 00001945 ____A C:\Windows\epplauncher.mif
    2012-08-01 09:18 - 2012-08-01 09:17 - 12621696 ____A (Microsoft Corporation) C:\Users\Allison\Downloads\mseinstall(1).exe
    2012-07-31 17:58 - 2012-07-31 17:57 - 12621696 ____A (Microsoft Corporation) C:\Users\Allison\Downloads\mseinstall.exe
    2012-07-31 14:46 - 2006-11-02 07:21 - 00310056 ____A C:\Windows\System32\FNTCACHE.DAT
    2012-07-31 13:17 - 2012-07-31 13:07 - 10652120 ____A (Malwarebytes Corporation ) C:\Users\Allison\Downloads\mbam-setup-1.62.0.1300.exe
    2012-07-31 13:15 - 2012-07-31 13:15 - 00001205 ____A C:\Users\Allison\Downloads\registryfix(3).reg
    2012-07-31 13:06 - 2012-07-31 13:06 - 01051552 ____A (Bleeping Computer, LLC) C:\Users\Allison\Downloads\iExplore(2).exe
    2012-07-31 13:00 - 2012-07-31 13:00 - 00302425 ____A C:\Users\Allison\AppData\Local\funmoods-speeddial.crx
    2012-07-31 12:58 - 2012-07-31 12:58 - 00001205 ____A C:\Users\Allison\Downloads\registryfix(2).reg
    2012-07-31 12:53 - 2012-07-31 12:53 - 01051552 ____A (Bleeping Computer, LLC) C:\Users\Allison\Downloads\iExplore(1).exe
    2012-07-31 12:52 - 2012-07-31 12:52 - 00001205 ____A C:\Users\Allison\Downloads\registryfix(1).reg
    2012-07-31 12:47 - 2012-07-31 12:47 - 01051552 ____A (Bleeping Computer, LLC) C:\Users\Allison\Downloads\iExplore.exe
    2012-07-31 12:47 - 2012-07-31 12:47 - 00555936 ____A (Bleeping Computer, LLC) C:\Users\Allison\Downloads\iExplore64.exe
    2012-07-31 12:45 - 2012-07-31 12:45 - 00001205 ____A C:\Users\Allison\Downloads\registryfix.reg
    2012-07-31 12:36 - 2012-07-31 12:36 - 00407872 ____A C:\Users\Allison\Downloads\pkiller(2).exe
    2012-07-31 12:27 - 2012-07-31 12:27 - 00407872 ____A C:\Users\Allison\Downloads\pkiller(1).exe
    2012-07-31 12:26 - 2012-07-31 12:26 - 00407872 ____A C:\Users\Allison\Downloads\pkiller.exe
    2012-07-31 12:04 - 2012-07-31 12:04 - 00012252 ____A C:\Users\Allison\AppData\Local\dd_vcredistUI2DE9.txt
    2012-07-31 12:04 - 2012-07-31 12:04 - 00011402 ____A C:\Users\Allison\AppData\Local\dd_vcredistUI2DEA.txt
    2012-07-31 12:04 - 2012-07-31 12:04 - 00001836 ____A C:\Users\Allison\AppData\Local\dd_vcredistMSI2DE9.txt
    2012-07-31 11:59 - 2012-07-31 11:59 - 00000732 ____A C:\Users\Allison\AppData\Local\d3d9caps64.dat
    2012-07-31 03:04 - 2012-04-13 02:46 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
    2012-07-31 03:04 - 2011-05-16 03:41 - 00070344 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    2012-07-29 15:54 - 2012-07-29 15:54 - 00000890 ____A C:\Users\Public\Desktop\Mozilla Firefox.lnk
    2012-07-29 15:51 - 2012-07-29 15:51 - 16801656 ____A (Mozilla) C:\Users\Allison\Downloads\Firefox_Setup_14.0.1.exe
    2012-07-29 15:50 - 2012-07-29 15:50 - 00000304 ____A C:\user.js
    2012-07-14 05:32 - 2009-08-28 18:10 - 00062464 ____A C:\Users\Allison\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    2012-07-11 23:03 - 2006-11-02 04:35 - 59701280 ____A (Microsoft Corporation) C:\Windows\System32\mrt.exe
    2012-06-22 11:35 - 2012-07-31 11:40 - 00251560 ____A (PC Tools) C:\Windows\System32\Drivers\PCTSD64.sys
    2012-06-20 02:36 - 2012-06-20 02:36 - 00001922 ____A C:\Users\Public\Desktop\IncrediMail.lnk
    2012-06-14 23:10 - 2006-11-02 04:46 - 00774842 ____A C:\Windows\System32\PerfStringBackup.INI
    2012-06-14 08:26 - 2012-06-14 08:26 - 00001696 ____A C:\Users\Public\Desktop\iTunes.lnk
    2012-06-13 05:58 - 2012-07-11 23:01 - 02769408 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
    2012-06-08 09:59 - 2012-07-11 17:21 - 12899840 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll
    2012-06-08 09:47 - 2012-07-11 17:21 - 11586048 ____A (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll
    2012-06-05 08:47 - 2012-07-11 17:21 - 01401856 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msxml6.dll
    2012-06-05 08:47 - 2012-07-11 17:21 - 01248768 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll
    2012-06-05 08:22 - 2012-07-11 17:21 - 01869824 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
    2012-06-05 08:22 - 2012-07-11 17:21 - 01797120 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
    2012-06-04 07:29 - 2012-07-11 17:21 - 00516480 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys
    2012-06-02 14:19 - 2012-06-22 03:14 - 02428952 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll
    2012-06-02 14:19 - 2012-06-22 03:14 - 00057880 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe
    2012-06-02 14:19 - 2012-06-22 03:14 - 00044056 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll
