Solved Help cleaning after My Tech Gurus session

iFIX Solutions

Posts: 73   +0
I have a family friend that fell victim to My Tech Gurus. She thought she was dealing directly with Microsoft. The info I got from her is a little cryptic but from what I understand she chatted with them online and then allowed them to start a remote session. They installed what ever they install and told her she had all kinds of registry errors and 100% failed system files. I thought I had the system cleaned up by updating, scanning and cleaning with MSE and MalwareBytes. Two days later MSE will not update and the Tech Guru folder is back on the desktop.

I picked the machine up and brought it to my house so I can help clean it up. At this point I do not want to connect the machine to my network. I downloaded the MalwareBytes and DDS to a separate machine and transferred them to the infected machine via thumb drive. Logs are below

TIA,
Matt

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.12.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16521
Rebecca :: DELL-DESKTOP [administrator]

8/14/2013 5:28:03 PM
mbam-log-2013-08-14 (17-28-03).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 423871
Time elapsed: 8 minute(s), 18 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16521
Run by Rebecca at 17:37:47 on 2013-08-14
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.6135.4204 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Common Files\Motive\pcCMService.exe
C:\Program Files\Common Files\Motive\pcCMService.exe
C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\PROGRA~2\Intuit\QUICKB~2\QBDBMgrN.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files (x86)\Dell V520 Series\DKADGmon.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Users\Rebecca\AppData\Roaming\Smilebox\SmileboxTray.exe
C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe
C:\Program Files (x86)\Dell\ErrorApp\dkab1err.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Users\Rebecca\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Yahoo!\Common\YMailAdvisor.exe
C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\PROGRA~2\Intuit\QUICKB~4\QBDBMgrN.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Users\Rebecca\AppData\Local\Intuit\SyncManager\Current\IntuitSyncManager.exe
C:\PROGRA~2\INTUIT\QU4DD5~1\QBDBMgrN.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\PROGRA~2\Intuit\QU2744~1\QBDBMgrN.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/
uURLSearchHooks: YTNavAssistPlugin Class: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\yt.dll
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
mWinlogon: Userinit = userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: MATCHMAKER: {A057A204-BACC-4D26-8E98-70AC85E57E9D} - C:\Program Files (x86)\matchmaker\matchmaker.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
BHO: Avery Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: MATCHMAKER: {A057A204-BACC-4D26-8E98-70AC85E57E9D} - C:\Program Files (x86)\matchmaker\matchmaker.dll
TB: Avery Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\yt.dll
TB: MATCHMAKER: {A057A204-BACC-4D26-8E98-70AC85E57E9D} - C:\Program Files (x86)\matchmaker\matchmaker.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Avery Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Search Protection] C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe
uRun: [YSearchProtection] C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe
uRun: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [SmileboxTray] "C:\Users\Rebecca\AppData\Roaming\Smilebox\SmileboxTray.exe"
uRun: [HP Photosmart 7520 series (NET)] "C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN2CE3B12805VV:NW" -scfn "HP Photosmart 7520 series (NET)" -AutoStart 1
uRun: [DKab1err] "C:\Program Files (x86)\Dell\ErrorApp\DKab1err.exe"
uRun: [DKADGmon] "C:\Program Files (x86)\Dell V520 Series\DKADGmon.exe"
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
mRun: [YSearchProtection] "C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe"
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun: [YMailAdvisor] "C:\Program Files (x86)\Yahoo!\Common\YMailAdvisor.exe"
mRun: [TrueImageMonitor.exe] C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [DKADGmon] "C:\Program Files (x86)\Dell V520 Series\DKADGmon.exe"
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
StartupFolder: C:\Users\Rebecca\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\Users\Rebecca\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Rebecca\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INTUIT~1.LNK - C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~2.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~3.LNK - C:\Program Files (x86)\Intuit\QuickBooks 2013\QBW32.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} - hxxp://static.ak.facebook.com/fbplugin/win32/axfbootloader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/ractrl.cab?lmi=1007
TCP: NameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{0881B151-3ABE-4B6C-84C8-CDCA81D5C94A} : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{5F3B66E5-67E3-40A7-8F62-39EB07D51D5D} : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{5F3B66E5-67E3-40A7-8F62-39EB07D51D5D}\2375942554435343 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{5F3B66E5-67E3-40A7-8F62-39EB07D51D5D}\D636B696E6E65697 : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{5F3B66E5-67E3-40A7-8F62-39EB07D51D5D}\F4E6978744F676 : DHCPNameServer = 192.168.7.254
TCP: Interfaces\{5F3B66E5-67E3-40A7-8F62-39EB07D51D5D}\F4E6978744F676D27657563747 : DHCPNameServer = 192.168.7.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files (x86)\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:\Program Files (x86)\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb6 - {6898B29B-BF49-43cb-A0B1-D0B9496AF491} - C:\Program Files (x86)\Intuit\QuickBooks 2013\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
x64-Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
x64-Run: [Acronis Scheduler2 Service] "C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe"
x64-Run: [DKADGmon] "C:\Program Files (x86)\Dell V520 Series\DKADGmon.exe"
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - <orphaned>
x64-Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - <orphaned>
x64-Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - <orphaned>
x64-Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - <orphaned>
x64-Handler: intu-help-qb6 - {6898B29B-BF49-43cb-A0B1-D0B9496AF491} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-1-5 55280]
R0 tdrpman258;Acronis Try&Decide and Restore Points filter (build 258);C:\Windows\System32\drivers\tdrpm258.sys [2010-2-18 1477728]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-1-5 92160]
R2 afcdpsrv;Acronis Nonstop Backup service;C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [2010-2-18 2480048]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-1-5 203264]
R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2013-6-7 376144]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2013-4-30 16056]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2010-2-10 72216]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-6-18 139616]
R2 pcCMService;pcCMService;C:\Program Files (x86)\Common Files\Motive\pcCMService.exe [2013-6-7 361472]
R2 pcCMService64;pcCMService64;C:\Program Files\Common Files\Motive\pcCMService.exe [2013-6-7 441344]
R2 pcServiceHost;pcServiceHost;C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe [2013-6-7 342528]
R2 QBVSS;QBIDPService;C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2011-6-30 1248256]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-1-5 1692480]
R3 afcdp;afcdp;C:\Windows\System32\drivers\afcdp.sys [2010-2-18 251488]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-7-18 366600]
R3 QuickBooksDB20;QuickBooksDB20;C:\PROGRA~2\Intuit\QUICKB~2\QBDBMgrN.exe -hvQuickBooksDB20 --> C:\PROGRA~2\Intuit\QUICKB~2\QBDBMgrN.exe -hvQuickBooksDB20 [?]
R3 QuickBooksDB21;QuickBooksDB21;C:\PROGRA~2\Intuit\QUICKB~4\QBDBMgrN.exe -hvQuickBooksDB21 --> C:\PROGRA~2\Intuit\QUICKB~4\QBDBMgrN.exe -hvQuickBooksDB21 [?]
R3 QuickBooksDB22;QuickBooksDB22;C:\PROGRA~2\INTUIT\QU4DD5~1\QBDBMgrN.exe -hvQuickBooksDB22 --> C:\PROGRA~2\INTUIT\QU4DD5~1\QBDBMgrN.exe -hvQuickBooksDB22 [?]
R3 QuickBooksDB23;QuickBooksDB23;C:\PROGRA~2\Intuit\QU2744~1\QBDBMgrN.exe -hvQuickBooksDB23 --> C:\PROGRA~2\Intuit\QU2744~1\QBDBMgrN.exe -hvQuickBooksDB23 [?]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-1-5 216064]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-1-5 215040]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SessionLauncher;SessionLauncher;c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe --> c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?]
S3 NWUSBCDFIL64;Novatel Wireless Installation CD;C:\Windows\System32\drivers\NwUsbCdFil64.sys [2009-12-18 25600]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;C:\Windows\System32\drivers\nwusbser2.sys [2009-12-18 213376]
S3 SMSIVZAM5X64;SMSIVZAM5X64 NDIS Protocol Driver;C:\PROGRA~2\VERIZO~1\VZACCE~1\SMSIVZAM5X64.SYS [2009-5-25 43032]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-25 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-5-18 1255736]
.
=============== Created Last 30 ================
.
2013-08-14 22:26:26 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-08-09 21:32:52 941720 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{B3AA7C71-6FF3-4C12-8C7E-5105E7DDBA45}\gapaengine.dll
2013-08-09 21:32:42 9460976 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{9A9354A0-F41E-4119-B923-CAED2B59071A}\mpengine.dll
2013-08-09 21:31:38 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2013-08-09 21:31:32 -------- d-----w- C:\Program Files\Microsoft Security Client
2013-08-09 21:24:34 -------- d-----w- C:\temp
2013-08-09 20:11:41 -------- d-----w- C:\Users\Rebecca\AppData\Roaming\Malwarebytes
2013-08-09 20:11:27 -------- d-----w- C:\ProgramData\Malwarebytes
2013-08-09 20:11:26 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-09 18:18:27 -------- d-----w- C:\Users\Rebecca\AppData\Local\MyTechGurus
2013-08-09 18:18:27 -------- d-----w- C:\ProgramData\MyTechGurus
2013-08-09 17:14:48 -------- d-----w- C:\ProgramData\Babylon
.
==================== Find3M ====================
.
2013-06-19 02:50:08 247216 ----a-w- C:\Windows\System32\drivers\MpFilter.sys
2013-06-19 02:50:08 139616 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys
2013-06-11 21:14:22 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-11 21:14:22 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-10 12:08:10 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-06-08 04:28:38 107368 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll.000.bak
2013-06-08 04:28:38 107368 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll
2013-06-08 04:28:34 35656 ----a-w- C:\Windows\System32\LMIport.dll
2013-06-08 04:28:32 100680 ----a-w- C:\Windows\System32\LMIinit.dll
.
============= FINISH: 17:38:23.03 ===============
 
Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

==================================

redtarget.gif
I still need Attach.txt log from DDS.

redtarget.gif
Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
  • Close all the running programs
  • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • Wait until the Status box shows Scan Finished
  • Click on Delete.
  • Wait until the Status box shows Deleting Finished.
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • RKreport.txt could also be found on your desktop.
  • If more than one log is produced post all logs.
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