    2012-06-02 14:19 - 2012-06-22 03:13 - 00701976 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll
    2012-06-02 14:19 - 2012-06-22 03:13 - 00577048 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
    2012-06-02 14:19 - 2012-06-22 03:13 - 00038424 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll
    2012-06-02 14:19 - 2012-06-22 03:13 - 00035864 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wups.dll
    2012-06-02 14:15 - 2012-06-22 03:14 - 02622464 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll
    2012-06-02 14:15 - 2012-06-22 03:13 - 00099840 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll
    2012-06-02 14:12 - 2012-06-22 03:13 - 00088576 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
    2012-06-02 11:19 - 2012-06-22 03:13 - 00186752 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll
    2012-06-02 11:19 - 2012-06-22 03:13 - 00171904 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
    2012-06-02 11:15 - 2012-06-22 03:13 - 00036864 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe
    2012-06-02 11:12 - 2012-06-22 03:13 - 00033792 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
    2012-06-02 04:49 - 2012-07-11 23:01 - 17807360 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
    2012-06-02 04:17 - 2012-07-11 23:01 - 10924032 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
    2012-06-02 04:12 - 2012-07-11 23:02 - 02311680 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
    2012-06-02 04:05 - 2012-07-11 23:02 - 01392128 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
    2012-06-02 04:05 - 2012-07-11 23:02 - 01346048 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
    2012-06-02 04:04 - 2012-07-11 23:02 - 01494528 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
    2012-06-02 04:04 - 2012-07-11 23:02 - 00237056 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
    2012-06-02 04:03 - 2012-07-11 23:02 - 00085504 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
    2012-06-02 04:01 - 2012-07-11 23:02 - 00173056 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
    2012-06-02 04:00 - 2012-07-11 23:02 - 00818688 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
    2012-06-02 03:59 - 2012-07-11 23:02 - 02144768 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
    2012-06-02 03:57 - 2012-07-11 23:02 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
    2012-06-02 03:57 - 2012-07-11 23:02 - 00096768 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
    2012-06-02 03:54 - 2012-07-11 23:02 - 00248320 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
    2012-06-02 01:07 - 2012-07-11 23:01 - 12314624 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
    2012-06-02 00:43 - 2012-07-11 23:01 - 09737728 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
    2012-06-02 00:33 - 2012-07-11 23:02 - 01800192 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
    2012-06-02 00:26 - 2012-07-11 23:02 - 01103872 ____A (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
    2012-06-02 00:25 - 2012-07-11 23:02 - 01427968 ____A (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
    2012-06-02 00:25 - 2012-07-11 23:02 - 01129472 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
    2012-06-02 00:23 - 2012-07-11 23:02 - 00231936 ____A (Microsoft Corporation) C:\Windows\SysWOW64\url.dll
    2012-06-02 00:21 - 2012-07-11 23:01 - 00065024 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
    2012-06-02 00:20 - 2012-07-11 23:02 - 00142848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
    2012-06-02 00:19 - 2012-07-11 23:02 - 01793024 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
    2012-06-02 00:19 - 2012-07-11 23:02 - 00716800 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
    2012-06-02 00:17 - 2012-07-11 23:02 - 00073216 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
    2012-06-02 00:16 - 2012-07-11 23:02 - 02382848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
    2012-06-02 00:14 - 2012-07-11 23:02 - 00176640 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
    2012-06-01 16:22 - 2012-07-11 17:21 - 00347136 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll
    2012-06-01 16:22 - 2012-07-11 17:21 - 00254464 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
    2012-06-01 16:05 - 2012-07-11 17:21 - 00077312 ____A (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
    2012-06-01 16:04 - 2012-07-11 17:21 - 00278528 ____A (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