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Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

Download Malwarebytes Anti-Rootkit (MBAR) from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 1/21/2010 1:25:45 PM
System Uptime: 8/14/2013 5:16:37 PM (0 hours ago)
.
Motherboard: DELL Inc. | | 0X501H
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz | CPU 1 | 2668/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 456 GiB total, 336.913 GiB free.
D: is CDROM ()
Z: is NetworkDisk (NTFS) - 456 GiB total, 336.913 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Officejet 4500 G510n-z
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer:
Name: Officejet 4500 G510n-z
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service:
.
Class GUID:
Description: Officejet 4500 G510n-z
Device ID: ROOT\MULTIFUNCTION\0002
Manufacturer:
Name: Officejet 4500 G510n-z
PNP Device ID: ROOT\MULTIFUNCTION\0002
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet 4500 G510n-z
Device ID: ROOT\MULTIFUNCTION\0003
Manufacturer: HP
Name: Officejet 4500 G510n-z
PNP Device ID: ROOT\MULTIFUNCTION\0003
Service:
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: DW1525 (802.11n) WLAN PCIe Card
Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_0203168C&REV_01\4&371BEEB6&0&00E5
Manufacturer: Atheros Communications Inc.
Name: DW1525 (802.11n) WLAN PCIe Card
PNP Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_0203168C&REV_01\4&371BEEB6&0&00E5
Service: athr
.
Class GUID:
Description: Officejet 4500 G510n-z
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer:
Name: Officejet 4500 G510n-z
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP650: 6/21/2013 12:00:05 AM - Scheduled Checkpoint
RP651: 7/2/2013 11:47:20 AM - Scheduled Checkpoint
RP652: 7/2/2013 4:28:25 PM - Installed LogMeIn
RP653: 7/9/2013 5:35:47 PM - Scheduled Checkpoint
RP654: 7/18/2013 12:00:01 AM - Scheduled Checkpoint
RP655: 7/25/2013 12:00:05 AM - Scheduled Checkpoint
RP656: 8/2/2013 12:00:01 AM - Scheduled Checkpoint
RP657: 8/9/2013 3:50:03 PM - Restore Operation
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
4500_G510nz_Help
4500G510nz
4500G510nz_Software_Min
64 Bit HP CIO Components Installer
ABBYY FineReader 9.0 Sprint
Acrobat.com
Acronis†True†Image†Home
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.3
Amazon MP3 Downloader 1.0.17
Ask Toolbar
AT&T Portal
ATI Catalyst Control Center
Avanquest update
Avery Toolbar Updater
Avery Wizard 4.0
Bing Bar
BlackBerry Desktop Software 6.0.2
BlackBerry Device Manager 7.0
BlackBerry Device Software Updater
bpd_scan
BufferChm
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help English
CCC Help French
CCC Help German
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Portuguese
CCC Help Spanish
CCC Help Turkish
Cisco Connect
Citrix Online Launcher
D3DX10
Data Transfer Utility 10
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell V520 Series Uninstaller
Destinations
DeviceDiscovery
DirectXInstallService
DocMgr
DocProc
Dropbox
EMC 10 Content
EMCGadgets64
Facebook Plug-In
Fax
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
GoToMeeting 5.7.0.1172
GPBaseService2
HP Customer Participation Program 13.0
HP Document Manager 2.0
HP Imaging Device Functions 13.0
HP Officejet 4500 G510n-z
HP Photo Creations
HP Photosmart 7520 series Basic Device Software
HP Photosmart 7520 series Help
HP Photosmart 7520 series Product Improvement Study
HP Smart Web Printing 4.5
HP Solution Center 13.0
HP Update
HPDiagnosticAlert
HPProductAssistant
HPSSupply
IntelÆ Matrix Storage Manager
Java(TM) 6 Update 14 (64-bit)
Java(TM) 6 Update 17
Junk Mail filter update
LogMeIn
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
Matchmaker.com Toolbar
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Mobile Broadband Generic Drivers
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MyLabel Designer Deluxe
MySoftware Fonts
Network64
OCR Software by I.R.I.S. 13.0
PowerDVD DX
ProductContext
QuickBooks
QuickBooks Enterprise Solutions: Accountant Edition 10.0
QuickBooks Enterprise Solutions: Accountant Edition 12.0
QuickBooks Premier: Accountant Edition 2005
QuickBooks Premier: Accountant Edition 2009
QuickBooks Premier: Accountant Edition 2010
QuickBooks Premier: Accountant Edition 2011
QuickBooks Premier: Accountant Edition 2012
QuickBooks Premier: Accountant Edition 2013
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy CD and DVD Burning
Roxio Express Labeler 3
Roxio File Backup
Roxio Update Manager
Scan
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596666) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
Shop for HP Supplies
Skins
SmartWebPrinting
Smilebox
SolutionCenter
Sonic CinePlayer Decoder Pack
Status
SupportSoft Assisted Service
Toolbox
TrayApp
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687407) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VD64Inst
Verizon Wireless USB760 Firmware Updates
Visual C++ 8.0 Runtime Setup Package (x64)
Visual Studio 2005 Tools for Office Second Edition Runtime
Visual Studio 2008 x64 Redistributables
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258)
VZAccess Manager
WebReg
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Mail Advisor
Yahoo! Search Protection
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
8/9/2013 4:32:00 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/9/2013 4:23:00 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/9/2013 4:19:00 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/9/2013 4:13:37 PM, Error: Service Control Manager [7024] - The Windows Firewall service terminated with service-specific error Access is denied..
8/9/2013 4:11:05 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/9/2013 4:08:21 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
8/9/2013 3:59:54 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:59:44 PM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: 2.0.8001.0 Engine Type: Network Inspection System User: NT AUTHORITY\NETWORK SERVICE Error Code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:59:44 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 11.159.0.0 Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 2.0.8001.0 Error code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:59:26 PM, Error: Service Control Manager [7003] - The Microsoft Network Inspection System service depends the following service: BFE. This service might not be installed.
8/9/2013 3:59:26 PM, Error: Service Control Manager [7001] - The Microsoft Network Inspection service depends on the Microsoft Network Inspection System service which failed to start because of the following error: The dependency service does not exist or has been marked for deletion.
8/9/2013 3:57:42 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/9/2013 3:56:51 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
8/9/2013 3:56:51 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
8/9/2013 3:56:49 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
8/9/2013 3:56:41 PM, Error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Backup Error Code: 0x80070002 Error description: The system cannot find the file specified. Signature version: 0.0.0.0;0.0.0.0 Engine version: 0.0.0.0
8/9/2013 3:56:40 PM, Error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80070002 Error description: The system cannot find the file specified. Signature version: 1.155.513.0;1.155.513.0 Engine version: 1.1.9700.0
8/9/2013 3:46:34 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:46:34 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: Network Inspection System Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:46:34 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Install Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: Network Inspection System Update Type: Full User: Dell-Desktop\Rebecca Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:46:32 PM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: Engine Type: Network Inspection System User: NT AUTHORITY\NETWORK SERVICE Error Code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:46:32 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: Error code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:46:30 PM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: Engine Type: Network Inspection System User: Dell-Desktop\Rebecca Error Code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:46:30 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: Dell-Desktop\Rebecca Current Engine Version: Previous Engine Version: Error code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:45:40 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80240022 Error description: The program can't check for definition updates.
8/9/2013 3:45:40 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80240022 Error description: The program can't check for definition updates.
8/9/2013 3:45:16 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80240022 Error description: The program can't check for definition updates.
8/9/2013 3:45:16 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80240022 Error description: The program can't check for definition updates.
8/9/2013 3:39:48 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk3\DR3.
8/9/2013 3:27:50 PM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: Engine Type: Network Inspection System User: Dell-Desktop\Rebecca Error Code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:27:50 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: Dell-Desktop\Rebecca Current Engine Version: Previous Engine Version: Error code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 3:26:55 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/9/2013 3:25:06 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1900.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/9/2013 3:09:20 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1900.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/9/2013 3:09:14 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1900.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/9/2013 12:47:32 PM, Error: Service Control Manager [7034] - The SoftThinks Agent Service service terminated unexpectedly. It has done this 1 time(s).
8/9/2013 10:48:31 AM, Error: Microsoft Antimalware [2003] - Microsoft Antimalware has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: 2.0.8001.0 Engine Type: Network Inspection System User: NT AUTHORITY\NETWORK SERVICE Error Code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 10:48:31 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 11.159.0.0 Update Source: User Update Stage: Install Source Path: Signature Type: Network Inspection System Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 2.0.8001.0 Error code: 0x8007042c Error description: The dependency service or group failed to start.
8/9/2013 10:48:13 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1464.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/9/2013 10:22:52 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1464.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/9/2013 10:20:38 AM, Error: Service Control Manager [7022] - The Windows Search service hung on starting.
8/9/2013 10:15:16 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk5\DR5.
8/9/2013 10:14:52 AM, Error: Service Control Manager [7022] - The Server service hung on starting.
8/9/2013 10:14:52 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: After starting, the service hung in a start-pending state.
8/8/2013 11:58:24 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1464.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/8/2013 11:58:23 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1464.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/7/2013 11:58:24 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1464.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/7/2013 11:58:22 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1464.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/14/2013 5:27:07 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/14/2013 5:22:39 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
8/14/2013 5:18:46 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
8/14/2013 5:17:07 PM, Error: Service Control Manager [7000] - The SessionLauncher service failed to start due to the following error: The system cannot find the file specified.
8/12/2013 8:22:26 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/12/2013 8:22:05 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/12/2013 7:25:11 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/12/2013 7:25:06 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/12/2013 7:24:46 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/12/2013 4:41:51 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/12/2013 4:41:50 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/11/2013 4:41:51 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/11/2013 4:41:50 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/11/2013 2:13:31 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/11/2013 12:32:00 PM, Error: Service Control Manager [7034] - The QBCFMonitorService service terminated unexpectedly. It has done this 1 time(s).
8/10/2013 4:41:51 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
8/10/2013 4:41:50 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.155.1906.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error code: 0x80070424 Error description: The specified service does not exist as an installed service.
.
==== End Of File ===========================
 