    2012-06-01 16:03 - 2012-07-11 17:21 - 00204288 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
    2012-05-24 09:32 - 2012-05-24 09:32 - 00001758 ____A C:\Users\Public\Desktop\QuickTime Player.lnk
    ZeroAccess:
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}\@
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}\L
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}\U
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}\L\00000004.@
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}\L\201d3dde
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}\U\00000004.@
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}\U\00000008.@
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}\U\000000cb.@
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}\U\80000000.@
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}\U\80000032.@
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6}\U\80000064.@
    ZeroAccess:
    C:\Windows\assembly\GAC_32\Desktop.ini
    ZeroAccess:
    C:\Windows\assembly\GAC_64\Desktop.ini
    ========================= Known DLLs (Whitelisted) ============
    ========================= Bamital & volsnap Check ============
    C:\Windows\System32\winlogon.exe => MD5 is legit
    C:\Windows\System32\wininit.exe => MD5 is legit
    C:\Windows\SysWOW64\wininit.exe => MD5 is legit
    C:\Windows\explorer.exe => MD5 is legit
    C:\Windows\SysWOW64\explorer.exe => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\SysWOW64\svchost.exe => MD5 is legit
    C:\Windows\System32\services.exe
    [2009-11-20 05:25] - [2009-04-10 21:10] - 0381952 ____A (Microsoft Corporation) B8844F93D2C5F1DCDB179AAA9AF134B7
    C:\Windows\System32\User32.dll => MD5 is legit
    C:\Windows\SysWOW64\User32.dll => MD5 is legit
    C:\Windows\System32\userinit.exe => MD5 is legit
    C:\Windows\SysWOW64\userinit.exe => MD5 is legit
    C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
    ==================== EXE ASSOCIATION =====================
    HKLM\...\.exe: exefile => OK
    HKLM\...\exefile\DefaultIcon: %1 => OK
    HKLM\...\exefile\open\command: "%1" %* => OK
    ========================= Memory info ======================
    Percentage of memory in use: 10%
    Total physical RAM: 4084.27 MB
    Available physical RAM: 3664.29 MB
    Total Pagefile: 3955.91 MB
    Available Pagefile: 3642.36 MB
    Total Virtual: 8192 MB
    Available Virtual: 8191.91 MB
    ======================= Partitions =========================
    1 Drive c: (OS) (Fixed) (Total:451.07 GB) (Free:394.05 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
    3 Drive e: () (Removable) (Total:0.98 GB) (Free:0.07 GB) FAT
    4 Drive x: (RECOVERY) (Fixed) (Total:14.65 GB) (Free:6.35 GB) NTFS
    Disk ### Status Size Free Dyn Gpt
    -------- ---------- ------- ------- --- ---
    Disk 0 Online 466 GB 0 B
    Disk 1 Online 1006 MB 0 B
    Partitions of Disk 0:
    ===============
    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 OEM 39 MB 32 KB
    Partition 2 Primary 15 GB 40 MB
    Partition 3 Primary 451 GB 15 GB
    ==================================================================================
    Disk: 0
    Partition 1
    Type : DE
    Hidden: Yes
    Active: No
    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 4 FAT Partition 39 MB Healthy Hidden
    ==================================================================================
    Disk: 0
    Partition 2
    Type : 07
    Hidden: No
    Active: No
    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 1 X RECOVERY NTFS Partition 15 GB Healthy Boot
    ==================================================================================
    Disk: 0
    Partition 3
    Type : 07
    Hidden: No
    Active: Yes
    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 2 C OS NTFS Partition 451 GB Healthy
    ==================================================================================
    Partitions of Disk 1:
    ===============
    Partition ### Type Size Offset
    ------------- ---------------- ------- -------
    Partition 1 Primary 1006 MB 16 KB
    ==================================================================================
    Disk: 1
    Partition 1
    Type : 06
    Hidden: No
    Active: Yes
    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    * Volume 3 E FAT Removable 1006 MB Healthy
    ==================================================================================
    ==========================================================
    Last Boot: 2012-08-01 09:14
    ======================= End Of Log ==========================
     
  7. acw31 Newcomer, in training Posts: 24

    Farbar Recovery Scan Tool Version: 25-07-2012 01
    Ran by SYSTEM at 2012-08-02 09:35:43
    Running from E:\
    ================== Search: "services.exe" ===================
    C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe
    [2009-11-20 05:25] - [2009-04-10 20:28] - 0279552 ____A (Microsoft Corporation) D4E6D91C1349B7BFB3599A6ADA56851B
    C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.exe
    [2008-01-20 18:50] - [2008-01-20 18:50] - 0279040 ____A (Microsoft Corporation) 2B336AB6286D6C81FA02CBAB914E3C6C
    C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_2d69d4f782c83d8c\services.exe
    [2009-11-20 05:25] - [2009-04-10 21:10] - 0384512 ____A (Microsoft Corporation) 934E0B7D77FF78C18D9F8891221B6DE3
    C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_2b7e5beb85a67240\services.exe
    [2008-01-20 18:49] - [2008-01-20 18:49] - 0384512 ____A (Microsoft Corporation) DFAC660F0F139276CC9299812DE42719
    C:\Windows\SysWOW64\services.exe
    [2009-11-20 05:25] - [2009-04-10 20:28] - 0279552 ____A (Microsoft Corporation) D4E6D91C1349B7BFB3599A6ADA56851B
    C:\Windows\System32\services.exe
    [2009-11-20 05:25] - [2009-04-10 21:10] - 0381952 ____A (Microsoft Corporation) B8844F93D2C5F1DCDB179AAA9AF134B7
    ====== End Of Search ======
  8. Broni Malware Annihilator Posts: 39,437   +177

    Download attached fixlist.txt file and save it to the very same USB flash drive you've been using. Plug the drive back in.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    On Vista or Windows 7: Now please enter System Recovery Options.
    On Windows XP: Now please boot into the UBCD.
    Run FRST/FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

    Next....

    Restart normally.

    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
    There are 4 different versions. If one of them won't run then download and try to run the other one.
    Vista and Win7 users need to right click Rkill and choose Run as Administrator
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.com
    * Rkill.scr
    * Rkill.exe
    • Double-click on the Rkill icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.
    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

    Attached Files:

  9. acw31 Newcomer, in training Posts: 24

    I can't download anything without the computer shutting down after a minute - how can I get what I need?
  10. acw31 Newcomer, in training Posts: 24

    I do have a 2nd computer available to me - use the flash drive???
  11. Broni Malware Annihilator Posts: 39,437   +177

  12. acw31 Newcomer, in training Posts: 24

    Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 25-07-2012 01
    Ran by SYSTEM at 2012-08-03 07:59:41 Run:2
    Running from E:\

    ==============================================


    ==== End of Fixlog ====

    what did I do wrong? The critical error is still coming up after the reboot - I did it twice. From the looks of the fixlog, nothing was done...and, the reboot takes about 3 minutes
  13. acw31 Newcomer, in training Posts: 24