RogueKiller V8.6.5 _x64_ [Aug 5 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Rebecca [Admin rights]
Mode : Remove -- Date : 08/14/2013 19:50:09
| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤
[SUSP PATH] SmileboxTray.exe -- C:\Users\Rebecca\AppData\Roaming\Smilebox\SmileboxTray.exe [7] -> KILLED [TermProc]
[SUSP PATH] IntuitSyncManager.exe -- C:\Users\Rebecca\AppData\Local\Intuit\SyncManager\Current\IntuitSyncManager.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 15 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : SmileboxTray ("C:\Users\Rebecca\AppData\Roaming\Smilebox\SmileboxTray.exe" [7]) -> DELETED
[RUN][SUSP PATH] HKUS\S-1-5-21-776291065-2574961394-528774487-1001\[...]\Run : SmileboxTray ("C:\Users\Rebecca\AppData\Roaming\Smilebox\SmileboxTray.exe" [7]) -> [0x2] The system cannot find the file specified.
[HJ POL] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ POL] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-776291065-2574961394-528774487-1001\$fd5773d4ad66e02541cab61d7b92a8c4\n. [x]) -> REPLACED (C:\Windows\system32\shell32.dll)
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$fd5773d4ad66e02541cab61d7b92a8c4\n. [x]) -> REPLACED (C:\Windows\system32\wbem\fastprox.dll)
[HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$fd5773d4ad66e02541cab61d7b92a8c4\n. [x]) -> REPLACED (C:\Windows\system32\wbem\fastprox.dll)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000AAKS-75V0A0 +++++
--- User ---
[MBR] b87535590eae3e8c3477abc4257ed2bb
[BSP] 03e305809de40ceaf54bfec6cdaeba67 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 10366 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 21311488 | Size: 466533 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_08142013_195009.txt >>
RKreport[0]_S_08142013_194814.txt
 
RogueKiller V8.6.5 _x64_ [Aug 5 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Rebecca [Admin rights]
Mode : Scan -- Date : 08/14/2013 19:48:14
| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤
[SUSP PATH] SmileboxTray.exe -- C:\Users\Rebecca\AppData\Roaming\Smilebox\SmileboxTray.exe [7] -> KILLED [TermProc]
[SUSP PATH] IntuitSyncManager.exe -- C:\Users\Rebecca\AppData\Local\Intuit\SyncManager\Current\IntuitSyncManager.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 15 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : SmileboxTray ("C:\Users\Rebecca\AppData\Roaming\Smilebox\SmileboxTray.exe" [7]) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-776291065-2574961394-528774487-1001\[...]\Run : SmileboxTray ("C:\Users\Rebecca\AppData\Roaming\Smilebox\SmileboxTray.exe" [7]) -> FOUND
[HJ POL] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJ POL] HKLM\[...]\System : EnableLUA (0) -> FOUND
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : EnableLUA (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-776291065-2574961394-528774487-1001\$fd5773d4ad66e02541cab61d7b92a8c4\n. [x]) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$fd5773d4ad66e02541cab61d7b92a8c4\n. [x]) -> FOUND
[HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$fd5773d4ad66e02541cab61d7b92a8c4\n. [x]) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000AAKS-75V0A0 +++++
--- User ---
[MBR] b87535590eae3e8c3477abc4257ed2bb
[BSP] 03e305809de40ceaf54bfec6cdaeba67 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 10366 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 21311488 | Size: 466533 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_08142013_194814.txt >>
 
Sorry for the double post earlier. :p Here is the last of the logs you requested.

Malwarebytes Anti-Rootkit BETA 1.06.1.1005
www.malwarebytes.org

Database version: v2013.08.14.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16521
Rebecca :: DELL-DESKTOP [administrator]

8/14/2013 8:03:05 PM
mbar-log-2013-08-14 (20-03-05).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 472072
Time elapsed: 41 minute(s), 58 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} (Hijack.Trojan.Siredef.C) -> Delete on reboot.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 6
c:\$Recycle.Bin\S-1-5-18\$fd5773d4ad66e02541cab61d7b92a8c4\U (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-776291065-2574961394-528774487-1001\$fd5773d4ad66e02541cab61d7b92a8c4\U (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-18\$fd5773d4ad66e02541cab61d7b92a8c4\L (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-776291065-2574961394-528774487-1001\$fd5773d4ad66e02541cab61d7b92a8c4\L (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-18\$fd5773d4ad66e02541cab61d7b92a8c4 (Trojan.Siredef.C) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-776291065-2574961394-528774487-1001\$fd5773d4ad66e02541cab61d7b92a8c4 (Trojan.Siredef.C) -> Delete on reboot.

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

Malwarebytes Anti-Rootkit BETA 1.06.1.1005
www.malwarebytes.org

Database version: v2013.08.15.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16521
Rebecca :: DELL-DESKTOP [administrator]

8/14/2013 9:05:46 PM
mbar-log-2013-08-14 (21-05-46).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 472133
Time elapsed: 45 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16521

Java version: 1.6.0_17

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.660000 GHz
Memory total: 6433001472, free: 4325593088

Downloaded database version: v2013.08.14.08
Initializing...
------------ Kernel report ------------
08/14/2013 20:03:00
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\vmbus.sys
\SystemRoot\system32\drivers\winhv.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\DRIVERS\jraid.sys
\SystemRoot\system32\DRIVERS\SCSIPORT.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\timntr.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\tdrpm258.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\system32\DRIVERS\snapman.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\drivers\1394ohci.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\lmimirr.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\System32\Drivers\RootMdm.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\RimSerial_AMD64.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\circlass.sys
\SystemRoot\system32\DRIVERS\NWADIenum.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\RtsUStor.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\system32\drivers\usbcir.sys
\SystemRoot\system32\DRIVERS\hidir.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\afcdp.sys
\??\C:\Program Files (x86)\LogMeIn\x64\RaInfo.sys
\??\C:\Windows\system32\drivers\LMIRfsDriver.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\kernel32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\setupapi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\gdi32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\nsi.dll
\Windows\System32\usp10.dll
\Windows\System32\msvcrt.dll
\Windows\System32\Wldap32.dll
\Windows\System32\psapi.dll
\Windows\System32\user32.dll
\Windows\System32\shell32.dll
\Windows\System32\lpk.dll
\Windows\System32\advapi32.dll
\Windows\System32\sechost.dll
\Windows\System32\ole32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\wininet.dll
\Windows\System32\normaliz.dll
\Windows\System32\difxapi.dll
\Windows\System32\imagehlp.dll
\Windows\System32\ws2_32.dll
\Windows\System32\iertutil.dll
\Windows\System32\imm32.dll
\Windows\System32\msctf.dll
\Windows\System32\shlwapi.dll
\Windows\System32\urlmon.dll
\Windows\System32\comctl32.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\msasn1.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR4
Upper Device Object: 0xfffffa80087aa060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\000000af\
Lower Device Object: 0xfffffa800610e600
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80065b3790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa800637e050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80065b3790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80064e1d80, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa80064dc980, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa80064dcb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80065b3560, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa80065b3790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800637e050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\snapman\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C73027D1

Partition information:

Partition 0 type is Other (0xde)
Partition is NOT ACTIVE.
Partition starts at LBA: 63 Numsec = 80262

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 81920 Numsec = 21229568
Partition file system is NTFS
Partition is bootable

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 21311488 Numsec = 955459584

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-976753168-976773168)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa80087aa060, DeviceName: \Device\Harddisk1\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005867910, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa80084dd4d0, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa800669a040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005865700, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa80087aa060, DeviceName: \Device\Harddisk1\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800610e600, DeviceName: \Device\000000af\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\snapman\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 0

Partition information:

Partition 0 type is Other (0xb)
Partition is NOT ACTIVE.
Partition starts at LBA: 63 Numsec = 3915702

Partition 1 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 2004877312 bytes
Sector size: 512 bytes

Done!
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} --> [Hijack.Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$fd5773d4ad66e02541cab61d7b92a8c4\U --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-776291065-2574961394-528774487-1001\$fd5773d4ad66e02541cab61d7b92a8c4\U --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$fd5773d4ad66e02541cab61d7b92a8c4\L --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-776291065-2574961394-528774487-1001\$fd5773d4ad66e02541cab61d7b92a8c4\L --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$fd5773d4ad66e02541cab61d7b92a8c4 --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-776291065-2574961394-528774487-1001\$fd5773d4ad66e02541cab61d7b92a8c4 --> [Trojan.Siredef.C]
Scan finished
Creating System Restore point...
Cleaning up...
Executing an action fixdamage.exe...
Success!
Queuing an action fixdamage.exe
Removal successful. No system shutdown is required.
=======================================


Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_81920_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16521

Java version: 1.6.0_17

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.660000 GHz
Memory total: 6433001472, free: 4454559744

Downloaded database version: v2013.08.15.01
Initializing...
------------ Kernel report ------------
08/14/2013 21:05:38
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\vmbus.sys
\SystemRoot\system32\drivers\winhv.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\DRIVERS\jraid.sys
\SystemRoot\system32\DRIVERS\SCSIPORT.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\timntr.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\tdrpm258.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\system32\DRIVERS\snapman.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\drivers\1394ohci.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\lmimirr.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\System32\Drivers\RootMdm.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\RimSerial_AMD64.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\circlass.sys
\SystemRoot\system32\DRIVERS\NWADIenum.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\System32\Drivers\RtsUStor.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\usbcir.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\hidir.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\afcdp.sys
\??\C:\Program Files (x86)\LogMeIn\x64\RaInfo.sys
\??\C:\Windows\system32\drivers\LMIRfsDriver.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\drivers\spsys.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\kernel32.dll
\Windows\System32\usp10.dll
\Windows\System32\comdlg32.dll
\Windows\System32\urlmon.dll
\Windows\System32\iertutil.dll
\Windows\System32\nsi.dll
\Windows\System32\Wldap32.dll
\Windows\System32\advapi32.dll
\Windows\System32\shell32.dll
\Windows\System32\sechost.dll
\Windows\System32\setupapi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\lpk.dll
\Windows\System32\clbcatq.dll
\Windows\System32\wininet.dll
\Windows\System32\user32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\gdi32.dll
\Windows\System32\msctf.dll
\Windows\System32\ole32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\shlwapi.dll
\Windows\System32\imm32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\psapi.dll
\Windows\System32\difxapi.dll
\Windows\System32\normaliz.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\msasn1.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa800836b790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008c\
Lower Device Object: 0xfffffa80080ceb60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80065c2790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8006350050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80065c2790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80064e8e30, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa80064e2980, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa80064e2b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80065c2110, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa80065c2790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006350050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\snapman\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C73027D1

Partition information:

Partition 0 type is Other (0xde)
Partition is NOT ACTIVE.
Partition starts at LBA: 63 Numsec = 80262

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 81920 Numsec = 21229568
Partition file system is NTFS
Partition is bootable

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 21311488 Numsec = 955459584

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-976753168-976773168)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa800836b790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80080df940, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa80080c3c20, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa80080c5b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80080c3e30, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa800836b790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80080ceb60, DeviceName: \Device\0000008c\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\snapman\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 0

Partition information:

Partition 0 type is Other (0xb)
Partition is NOT ACTIVE.
Partition starts at LBA: 63 Numsec = 3915702

Partition 1 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 2004877312 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================


Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_81920_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_r.mbam...
Removal finished

I am about to crash for tonight. Will return tomorrow for further instruction.