    ComboFix 12-07-31.06 - Allison 08/03/2012 14:10:26.1.2 - x64
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4084.2518 [GMT -4:00]
    Running from: c:\users\Allison\Downloads\ComboFix.exe
    AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
    SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    * Created a new restore point
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\program files\Web Assistant\ExTEnsion32.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\ANTIGEN.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\ANTIGEN.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\ANTIGEN.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\ANTIGEN.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\ANTIGEN.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\cb.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\cb.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\cid.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\CLSV.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\CLSV.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\CLSV.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\CLSV.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\CLSV.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\DBOLE.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\DBOLE.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\DBOLE.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\ddv.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\ddv.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\ddv.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\delfile.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\delfile.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\dudl.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\dudl.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\eb.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\eb.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\eb.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\eb.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\eb.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\energy.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\energy.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\energy.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\energy.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\exec.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\exec.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\exec.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\fan.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\fan.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\fix.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\fix.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\FS.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\FW.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\FW.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\gid.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\gid.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\grid.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\grid.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\hymt.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\hymt.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\hymt.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\kernel32.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\kernel32.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\kernel32.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\pal.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\pal.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\PE.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\PE.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\PE.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\PE.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\PE.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\ppal.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\runddl.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\runddlkey.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\runddlkey.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\SICKBOY.dll
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\SICKBOY.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\SICKBOY.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\SICKBOY.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\sld.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\snl2w.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\snl2w.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\snl2w.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\std.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\std.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\tempdoc.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\tempdoc.tmp
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\tjd.drv
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\tjd.exe
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\tjd.sys
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Recent\tjd.tmp
    c:\users\Allison\GoToAssistDownloadHelper.exe
    .
    .
    ((((((((((((((((((((((((( Files Created from 2012-07-03 to 2012-08-03 )))))))))))))))))))))))))))))))
    .
    .
    2012-08-03 18:18 . 2012-08-03 18:20 -------- d-----w- c:\users\Allison\AppData\Local\temp
    2012-08-03 12:22 . 2012-08-03 17:58 69000 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{DE5ACC31-0DEA-4DDD-B10D-74189AD8FAC0}\offreg.dll
    2012-08-02 17:32 . 2012-08-02 17:32 -------- d-----w- C:\FRST
    2012-08-01 17:32 . 2012-02-09 18:17 927800 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B7B34CC5-B6D1-4563-B311-BCEC44C8E2AC}\gapaengine.dll
    2012-08-01 17:31 . 2012-07-16 06:40 9133488 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{DE5ACC31-0DEA-4DDD-B10D-74189AD8FAC0}\mpengine.dll
    2012-08-01 17:20 . 2012-08-01 17:20 -------- d-----w- c:\program files (x86)\Microsoft Security Client
    2012-08-01 17:20 . 2012-08-01 17:20 -------- d-----w- c:\program files\Microsoft Security Client
    2012-08-01 15:10 . 2012-08-01 15:10 -------- d-----w- c:\windows\system32\MpEngineStore
    2012-07-31 21:03 . 2012-07-31 22:52 -------- d-----w- c:\program files (x86)\DownloadManager
    2012-07-31 21:00 . 2012-07-31 22:44 -------- d-----w- c:\program files (x86)\Funmoods
    2012-07-31 20:04 . 2012-07-31 20:34 -------- d-----w- c:\program files (x86)\PC Tools
    2012-07-31 19:40 . 2012-07-31 20:34 -------- d-----w- c:\program files (x86)\Common Files\PC Tools
    2012-07-31 19:40 . 2012-06-22 19:35 251560 ----a-w- c:\windows\system32\drivers\PCTSD64.sys
    2012-07-31 19:39 . 2012-07-31 20:30 -------- d-----w- c:\programdata\PC Tools
    2012-07-31 19:39 . 2012-07-31 19:39 -------- d-----w- c:\users\Allison\AppData\Roaming\TestApp
    2012-07-31 18:54 . 2012-07-31 18:54 -------- d-sh--w- c:\windows\SysWow64\%APPDATA%
    2012-07-31 18:48 . 2012-07-31 22:27 -------- d-----w- c:\programdata\0C1CFAEF1660E432026EDA022F3B707C
    2012-07-29 23:50 . 2012-07-29 23:50 304 ----a-w- C:\user.js
    2012-07-29 23:49 . 2012-07-29 23:49 -------- d-----w- c:\users\Allison\AppData\Roaming\Babylon
    2012-07-29 23:49 . 2012-07-29 23:49 -------- d-----w- c:\programdata\Babylon
    2012-07-12 07:01 . 2012-06-02 12:07 887296 ----a-w- c:\program files\Internet Explorer\iedvtool.dll
    2012-07-12 07:01 . 2012-06-02 12:06 499200 ----a-w- c:\program files\Internet Explorer\jsdbgui.dll
    2012-07-12 07:01 . 2012-06-02 08:27 678912 ----a-w- c:\program files (x86)\Internet Explorer\iedvtool.dll
    2012-07-12 07:01 . 2012-06-02 08:26 387584 ----a-w- c:\program files (x86)\Internet Explorer\jsdbgui.dll
    2012-07-12 07:01 . 2012-06-02 12:49 17807360 ----a-w- c:\windows\system32\mshtml.dll
    2012-07-12 07:01 . 2012-06-02 12:17 10924032 ----a-w- c:\windows\system32\ieframe.dll
    2012-07-12 07:01 . 2012-06-13 13:58 2769408 ----a-w- c:\windows\system32\win32k.sys
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2012-08-03 18:07 . 2012-04-13 10:46 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
    2012-08-03 18:07 . 2011-05-16 11:41 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-07-12 07:03 . 2006-11-02 12:35 59701280 ----a-w- c:\windows\system32\mrt.exe
    2012-06-02 22:19 . 2012-06-22 11:13 38424 ----a-w- c:\windows\system32\wups.dll
    2012-06-02 22:19 . 2012-06-22 11:14 2428952 ----a-w- c:\windows\system32\wuaueng.dll
    2012-06-02 22:19 . 2012-06-22 11:14 57880 ----a-w- c:\windows\system32\wuauclt.exe
    2012-06-02 22:19 . 2012-06-22 11:14 44056 ----a-w- c:\windows\system32\wups2.dll
    2012-06-02 22:19 . 2012-06-22 11:13 35864 ----a-w- c:\windows\SysWow64\wups.dll
    2012-06-02 22:19 . 2012-06-22 11:13 701976 ----a-w- c:\windows\system32\wuapi.dll
    2012-06-02 22:19 . 2012-06-22 11:13 577048 ----a-w- c:\windows\SysWow64\wuapi.dll
    2012-06-02 22:15 . 2012-06-22 11:14 2622464 ----a-w- c:\windows\system32\wucltux.dll
    2012-06-02 22:15 . 2012-06-22 11:13 99840 ----a-w- c:\windows\system32\wudriver.dll
    2012-06-02 22:12 . 2012-06-22 11:13 88576 ----a-w- c:\windows\SysWow64\wudriver.dll
    2012-06-02 19:19 . 2012-06-22 11:13 186752 ----a-w- c:\windows\system32\wuwebv.dll
    2012-06-02 19:19 . 2012-06-22 11:13 171904 ----a-w- c:\windows\SysWow64\wuwebv.dll
    2012-06-02 19:15 . 2012-06-22 11:13 36864 ----a-w- c:\windows\system32\wuapp.exe
    2012-06-02 19:12 . 2012-06-22 11:13 33792 ----a-w- c:\windows\SysWow64\wuapp.exe
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
    "{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}"= "c:\program files (x86)\Swag_Bucks\prxtbSwa0.dll" [2011-05-09 176936]
    "{d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0}"= "c:\program files (x86)\IncrediMail_MediaBar_2\prxtbIncr.dll" [2011-05-09 176936]
    .
    [HKEY_CLASSES_ROOT\clsid\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}]
    .
    [HKEY_CLASSES_ROOT\clsid\{d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0}]
    .
    [HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
    2010-09-12 20:02 3863136 ----a-w- c:\program files (x86)\ConduitEngine\ConduitEngine.dll
    .
    [HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}]
    2011-05-09 09:49 176936 ----a-w- c:\program files (x86)\Swag_Bucks\prxtbSwa0.dll
    .
    [HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0}]
    2011-05-09 08:49 176936 ----a-w- c:\program files (x86)\IncrediMail_MediaBar_2\prxtbIncr.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
    "{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}"= "c:\program files (x86)\Swag_Bucks\prxtbSwa0.dll" [2011-05-09 176936]
    "{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files (x86)\ConduitEngine\ConduitEngine.dll" [2010-09-12 3863136]
    "{d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0}"= "c:\program files (x86)\IncrediMail_MediaBar_2\prxtbIncr.dll" [2011-05-09 176936]
    .
    [HKEY_CLASSES_ROOT\clsid\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}]
    .
    [HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
    .
    [HKEY_CLASSES_ROOT\clsid\{d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0}]
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
    @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ----a-w- c:\users\Allison\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
    @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ----a-w- c:\users\Allison\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
    @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 94208 ----a-w- c:\users\Allison\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MobileDocuments"="c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "Conime"="c:\windows\system32\conime.exe" [2009-04-11 69120]
    "EKIJ5000StatusMonitor"="c:\windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe" [2010-09-02 2045440]
    "AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-09-27 59240]
    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
    "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
    "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-19 421888]
    "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-06-07 421776]
    .
    c:\users\Allison\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-6 1312096]
    Dropbox.lnk - c:\users\Allison\AppData\Roaming\Dropbox\bin\Dropbox.exe [2012-5-24 27112840]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    Digital Line Detect.lnk - c:\program files (x86)\Digital Line Detect\DLG.exe [2009-5-7 50688]
    .
    c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-6 1312096]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorUser"= 2 (0x2)
    "EnableLUA"= 0 (0x0)
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
    @="Service"
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusOverride"=dword:00000001