Thanks!!!
 
Good job :)

redtarget.gif
Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

redtarget.gif
Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    If the connection is not there use restore point you created prior to running Combofix.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
 
I'm Back! :)


ComboFix 13-08-15.02 - Rebecca 08/15/2013 17:07:03.1.8 - x64
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.6135.4201 [GMT -5:00]
Running from: c:\users\Rebecca\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\data
c:\data\h0c1i@i126be10b^d4j_o\us_sres.data
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\10100AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\10648AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\11028AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\11160AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\11212AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\12236AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\13084AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\1960AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\1964AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\2376AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\3020AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\3032AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\3344AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\3768AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\4048AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\4056AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\4264AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\4536AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\4908AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\5356AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\5844AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\6412AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\6628AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\672AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\6836AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\6880AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\6896AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7248AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7328AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7360AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7384AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7432AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7444AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7468AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7480AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7572AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7700AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7708AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7728AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7760AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7824AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7952AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\7980AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\8088AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\8212AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\8336AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\8416AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\8532AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\8616AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\8636AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\8716AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\8904AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\9196AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\948AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\9640AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\9948AccountantCenter.html
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\ac.css
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\ac.js
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\close_pop.png
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\jq.css
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\jquery.corner.js
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\jquery.min.js
c:\users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\qbw.css
c:\users\Rebecca\g2mdlhlpx.exe
c:\windows\SysWow64\Cache
c:\windows\SysWow64\Cache\272512937d9e61a4.fb
c:\windows\SysWow64\Cache\287204568329e189.fb
c:\windows\SysWow64\Cache\28bc8f716fd76a47.fb
c:\windows\SysWow64\Cache\2c53092c95605355.fb
c:\windows\SysWow64\Cache\32c84fe32bb74d60.fb
c:\windows\SysWow64\Cache\3917078cb68ec657.fb
c:\windows\SysWow64\Cache\3dad6082d8a5e625.fb
c:\windows\SysWow64\Cache\590ba23ce359fd0c.fb
c:\windows\SysWow64\Cache\610289e025a3ee9a.fb
c:\windows\SysWow64\Cache\651c5d3cdbfb8bd1.fb
c:\windows\SysWow64\Cache\6c59ac5e7e7a3ad0.fb
c:\windows\SysWow64\Cache\6d03dad1035885d3.fb
c:\windows\SysWow64\Cache\85223aea0afee3fd.fb
c:\windows\SysWow64\Cache\923e8256e4129b69.fb
c:\windows\SysWow64\Cache\a2cf322f5eaa5491.fb
c:\windows\SysWow64\Cache\a8556537add6dfc5.fb
c:\windows\SysWow64\Cache\ad10a52aff5e038d.fb
c:\windows\SysWow64\Cache\c1fa887b03019701.fb
c:\windows\SysWow64\Cache\c4d28dca2e7648be.fb
c:\windows\SysWow64\Cache\d201ef9910cd39de.fb
c:\windows\SysWow64\Cache\d2e94710a5708128.fb
c:\windows\SysWow64\Cache\d79b9dfe81484ec4.fb
c:\windows\SysWow64\Cache\e0de16f883bea794.fb
c:\windows\SysWow64\Cache\f998975c9cc711ee.fb
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_pcCMService
.
.
((((((((((((((((((((((((( Files Created from 2013-07-15 to 2013-08-15 )))))))))))))))))))))))))))))))
.
.
2013-08-15 22:12 . 2013-08-15 22:12--------d-----w-c:\users\QBDataServiceUser23\AppData\Local\temp
2013-08-15 22:12 . 2013-08-15 22:12--------d-----w-c:\users\QBDataServiceUser22\AppData\Local\temp
2013-08-15 22:12 . 2013-08-15 22:12--------d-----w-c:\users\QBDataServiceUser21\AppData\Local\temp
2013-08-15 22:12 . 2013-08-15 22:12--------d-----w-c:\users\QBDataServiceUser20\AppData\Local\temp
2013-08-15 22:12 . 2013-08-15 22:12--------d-----w-c:\users\QBDataServiceUser19\AppData\Local\temp
2013-08-15 22:12 . 2013-08-15 22:12--------d-----w-c:\users\LogMeInRemoteUser\AppData\Local\temp
2013-08-14 22:26 . 2013-04-04 19:5025928----a-w-c:\windows\system32\drivers\mbam.sys
2013-08-09 21:32 . 2013-07-16 10:02941720----a-w-c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{B3AA7C71-6FF3-4C12-8C7E-5105E7DDBA45}\gapaengine.dllERROR(0x00000005)
2013-08-09 21:32 . 2013-07-15 08:349460976------w-c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{9A9354A0-F41E-4119-B923-CAED2B59071A}\mpengine.dllERROR(0x00000005)
2013-08-09 21:31 . 2013-08-09 21:31--------d-----w-c:\program files (x86)\Microsoft Security Client
2013-08-09 21:31 . 2013-08-09 21:31--------d-----w-c:\program files\Microsoft Security Client
2013-08-09 21:24 . 2013-08-14 22:23--------d-----w-C:\temp
2013-08-09 20:11 . 2013-08-09 20:11--------d-----w-c:\users\Rebecca\AppData\Roaming\Malwarebytes
2013-08-09 20:11 . 2013-08-14 22:26--------d-----w-c:\program files (x86)\Malwarebytes' Anti-Malware
2013-08-09 18:18 . 2013-08-09 20:54--------d-----w-c:\users\Rebecca\AppData\Local\MyTechGurus
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-19 02:50 . 2013-06-19 02:50247216----a-w-c:\windows\system32\drivers\MpFilter.sys
2013-06-19 02:50 . 2013-06-19 02:50139616----a-w-c:\windows\system32\drivers\NisDrvWFP.sys
2013-06-11 21:14 . 2012-04-07 16:29692104----a-w-c:\windows\SysWow64\FlashPlayerApp.exe
2013-06-11 21:14 . 2011-05-13 14:5471048----a-w-c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-10 12:08 . 2010-11-20 01:16278800------w-c:\windows\system32\MpSigStub.exe
2013-06-08 04:28 . 2010-02-10 22:38107368----a-w-c:\windows\system32\LMIRfsClientNP.dll.000.bak
2013-06-08 04:28 . 2010-02-10 22:38107368----a-w-c:\windows\system32\LMIRfsClientNP.dll
2013-06-08 04:28 . 2010-02-10 22:3835656----a-w-c:\windows\system32\LMIport.dll
2013-06-08 04:28 . 2010-02-10 22:38100680----a-w-c:\windows\system32\LMIinit.dll
2013-06-05 13:34 . 2010-06-24 17:3322240----a-w-c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\ppcrlconfig600.dllERROR(0x00000005)
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}"= "c:\program files (x86)\Yahoo!\Companion\Installs\cpn3\yt.dll" [2012-06-11 1524056]
.
[HKEY_CLASSES_ROOT\clsid\{81017ea9-9aa8-4a6a-9734-7af40e7d593f}]
[HKEY_CLASSES_ROOT\yt.YTNavAssistPlugin.1]
[HKEY_CLASSES_ROOT\TypeLib\{003028C2-EA1C-4676-A316-B5CB50917002}]
[HKEY_CLASSES_ROOT\yt.YTNavAssistPlugin]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{A057A204-BACC-4D26-8E98-70AC85E57E9D}]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2013-01-24 19:181521800----a-w-c:\program files (x86)\Ask.com\GenericAskToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files (x86)\Ask.com\GenericAskToolbar.dll" [2013-01-24 1521800]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36130736----a-w-c:\users\Rebecca\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36130736----a-w-c:\users\Rebecca\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36130736----a-w-c:\users\Rebecca\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36130736----a-w-c:\users\Rebecca\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Search Protection"="c:\program files (x86)\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-03 111856]
"YSearchProtection"="c:\program files (x86)\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-03 111856]
"ISUSPM"="c:\program files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2008-10-24 206112]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-03-13 39408]
"HP Photosmart 7520 series (NET)"="c:\program files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe" [2012-10-17 2573416]
"DKab1err"="c:\program files (x86)\Dell\ErrorApp\DKab1err.exe" [2012-11-08 644456]
"DKADGmon"="c:\program files (x86)\Dell V520 Series\DKADGmon.exe" [2012-11-08 951656]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-06-15 98304]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600]
"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"SunJavaUpdateSched"="c:\program files (x86)\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"YSearchProtection"="c:\program files (x86)\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-03 111856]
"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2013-05-23 2786104]
"YMailAdvisor"="c:\program files (x86)\Yahoo!\Common\YMailAdvisor.exe" [2009-05-08 174424]
"TrueImageMonitor.exe"="c:\program files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe" [2009-11-12 5106904]
"RIMBBLaunchAgent.exe"="c:\program files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-11-02 90448]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-27 30040]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-12-19 41208]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-02 946352]
"DKADGmon"="c:\program files (x86)\Dell V520 Series\DKADGmon.exe" [2012-11-08 951656]
"ApnUpdater"="c:\program files (x86)\Ask.com\Updater\Updater.exe" [2013-01-24 1646216]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-10-10 559616]
.
c:\users\Admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\users\Rebecca\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
Dropbox.lnk - c:\users\Rebecca\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2013-5-24 27776968]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]
Intuit Data Protect.lnk - c:\program files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe /Startup [2013-5-23 6258488]
QuickBooks Update Agent.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2013-6-19 1182536]
QuickBooks Web Connector.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe -keephidden [2012-3-28 2938736]
QuickBooks_Standard_21.lnk - c:\program files (x86)\Intuit\QuickBooks 2013\QBW32.EXE -silent [2013-6-19 1185096]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2009-9-21 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]
R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 NWUSBCDFIL64;Novatel Wireless Installation CD;c:\windows\system32\DRIVERS\NwUsbCdFil64.sys;c:\windows\SYSNATIVE\DRIVERS\NwUsbCdFil64.sys [x]
R3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\DRIVERS\nwusbser2.sys;c:\windows\SYSNATIVE\DRIVERS\nwusbser2.sys [x]
R3 SMSIVZAM5X64;SMSIVZAM5X64 NDIS Protocol Driver;c:\progra~2\VERIZO~1\VZACCE~1\SMSIVZAM5X64.SYS;c:\progra~2\VERIZO~1\VZACCE~1\SMSIVZAM5X64.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S0 tdrpman258;Acronis Try&Decide and Restore Points filter (build 258);c:\windows\system32\DRIVERS\tdrpm258.sys;c:\windows\SYSNATIVE\DRIVERS\tdrpm258.sys [x]
S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
S2 afcdpsrv;Acronis Nonstop Backup service;c:\program files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe;c:\program files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 LMIGuardianSvc;LMIGuardianSvc;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [x]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\LogMeIn\x64\RaInfo.sys;c:\program files (x86)\LogMeIn\x64\RaInfo.sys [x]
S2 pcCMService64;pcCMService64;c:\program files\Common Files\Motive\pcCMService.exe;c:\program files\Common Files\Motive\pcCMService.exe [x]
S2 pcServiceHost;pcServiceHost;c:\program files (x86)\Common Files\Motive\pcServiceHost.exe;c:\program files (x86)\Common Files\Motive\pcServiceHost.exe [x]
S2 QBVSS;QBIDPService;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [x]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [x]
S3 afcdp;afcdp;c:\windows\system32\DRIVERS\afcdp.sys;c:\windows\SYSNATIVE\DRIVERS\afcdp.sys [x]
S3 QuickBooksDB20;QuickBooksDB20;c:\progra~2\Intuit\QUICKB~2\QBDBMgrN.exe;c:\progra~2\Intuit\QUICKB~2\QBDBMgrN.exe [x]
S3 QuickBooksDB21;QuickBooksDB21;c:\progra~2\Intuit\QUICKB~4\QBDBMgrN.exe;c:\progra~2\Intuit\QUICKB~4\QBDBMgrN.exe [x]
S3 QuickBooksDB22;QuickBooksDB22;c:\progra~2\INTUIT\QU4DD5~1\QBDBMgrN.exe;c:\progra~2\INTUIT\QU4DD5~1\QBDBMgrN.exe [x]
S3 QuickBooksDB23;QuickBooksDB23;c:\progra~2\Intuit\QU2744~1\QBDBMgrN.exe;c:\progra~2\Intuit\QU2744~1\QBDBMgrN.exe [x]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmtREG_MULTI_SZ hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-08-10 02:481173456----a-w-c:\program files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-15 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-07 21:14]
.
2013-08-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-03-13 18:13]
.
2013-08-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-03-13 18:13]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36164016----a-w-c:\users\Rebecca\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36164016----a-w-c:\users\Rebecca\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36164016----a-w-c:\users\Rebecca\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36164016----a-w-c:\users\Rebecca\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-05-23 7833120]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]
"LogMeIn GUI"="c:\program files (x86)\LogMeIn\x64\LogMeInSystray.exe" [2013-04-30 57928]
"Acronis Scheduler2 Service"="c:\program files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe" [2009-11-12 361632]
"DKADGmon"="c:\program files (x86)\Dell V520 Series\DKADGmon.exe" [2012-11-08 951656]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-07-19 1356240]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://my.yahoo.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
Handler: intu-help-qb6 - {6898B29B-BF49-43cb-A0B1-D0B9496AF491} - c:\program files (x86)\Intuit\QuickBooks 2013\HelpAsyncPluggableProtocol.dll
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
Wow6432Node-HKLM-Run-ROC_roc_dec12 - c:\program files (x86)\AVG Secure Search\ROC_roc_dec12.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
SafeBoot-mcmscsvc
SafeBoot-MCODS
Toolbar-Locked - (no file)
WebBrowser-{A057A204-BACC-4D26-8E98-70AC85E57E9D} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-Skytel - c:\program files\Realtek\Audio\HDA\Skytel.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]
@Denied: (A) (Everyone)
"Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]
"Key"="ActionsPane"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
c:\program files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
c:\program files (x86)\Dell Support Center\bin\sprtsvc.exe
.
**************************************************************************
.
Completion time: 2013-08-15 17:20:14 - machine was rebooted
ComboFix-quarantined-files.txt 2013-08-15 22:20
.
Pre-Run: 363,280,334,848 bytes free
Post-Run: 364,807,090,176 bytes free
.
- - End Of File - - 0581CE6E256129E01DC96159C725061E
CDB4DE4BBD714F152979DA2DCBEF57EB
 