    "FirewallOverride"=dword:00000001
    .
    R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-03 250056]
    S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928]
    S2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSr64.exe [2008-07-18 86016]
    .
    .
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
    Themes
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2012-08-03 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-13 18:08]
    .
    2012-08-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-07 17:31]
    .
    2012-08-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-07 17:31]
    .
    .
    --------- X64 Entries -----------
    .
    .
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{336D0C35-8A85-403a-B9D2-65C292C39087}]
    2012-06-06 13:17 201728 ----a-w- c:\program files\Web Assistant\Extension64.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
    @="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ----a-w- c:\users\Allison\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
    @="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ----a-w- c:\users\Allison\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
    @="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ----a-w- c:\users\Allison\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
    @="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
    2011-02-18 05:12 97792 ----a-w- c:\users\Allison\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "RtHDVCpl"="RAVCpl64.exe" [2008-07-18 6453760]
    "EKIJ5000StatusMonitor"="c:\windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe" [2010-09-02 2045440]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-12 138264]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-12 203800]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-12 168472]
    "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-26 1271168]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "LoadAppInit_DLLs"=0x0
    .
    ------- Supplementary Scan -------
    .
    uLocal Page = c:\windows\system32\blank.htm
    uStart Page = hxxp://start.funmoods.com/?f=1&a=iron2&chnl=iron2&cd=2XzutAtN2Y1L1QzutDtDtByE0EzztDyD0Czy0BtDtCtCzz0CtN0D0TzutBtDtCtBtDyBtAtC&cr=325181897
    mStart Page = hxxp://start.funmoods.com/?f=1&a=iron2&chnl=iron2&cd=2XzutAtN2Y1L1QzutDtDtByE0EzztDyD0Czy0BtDtCtCzz0CtN0D0TzutBtDtCtBtDyBtAtC&cr=325181897
    mLocal Page = c:\windows\SysWOW64\blank.htm
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
    IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
    TCP: DhcpNameServer = 192.168.254.254
    CLSID: {603d3801-bd81-11d0-a3a5-00c04fd706ec} - %SystemRoot%\SysWow64\browseui.dll
    FF - ProfilePath - c:\users\Allison\AppData\Roaming\Mozilla\Firefox\Profiles\irzfaqo2.default\
    FF - prefs.js: browser.startup.homepage - www.google.com
    FF - prefs.js: keyword.URL - hxxp://search.babylon.com/?babsrc=SP_ss&mntrId=c4d6118c0000000000000024e805c9b0&tlver=1.5.29.1&instlRef=sst&babTrack&q=
    FF - user.js: extensions.BabylonToolbar_i.babTrack - affID=109935&tt=3012_8
    FF - user.js: extensions.BabylonToolbar_i.babExt -
    FF - user.js: extensions.BabylonToolbar_i.srcExt - ss
    FF - user.js: extensions.BabylonToolbar.tlbrSrchUrl - hxxp://www.google.com/search?babsrc=TB_ggl&q=
    FF - user.js: extensions.BabylonToolbar.id - c4d6118c0000000000000024e805c9b0
    FF - user.js: extensions.BabylonToolbar.instlDay - 15550
    FF - user.js: extensions.BabylonToolbar.vrsn - 1.5.29.1
    FF - user.js: extensions.BabylonToolbar.vrsni - 1.5.29.1
    FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.5.29.119:50
    FF - user.js: extensions.BabylonToolbar.prtnrId - babylon
    FF - user.js: extensions.BabylonToolbar.prdct - BabylonToolbar
    FF - user.js: extensions.BabylonToolbar.aflt - babsst
    FF - user.js: extensions.BabylonToolbar_i.smplGrp - none
    FF - user.js: extensions.BabylonToolbar.tlbrId - tb9
    FF - user.js: extensions.BabylonToolbar.instlRef - sst
    FF - user.js: extensions.BabylonToolbar.dfltLng - en
    FF - user.js: extensions.BabylonToolbar.excTlbr - false
    FF - user.js: extensions.BabylonToolbar.admin - false
    FF - user.js: extensions.funmoods.hmpg - true
    FF - user.js: extensions.funmoods.hmpgUrl - hxxp://start.funmoods.com/?f=1&a=iron2&chnl=iron2&cd=2XzutAtN2Y1L1QzutDtDtByE0EzztDyD0Czy0BtDtCtCzz0CtN0D0TzutBtDtCtBtDyBtAtC&cr=325181897
    FF - user.js: extensions.funmoods.dfltSrch - true
    FF - user.js: extensions.funmoods.srchPrvdr - Search
    FF - user.js: extensions.funmoods.dnsErr - true
    FF - user.js: extensions.funmoods_i.newTab - true
    FF - user.js: extensions.funmoods.newTabUrl - hxxp://start.funmoods.com/?f=2&a=iron2&chnl=iron2&cd=2XzutAtN2Y1L1QzutDtDtByE0EzztDyD0Czy0BtDtCtCzz0CtN0D0TzutBtDtCtBtDyBtAtC&cr=325181897
    FF - user.js: extensions.funmoods.tlbrSrchUrl -
    FF - user.js: extensions.funmoods.id - c4d6118c0000000000000024e805c9b0
    FF - user.js: extensions.funmoods.instlDay - 15552
    FF - user.js: extensions.funmoods.vrsn - 1.5.23.22
    FF - user.js: extensions.funmoods.vrsni - 1.5.23.22
    FF - user.js: extensions.funmoods_i.vrsnTs - 1.5.23.2217:0:51
    FF - user.js: extensions.funmoods.prtnrId - funmoods
    FF - user.js: extensions.funmoods.prdct - funmoods
    FF - user.js: extensions.funmoods.aflt - iron2
    FF - user.js: extensions.funmoods_i.smplGrp - none
    FF - user.js: extensions.funmoods.tlbrId - base
    FF - user.js: extensions.funmoods.instlRef - iron2
    FF - user.js: extensions.funmoods.dfltLng -
    FF - user.js: extensions.funmoods.excTlbr - false
    FF - user.js: extensions.funmoods.autoRvrt - false
    FF - user.js: extensions.funmoods.envrmnt - production
    FF - user.js: extensions.funmoods.isdcmntcmplt - true
    FF - user.js: extensions.funmoods.mntrvrsn - 1.3.0
    .
    - - - - ORPHANS REMOVED - - - -
    .
    Wow6432Node-HKCU-Run-RegistryBooster - c:\program files (x86)\Uniblue\RegistryBooster\launcher.exe
    Wow6432Node-HKCU-Run-WMPNSCFG - c:\program files (x86)\Windows Media Player\WMPNSCFG.exe
    WebBrowser-{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94} - (no file)
    WebBrowser-{D40B90B4-D3B1-4D6B-A5D7-DC041C1B76C0} - (no file)
    HKLM-Run-Skytel - Skytel.exe
    .
    .
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_270_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_270_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
  14. acw31 Newcomer, in training Posts: 24

    this, of course, happened BEFORE I did the combo fix...I was trying to post using 2 computers. sorry for the confusion...

    Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 25-07-2012 01
    Ran by SYSTEM at 2012-08-03 13:54:09 Run:3
    Running from E:\

    ==============================================

    HKEY_LOCAL_MACHINE\System\ControlSet001\Control\Session Manager\SubSystems\\Windows No ZeroAccess entry found.
    C:\Windows\System32\consrv.dll not found.
    bozzubjj service deleted successfully.
    C:\Windows\system32\drivers\bozzubjj.sys not found.
    C:\Windows\Installer\{9adc4941-83d9-0a9c-63c4-038b57a032f6} moved successfully.
    C:\Windows\assembly\GAC_32\Desktop.ini moved successfully.
    C:\Windows\assembly\GAC_64\Desktop.ini moved successfully.
    C:\Windows\System32\services.exe moved successfully.
    C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_2d69d4f782c83d8c\services.exe copied successfully to C:\Windows\System32\services.exe

    ==== End of Fixlog ====
  15. Broni Malware Annihilator Posts: 39,437   +177

    Good :)

    Any current issues?

    ============================

    Download Malwarebytes' Anti-Malware (MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.
    NOTE. If you already have MBAM installed, update it before running the scan.

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform quick scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    Be sure to restart the computer IF MBAM asks you to do so.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    =================================

    Download OTL to your Desktop.
    Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  16. acw31 Newcomer, in training Posts: 24

    everything seems back to normal, if not a little better, to be honest :) Thank you for your help with this - you are a major life saver! :)
  17. Broni Malware Annihilator Posts: 39,437   +177

  18. Broni Malware Annihilator Posts: 39,437   +177

    Still with me?
  19. acw31 Newcomer, in training Posts: 24

    I thought your smiley face meant everything was good - sorry! I've had no trouble since - thank you for all your help! :)
  20. Broni Malware Annihilator Posts: 39,437   +177

    I need you to continue with steps form my reply #15.

    If you pay attention and you've read rules I posted at the beginning of this topic...