Looks good.

redtarget.gif
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Clean.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

redtarget.gif
Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

redtarget.gif
Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
You must have an older version.
Click "Uninstall" and then download the newest version from my link.
 
# AdwCleaner v2.306 - Logfile created 08/15/2013 at 18:26:46
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (64 bits)
# User : Rebecca - DELL-DESKTOP
# Boot Mode : Normal
# Running from : C:\Users\Rebecca\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Users\Rebecca\AppData\Roaming\Mozilla\Firefox\Profiles\5u9m75bb.default\searchplugins\Babylon.xml
Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\Users\Rebecca\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Rebecca\AppData\LocalLow\AVG Security Toolbar
Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\Software\Classes\Installer\Features\90C64EA18BA25EE488BF80DCF07F2FFD
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\90C64EA18BA25EE488BF80DCF07F2FFD
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1AE46C09-2AB8-4EE5-88FB-08CD0FF7F2DF}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16521

[OK] Registry is clean.

-\\ Mozilla Firefox v [Unable to get version]

File : C:\Users\Rebecca\AppData\Roaming\Mozilla\Firefox\Profiles\5u9m75bb.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v28.0.1500.95

File : C:\Users\Rebecca\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [6443 octets] - [15/08/2013 18:26:46]

########## EOF - C:\AdwCleaner[S1].txt - [6503 octets] ##########
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.4.6 (08.15.2013:1)
OS: Windows 7 Professional x64
Ran by Rebecca on Thu 08/15/2013 at 18:31:10.74
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{4E7BD74F-2B8D-469E-DFF1-FC69A094BE7D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-8E98-70AC85E57E9D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-8E98-70AC85E57E9E}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-8E98-70AC85E57E9F}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{4E7BD74F-2B8D-469E-DFF1-FC69A094BE7D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{A057A204-BACC-4D26-8E98-70AC85E57E9D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{A057A204-BACC-4D26-8E98-70AC85E57E9E}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{A057A204-BACC-4D26-8E98-70AC85E57E9F}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A057A204-BACC-4D26-8E98-70AC85E57E9D}



~~~ Files



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Rebecca\appdata\local\{1A161221-47F5-44A6-9A35-2BFC1E555D44}
Successfully deleted: [Empty Folder] C:\Users\Rebecca\appdata\local\{4BD3A280-01A9-409C-B1A0-2DEE3A4B27D4}
Successfully deleted: [Empty Folder] C:\Users\Rebecca\appdata\local\{5BD74C56-9E38-49D0-844D-B7A0E76029BF}
Successfully deleted: [Empty Folder] C:\Users\Rebecca\appdata\local\{76801C40-051E-4F22-BFF0-BF0448437553}
Successfully deleted: [Empty Folder] C:\Users\Rebecca\appdata\local\{98840591-CDF6-4ED7-AB24-70685CDDB8CE}
Successfully deleted: [Empty Folder] C:\Users\Rebecca\appdata\local\{A512CD30-7405-4EC1-8DFA-A7C21BC5C207}
Successfully deleted: [Empty Folder] C:\Users\Rebecca\appdata\local\{A6AE5876-AA23-46DC-8FF9-58F80CF82F02}



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 08/15/2013 at 18:34:59.91
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
OTL logfile created on: 8/15/2013 6:42:56 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Rebecca\Desktop
64bit- Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16521)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.99 Gb Total Physical Memory | 3.89 Gb Available Physical Memory | 64.87% Memory free
11.98 Gb Paging File | 9.21 Gb Available in Paging File | 76.89% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 455.60 Gb Total Space | 339.81 Gb Free Space | 74.58% Space Free | Partition Type: NTFS
Drive E: | 1.86 Gb Total Space | 1.63 Gb Free Space | 87.38% Space Free | Partition Type: FAT32

Computer Name: DELL-DESKTOP | User Name: Rebecca | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/08/15 17:47:16 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Rebecca\Desktop\OTL.exe
PRC - [2013/08/09 15:59:54 | 002,807,608 | ---- | M] (Intuit Inc. All rights reserved.) -- C:\Users\Rebecca\AppData\Local\Intuit\SyncManager\Current\IntuitSyncManager.exe
PRC - [2013/06/19 14:46:00 | 001,182,536 | ---- | M] (Intuit Inc.) -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2013/06/19 13:08:36 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2013/05/24 19:47:30 | 027,776,968 | ---- | M] (Dropbox, Inc.) -- C:\Users\Rebecca\AppData\Roaming\Dropbox\bin\Dropbox.exe
PRC - [2013/04/01 23:28:28 | 000,342,528 | ---- | M] (Alcatel-Lucent) -- C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe
PRC - [2012/11/07 22:54:39 | 000,644,456 | ---- | M] () -- C:\Program Files (x86)\Dell\ErrorApp\dkab1err.exe
PRC - [2012/11/07 22:54:06 | 000,951,656 | ---- | M] () -- C:\Program Files (x86)\Dell V520 Series\DKADGmon.exe
PRC - [2012/10/17 05:02:58 | 000,679,936 | ---- | M] (Intuit, Inc.) -- C:\Program Files (x86)\Intuit\QuickBooks 2013\QBDBMgrN.exe
PRC - [2012/06/11 17:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE
PRC - [2012/06/11 17:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE
PRC - [2012/03/28 15:48:30 | 002,938,736 | ---- | M] (Intuit) -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe
PRC - [2011/11/02 02:00:44 | 000,090,448 | ---- | M] (Research In Motion Limited) -- C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
PRC - [2011/09/06 12:29:20 | 004,259,648 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
PRC - [2011/08/19 22:30:02 | 000,679,936 | ---- | M] (Intuit, Inc.) -- C:\Program Files (x86)\Intuit\QuickBooks 2012\QBDBMgrN.exe
PRC - [2011/08/18 10:05:54 | 002,751,808 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
PRC - [2011/08/18 10:05:46 | 001,692,480 | ---- | M] (SoftThinks SAS) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2011/08/01 12:56:48 | 000,460,096 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
PRC - [2011/06/30 13:25:52 | 001,248,256 | ---- | M] (Intuit Inc.) -- C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
PRC - [2010/04/28 00:36:44 | 000,679,936 | ---- | M] (Intuit, Inc.) -- C:\Program Files (x86)\Intuit\QuickBooks 2011\QBDBMgrN.exe
PRC - [2010/02/18 17:55:15 | 002,480,048 | ---- | M] (Acronis) -- C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe
PRC - [2009/11/13 17:15:00 | 001,807,600 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/11/12 04:49:16 | 000,361,632 | ---- | M] (Acronis) -- C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe
PRC - [2009/11/12 04:48:30 | 005,106,904 | ---- | M] (Acronis) -- C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
PRC - [2009/08/18 03:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) -- C:\Program Files (x86)\Intuit\QuickBooks 2010\QBDBMgrN.exe
PRC - [2009/06/24 21:19:50 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/06/09 11:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/06/04 20:03:32 | 000,186,904 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2009/06/04 20:03:06 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/05/14 18:07:14 | 000,759,048 | ---- | M] (ABBYY) -- C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
PRC - [2009/05/08 05:53:34 | 000,174,424 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\Common\YMailAdvisor.exe
PRC - [2008/11/09 15:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe


========== Modules (No Company Name) ==========

MOD - [2013/03/13 15:48:52 | 024,978,944 | ---- | M] () -- C:\Users\Rebecca\AppData\Roaming\Dropbox\bin\libcef.dll
MOD - [2012/11/13 18:32:50 | 003,558,400 | ---- | M] () -- C:\Users\Rebecca\AppData\Roaming\Dropbox\bin\wxmsw28uh_vc.dll
MOD - [2012/11/07 22:54:39 | 000,644,456 | ---- | M] () -- C:\Program Files (x86)\Dell\ErrorApp\dkab1err.exe
MOD - [2012/11/07 22:54:06 | 000,951,656 | ---- | M] () -- C:\Program Files (x86)\Dell V520 Series\DKADGmon.exe
MOD - [2012/08/22 06:05:46 | 001,490,944 | ---- | M] () -- C:\Program Files (x86)\Dell V520 Series\DKabdrs.dll
MOD - [2012/08/07 07:37:29 | 000,217,088 | ---- | M] () -- C:\Program Files (x86)\Dell\ErrorApp\dkab1err.dll
MOD - [2012/06/13 03:36:24 | 001,840,640 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\761fd1afc17f11bf6d49c3a7d16465ca\System.Web.Services.ni.dll
MOD - [2012/06/13 03:36:13 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\7b7fbe651c6e72f12099a298654c9594\System.Windows.Forms.ni.dll
MOD - [2012/06/13 03:14:13 | 013,198,336 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\3971e166cf827b6726e142f344061dc9\System.Windows.Forms.ni.dll
MOD - [2012/06/13 03:14:05 | 001,666,048 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\8c40f40ef36622109793788049fbe9ab\System.Drawing.ni.dll
MOD - [2012/06/13 03:02:07 | 014,340,608 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\e717a230496832656b05b515eb9f3bc5\PresentationFramework.ni.dll
MOD - [2012/06/13 03:01:39 | 001,591,808 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\6bb439b3f87736d3248ae27d43e2c0d6\System.Drawing.ni.dll
MOD - [2012/06/13 03:01:26 | 012,237,824 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\14a87218ea49639f38097e278b98a3da\PresentationCore.ni.dll
MOD - [2012/05/11 03:47:11 | 002,297,856 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\dfd33f59a5803a3c73cf408362e6e0b7\System.Core.ni.dll
MOD - [2012/05/11 03:47:02 | 001,051,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\9b2f17fb61b7197f2a04108f5d1a1cc6\System.Management.ni.dll
MOD - [2012/05/11 03:40:01 | 000,368,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\8e56489276063ededde74e597a121df3\PresentationFramework.Aero.ni.dll
MOD - [2012/05/11 03:39:11 | 003,347,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\46fce56db7685a586d3eeb7c373e3c1c\WindowsBase.ni.dll
MOD - [2012/05/11 03:39:07 | 005,452,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\ba3d70b651454c7d49b407b93663bfed\System.Xml.ni.dll
MOD - [2012/05/11 03:39:04 | 007,967,232 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\ce9ff6baf9053ed2ed673d948179195c\System.ni.dll
MOD - [2012/05/11 03:39:04 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\cfa9c506bfb9254c89dace7b83bc9f9d\System.Configuration.ni.dll
MOD - [2012/05/11 03:38:55 | 011,492,864 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\acfc1391e45fedd2a359778ea57d914c\mscorlib.ni.dll
MOD - [2012/05/11 03:22:48 | 001,072,640 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.IdentityModel\bd28f26b18b8ffeee1a0fbaa98f5810e\System.IdentityModel.ni.dll
MOD - [2012/05/11 03:22:47 | 018,058,752 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceModel\cfece6f67593b4d8bb58d23b7fdcc470\System.ServiceModel.ni.dll
MOD - [2012/05/11 03:21:26 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runtime.Remo#\94b346f2ab12d38efb1331ded5783396\System.Runtime.Remoting.ni.dll
MOD - [2012/05/11 03:21:24 | 002,647,040 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runtime.Seri#\8a9fac9cb825b5d2db0bdb867fff940e\System.Runtime.Serialization.ni.dll
MOD - [2012/05/11 03:21:24 | 001,021,952 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runtime.Dura#\79ac99fe5274fb82ffcff2c15f71854c\System.Runtime.DurableInstancing.ni.dll
MOD - [2012/05/11 03:21:24 | 000,143,360 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\SMDiagnostics\bb97517e4ca64e02282fca24612ce8ad\SMDiagnostics.ni.dll
MOD - [2012/05/11 03:21:03 | 000,044,544 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\Accessibility\62c1a496dff99a6e5f5e4278d31ca4c1\Accessibility.ni.dll
MOD - [2012/05/11 03:09:08 | 007,069,184 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\ed91b57205429a23bb91f4499059a459\System.Core.ni.dll
MOD - [2012/05/11 03:09:05 | 005,617,664 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\d1f299160424bad90fe9f658661389e2\System.Xml.ni.dll
MOD - [2012/05/11 03:09:02 | 000,982,528 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\623d2a0f11dd82bb9bc13d1cb981b239\System.Configuration.ni.dll
MOD - [2012/05/11 03:09:00 | 009,091,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System\6f9f0467e8b2dd3f69b015c8e30ac945\System.ni.dll
MOD - [2012/05/11 03:08:55 | 014,412,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\3953b1d8b9b57e4957bff8f58145384e\mscorlib.ni.dll
MOD - [2011/08/18 10:05:54 | 002,751,808 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
MOD - [2009/11/13 17:15:00 | 001,807,600 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
MOD - [2009/11/13 17:15:00 | 000,275,696 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.dll
MOD - [2009/11/13 17:15:00 | 000,152,816 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.XmlSerializers.dll
MOD - [2009/11/13 17:15:00 | 000,095,472 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbUI.dll
MOD - [2009/11/13 17:15:00 | 000,017,648 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\CppUtils.dll
MOD - [2009/09/11 13:05:00 | 000,058,608 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\BalloonWindow.dll


========== Services (SafeList) ==========

SRV:64bit: - [2013/07/18 20:33:12 | 000,366,600 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2013/07/18 20:33:12 | 000,023,816 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2012/03/13 05:59:32 | 000,441,344 | ---- | M] (Alcatel-Lucent) [Auto | Running] -- C:\Program Files\Common Files\Motive\pcCMService.exe -- (pcCMService64)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/13 20:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV:64bit: - [2009/06/15 13:12:10 | 000,203,264 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2009/06/09 11:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV:64bit: - [2009/03/31 17:01:34 | 000,092,160 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV - [2013/06/19 13:08:36 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2013/06/11 16:14:23 | 000,256,904 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/06/07 23:28:30 | 000,226,640 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\ramaint.exe -- (LMIMaint)
SRV - [2013/06/07 23:28:26 | 000,376,144 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe -- (LMIGuardianSvc)
SRV - [2013/04/30 10:57:00 | 000,407,424 | ---- | M] (LogMeIn, Inc.) [Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe -- (LogMeIn)
SRV - [2013/04/01 23:28:28 | 000,342,528 | ---- | M] (Alcatel-Lucent) [Auto | Running] -- C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe -- (pcServiceHost)
SRV - [2012/10/17 05:02:58 | 000,679,936 | ---- | M] (Intuit, Inc.) [On_Demand | Running] -- C:\Program Files (x86)\Intuit\QuickBooks 2013\QBDBMgrN.exe -- (QuickBooksDB23)
SRV - [2012/06/11 17:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE -- (BBUpdate)
SRV - [2012/06/11 17:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE -- (BBSvc)
SRV - [2011/08/19 22:30:02 | 000,679,936 | ---- | M] (Intuit, Inc.) [On_Demand | Running] -- C:\Program Files (x86)\Intuit\QuickBooks 2012\QBDBMgrN.exe -- (QuickBooksDB22)
SRV - [2011/08/18 10:05:46 | 001,692,480 | ---- | M] (SoftThinks SAS) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe -- (SftService)
SRV - [2011/06/30 13:25:52 | 001,248,256 | ---- | M] (Intuit Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe -- (QBVSS)
SRV - [2010/04/28 00:36:44 | 000,679,936 | ---- | M] (Intuit, Inc.) [On_Demand | Running] -- C:\Program Files (x86)\Intuit\QuickBooks 2011\QBDBMgrN.exe -- (QuickBooksDB21)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/02/18 17:55:15 | 002,480,048 | ---- | M] (Acronis) [Auto | Running] -- C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe -- (afcdpsrv)
SRV - [2010/01/05 04:21:27 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2009/11/12 04:50:24 | 000,894,136 | ---- | M] (Acronis) [Auto | Running] -- C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe -- (AcrSch2Svc)
SRV - [2009/08/18 03:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) [On_Demand | Running] -- C:\Program Files (x86)\Intuit\QuickBooks 2010\QBDBMgrN.exe -- (QuickBooksDB20)
SRV - [2009/07/23 22:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/06/04 20:03:06 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)
SRV - [2009/05/21 21:35:32 | 000,923,136 | ---- | M] (Hewlett-Packard Co.) [Auto | Running] -- C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL -- (HPSLPSVC)
SRV - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter)
SRV - [2009/05/14 18:07:14 | 000,759,048 | ---- | M] (ABBYY) [Auto | Running] -- C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe -- (ABBYY.Licensing.FineReader.Sprint.9.0)
SRV - [2008/11/09 15:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/06/18 21:50:08 | 000,139,616 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2013/06/07 23:28:38 | 000,107,368 | ---- | M] (LogMeIn, Inc.) [File_System | Disabled | Stopped] -- C:\Windows\SysNative\LMIRfsClientNP.dll -- (LMIRfsClientNP)
DRV:64bit: - [2013/04/30 10:57:00 | 000,072,216 | ---- | M] (LogMeIn, Inc.) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\LMIRfsDriver.sys -- (LMIRfsDriver)
DRV:64bit: - [2013/04/30 10:56:42 | 000,011,552 | ---- | M] (LogMeIn, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\lmimirr.sys -- (lmimirr)
DRV:64bit: - [2012/03/13 02:59:50 | 000,043,008 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MREMP50a64.sys -- (MREMP50a64)
DRV:64bit: - [2012/03/13 02:59:50 | 000,040,960 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Motive\MRESP50a64.sys -- (MRESP50a64)
DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/07/25 17:44:46 | 000,074,752 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV:64bit: - [2011/07/20 14:58:22 | 000,044,032 | ---- | M] (Research in Motion Ltd) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RimSerial_AMD64.sys -- (RimVSerPort)
DRV:64bit: - [2011/03/11 01:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 08:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 06:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/02/18 17:55:16 | 000,251,488 | ---- | M] (Acronis) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\afcdp.sys -- (afcdp)
DRV:64bit: - [2010/02/18 17:55:14 | 001,477,728 | ---- | M] (Acronis) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\tdrpm258.sys -- (tdrpman258)
DRV:64bit: - [2010/02/18 17:55:13 | 000,943,712 | ---- | M] (Acronis) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\timntr.sys -- (timounter)
DRV:64bit: - [2010/02/18 17:55:11 | 000,257,120 | ---- | M] (Acronis) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\snapman.sys -- (snapman)
DRV:64bit: - [2009/12/18 12:13:02 | 000,025,600 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NwUsbCdFil64.sys -- (NWUSBCDFIL64)
DRV:64bit: - [2009/12/18 12:13:00 | 000,257,536 | ---- | M] (Novatel Wireless Inc) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NWADIenum.sys -- (NWADI)
DRV:64bit: - [2009/12/18 12:12:58 | 000,213,376 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nwusbser2.sys -- (NWUSBPort2)
DRV:64bit: - [2009/12/18 12:12:58 | 000,213,376 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nwusbser.sys -- (NWUSBPort)
DRV:64bit: - [2009/12/18 12:12:58 | 000,213,376 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nwusbmdm.sys -- (NWUSBModem)
DRV:64bit: - [2009/07/24 21:58:56 | 000,100,776 | ---- | M] (JMicron Technology Corp.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\jraid.sys -- (JRAID)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 19:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/13 19:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/07/13 19:10:47 | 000,011,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rootmdm.sys -- (ROOTMODEM)
DRV:64bit: - [2009/07/13 19:09:50 | 000,019,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usb8023x.sys -- (usb_rndisx)
DRV:64bit: - [2009/07/09 05:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/15 13:48:00 | 006,031,872 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/05 20:10:10 | 001,478,144 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/06/04 21:54:36 | 000,408,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/06/04 19:46:50 | 000,216,064 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/05/23 01:52:30 | 000,215,040 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2006/11/01 13:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2013/04/30 10:57:00 | 000,016,056 | ---- | M] (LogMeIn, Inc.) [Kernel | Auto | Running] -- C:\Program Files (x86)\LogMeIn\x64\rainfo.sys -- (LMIInfo)
DRV - [2012/03/13 02:59:50 | 000,021,248 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Motive\MREMP50.sys -- (MREMP50)
DRV - [2012/03/13 02:59:50 | 000,020,096 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Motive\MRESP50.sys -- (MRESP50)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
DRV - [2009/05/25 15:43:58 | 000,043,032 | ---- | M] (Smith Micro Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Verizon Wireless\VZAccess Manager\SMSIVZAM5X64.sys -- (SMSIVZAM5X64)


========== Standard Registry (SafeList) ==========

(Continued in next post)
 
========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{960AC971-58BF-4A82-8D32-19363345C554}: "URL" = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKLM\..\SearchScopes\{816AC98B-9647-4C3E-96D5-BFA4F99EBA61}: "URL" = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox


IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-776291065-2574961394-528774487-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://my.yahoo.com/
IE - HKU\S-1-5-21-776291065-2574961394-528774487-1001\..\URLSearchHook: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn3\yt.dll (Yahoo! Inc.)
IE - HKU\S-1-5-21-776291065-2574961394-528774487-1001\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-776291065-2574961394-528774487-1001\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...={outputEncoding}&sourceid=ie7&rlz=1I7ADRA_en
IE - HKU\S-1-5-21-776291065-2574961394-528774487-1001\..\SearchScopes\{DECA3892-BA8F-44b8-A993-A466AD694AE4}: "URL" = http://search.yahoo.com/search?p={searchTerms}
IE - HKU\S-1-5-21-776291065-2574961394-528774487-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-776291065-2574961394-528774487-1005\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-776291065-2574961394-528774487-1006\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-776291065-2574961394-528774487-1007\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-776291065-2574961394-528774487-1008\..\SearchScopes,DefaultScope =

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://my.yahoo.com/"
FF - prefs.js..extensions.enabledAddons: LogMeInClient%40logmein.com:1.0.0.1024
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:21.0
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_7_700_224.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@RIM.com/WebSLLauncher,version=1.0: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@citrixonline.com/appdetectorplugin: C:\Users\Rebecca\AppData\Local\Citrix\Plugins\104\npappdetector.dll (Citrix Online)
FF - HKCU\Software\MozillaPlugins\Facebook.com/FBPlugin,version=1.0.3: C:\Users\Rebecca\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll ( )
FF - HKCU\Software\MozillaPlugins\amazon.com/AmazonMP3DownloaderPlugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101772.dll (Amazon.com, Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/08/26 13:57:53 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/08/26 13:57:53 | 000,000,000 | ---D | M]

[2013/06/07 10:46:12 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Rebecca\AppData\Roaming\Mozilla\Extensions
[2013/06/20 22:47:22 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Rebecca\AppData\Roaming\Mozilla\Firefox\Profiles\5u9m75bb.default\extensions
[2013/06/20 22:47:22 | 000,000,000 | ---D | M] (LogMeIn, Inc. Remote Access Plugin) -- C:\Users\Rebecca\AppData\Roaming\Mozilla\Firefox\Profiles\5u9m75bb.default\extensions\LogMeInClient@logmein.com

========== Chrome ==========

CHR - default_search_provider: ()
CHR - default_search_provider: search_url =
CHR - default_search_provider: suggest_url =
CHR - Extension: No name found = C:\Users\Rebecca\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: No name found = C:\Users\Rebecca\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: No name found = C:\Users\Rebecca\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: No name found = C:\Users\Rebecca\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: No name found = C:\Users\Rebecca\AppData\Local\Google\Chrome\User Data\Default\Extensions\edmgmpmklgfbohogafcfobonnkogchec\1.1_0\
CHR - Extension: No name found = C:\Users\Rebecca\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2013/08/15 17:15:44 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll (Google Inc.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll (Yahoo! Inc)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - {A057A204-BACC-4D26-8E98-70AC85E57E9D} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-776291065-2574961394-528774487-1001\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3:64bit: - HKU\S-1-5-21-776291065-2574961394-528774487-1001\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [Acronis Scheduler2 Service] C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe (Acronis)
O4:64bit: - HKLM..\Run: [DKADGmon] C:\Program Files (x86)\Dell V520 Series\DKADGmon.exe ()
O4:64bit: - HKLM..\Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [LogMeIn GUI] C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe (LogMeIn, Inc.)
O4:64bit: - HKLM..\Run: [MSC] C:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe File not found
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [DKADGmon] C:\Program Files (x86)\Dell V520 Series\DKADGmon.exe ()
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe (Research In Motion Limited)
O4 - HKLM..\Run: [StartCCC] c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [TrueImageMonitor.exe] C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe (Acronis)
O4 - HKLM..\Run: [YMailAdvisor] C:\Program Files (x86)\Yahoo!\Common\YMailAdvisor.exe (Yahoo! Inc.)
O4 - HKLM..\Run: [YSearchProtection] C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1001..\Run: [DKab1err] C:\Program Files (x86)\Dell\ErrorApp\DKab1err.exe ()
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1001..\Run: [DKADGmon] C:\Program Files (x86)\Dell V520 Series\DKADGmon.exe ()
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1001..\Run: [HP Photosmart 7520 series (NET)] C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1001..\Run: [Search Protection] C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1001..\Run: [YSearchProtection] C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1005..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1006..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1007..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1008..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKLM..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe (Dell)
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1005..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1005..\RunOnce: [spchecker] "C:\Program Files (x86)\AVG\AVG10\Notification\SPCheckerTE.exe" File not found
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1006..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1006..\RunOnce: [spchecker] "C:\Program Files (x86)\AVG\AVG10\Notification\SPCheckerTE.exe" File not found
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1007..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1008..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - Startup: C:\Users\Admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\LogMeInRemoteUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\QBDataServiceUser19\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\QBDataServiceUser20\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\QBDataServiceUser21\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\QBDataServiceUser22\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\QBDataServiceUser23\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Rebecca\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O4 - Startup: C:\Users\Rebecca\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk = C:\Users\Rebecca\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-776291065-2574961394-528774487-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-776291065-2574961394-528774487-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-776291065-2574961394-528774487-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\S-1-5-21-776291065-2574961394-528774487-1005\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-776291065-2574961394-528774487-1006\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-776291065-2574961394-528774487-1007\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-776291065-2574961394-528774487-1008\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O13 - gopher Prefix: missing
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll (Installation Support)
O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} http://static.ak.facebook.com/fbplugin/win32/axfbootloader.cab (Reg Error: Key error.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} https://secure.logmein.com//activex/ractrl.cab?lmi=1007 (Performance Viewer Activex Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0881B151-3ABE-4B6C-84C8-CDCA81D5C94A}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\grooveLocalGWS - No CLSID value found
O18:64bit: - Protocol\Handler\intu-help-qb2 - No CLSID value found
O18:64bit: - Protocol\Handler\intu-help-qb3 - No CLSID value found
O18:64bit: - Protocol\Handler\intu-help-qb4 - No CLSID value found
O18:64bit: - Protocol\Handler\intu-help-qb5 - No CLSID value found
O18:64bit: - Protocol\Handler\intu-help-qb6 - No CLSID value found
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\qbwc - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\intu-help-qb2 {84D77A00-41B5-4b8b-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O18 - Protocol\Handler\intu-help-qb3 {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files (x86)\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O18 - Protocol\Handler\intu-help-qb4 {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:\Program Files (x86)\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O18 - Protocol\Handler\intu-help-qb5 {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O18 - Protocol\Handler\intu-help-qb6 {6898B29B-BF49-43cb-A0B1-D0B9496AF491} - C:\Program Files (x86)\Intuit\QuickBooks 2013\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/08/15 18:31:09 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/08/15 17:51:14 | 000,000,000 | ---D | C] -- C:\Users\Rebecca\Desktop\Matt
[2013/08/15 17:51:02 | 001,159,319 | ---- | C] (Thisisu) -- C:\Users\Rebecca\Desktop\JRT.exe
[2013/08/15 17:51:02 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Rebecca\Desktop\OTL.exe
[2013/08/15 17:15:51 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2013/08/15 17:04:52 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2013/08/15 17:04:52 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2013/08/15 17:04:52 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2013/08/15 17:04:46 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/08/15 17:04:19 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2013/08/14 20:03:01 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
[2013/08/14 17:26:26 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2013/08/09 16:31:38 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Security Client
[2013/08/09 16:31:32 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2013/08/09 16:24:34 | 000,000,000 | ---D | C] -- C:\temp
[2013/08/09 15:11:41 | 000,000,000 | ---D | C] -- C:\Users\Rebecca\AppData\Roaming\Malwarebytes
[2013/08/09 15:11:33 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/08/09 15:11:27 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/08/09 15:11:26 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2013/08/09 13:18:27 | 000,000,000 | ---D | C] -- C:\Users\Rebecca\AppData\Local\MyTechGurus
[2013/08/09 13:18:27 | 000,000,000 | ---D | C] -- C:\ProgramData\MyTechGurus
[2013/07/20 13:29:33 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2010/01/21 14:36:31 | 008,653,312 | ---- | C] (Dell, Inc. ) -- C:\Users\Rebecca\AppData\Roaming\DataSafeDotNet.exe

========== Files - Modified Within 30 Days ==========

[2013/08/15 18:37:02 | 000,014,256 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/08/15 18:37:02 | 000,014,256 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/08/15 18:28:42 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/08/15 18:28:19 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/08/15 18:28:15 | 529,780,735 | -HS- | M] () -- C:\hiberfil.sys
[2013/08/15 18:18:20 | 000,666,633 | ---- | M] () -- C:\Users\Rebecca\Desktop\adwcleaner.exe
[2013/08/15 18:14:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/08/15 17:47:16 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Rebecca\Desktop\OTL.exe
[2013/08/15 17:47:10 | 001,159,319 | ---- | M] (Thisisu) -- C:\Users\Rebecca\Desktop\JRT.exe
[2013/08/15 17:46:10 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/08/15 17:15:44 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2013/08/14 17:26:34 | 000,001,111 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/08/14 17:24:13 | 000,783,220 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/08/14 17:24:13 | 000,663,238 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/08/14 17:24:13 | 000,122,106 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/08/10 18:03:00 | 000,000,620 | ---- | M] () -- C:\Users\Rebecca\Desktop\Outlook Web App.website
[2013/08/09 21:48:48 | 000,002,104 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/08/09 16:31:59 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2013/07/24 10:09:50 | 002,291,454 | ---- | M] () -- C:\Users\Rebecca\Documents\Barbara Butler CPA.pdf
[2013/07/24 10:09:49 | 000,000,082 | ---- | M] () -- C:\Windows\SysWow64\LexFiles.usr
[2013/07/18 16:14:45 | 000,000,090 | ---- | M] () -- C:\Windows\QBChanUtil_Trigger.ini

========== Files Created - No Company Name ==========

[2013/08/15 18:18:47 | 000,666,633 | ---- | C] () -- C:\Users\Rebecca\Desktop\adwcleaner.exe
[2013/08/15 17:04:52 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2013/08/15 17:04:52 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2013/08/15 17:04:52 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2013/08/15 17:04:52 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2013/08/15 17:04:52 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2013/08/14 17:26:34 | 000,001,111 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/08/09 16:31:50 | 000,002,119 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Security Essentials.lnk
[2013/07/24 10:09:49 | 002,291,454 | ---- | C] () -- C:\Users\Rebecca\Documents\Barbara Butler CPA.pdf
[2013/07/20 13:29:33 | 000,002,104 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/07/19 13:45:18 | 000,000,620 | ---- | C] () -- C:\Users\Rebecca\Desktop\Outlook Web App.website
[2013/07/09 09:40:34 | 000,036,619 | ---- | C] () -- C:\Users\Rebecca\AppData\Roaming\Comma Separated Values (DOS).ADR
[2013/03/24 10:40:31 | 000,000,098 | ---- | C] () -- C:\Windows\mylabels32.INI
[2013/03/22 11:36:41 | 000,421,888 | ---- | C] ( ) -- C:\Windows\SysWow64\lexlog.dll
[2013/03/02 14:45:42 | 000,000,057 | ---- | C] () -- C:\ProgramData\Ament.ini
[2013/01/23 08:12:06 | 000,009,584 | ---- | C] () -- C:\Windows\SysWow64\ractrlkeyhook.dll
[2012/09/06 08:12:40 | 000,430,080 | ---- | C] ( ) -- C:\Windows\SysWow64\DKADGQ32comc.dll
[2012/08/13 02:29:24 | 000,430,080 | ---- | C] ( ) -- C:\Windows\SysWow64\DKFX1N32comc.dll
[2012/07/14 10:36:01 | 000,027,520 | ---- | C] () -- C:\Users\Rebecca\AppData\Local\dt.dat
[2012/01/15 19:58:24 | 000,776,944 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/09/28 09:57:25 | 000,007,680 | ---- | C] () -- C:\Users\Rebecca\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/08/26 13:52:25 | 000,207,287 | ---- | C] () -- C:\Windows\hpwins28.dat
[2011/08/26 13:40:25 | 000,207,325 | ---- | C] () -- C:\Windows\hpwins28.dat.temp
[2011/08/19 22:26:28 | 000,000,186 | ---- | C] () -- C:\Windows\SysWow64\Gsw32.exe.config
[2011/08/18 22:24:02 | 000,000,418 | ---- | C] () -- C:\Windows\hpwmdl28.dat.temp

========== ZeroAccess Check ==========

[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 00:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 23:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2012/04/29 14:41:15 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\.minecraft
[2010/02/18 17:58:09 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\Acronis
[2010/04/30 22:19:58 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\Amazon
[2013/03/23 17:51:02 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\Avery
[2010/01/29 09:37:45 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\Blackberry Desktop
[2010/03/16 20:08:31 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2013/08/15 18:30:31 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\Dropbox
[2010/06/03 23:54:50 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\Facebook
[2013/08/09 15:55:11 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\matchmaker
[2010/08/16 09:51:02 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\Research In Motion
[2012/12/20 12:33:59 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\Smilebox
[2012/05/01 08:44:49 | 000,000,000 | ---D | M] -- C:\Users\Rebecca\AppData\Roaming\Windows Live Writer

========== Purity Check ==========



< End of report >
 
OTL Extras logfile created on: 8/15/2013 6:42:56 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Rebecca\Desktop
64bit- Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16521)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.99 Gb Total Physical Memory | 3.89 Gb Available Physical Memory | 64.87% Memory free
11.98 Gb Paging File | 9.21 Gb Available in Paging File | 76.89% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 455.60 Gb Total Space | 339.81 Gb Free Space | 74.58% Space Free | Partition Type: NTFS
Drive E: | 1.86 Gb Total Space | 1.63 Gb Free Space | 87.38% Space Free | Partition Type: FAT32

Computer Name: DELL-DESKTOP | User Name: Rebecca | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1001\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{57E55282-3FB6-4A81-BD21-012D693638A6}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\motive\pcservicehost.exe |
"{6F881355-8F1E-40E6-8634-CE623088C846}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\motive\pcservicehost.exe |
"TCP Query User{5B05B5CB-0986-4358-9A0B-EB76D08C73C0}C:\program files (x86)\dell v520 series\dkadgmon.exe" = protocol=6 | dir=in | app=c:\program files (x86)\dell v520 series\dkadgmon.exe |
"TCP Query User{D5274E6A-213B-498A-9C05-1CCDF520E2D7}C:\program files\hp\hp photosmart 7520 series\bin\hpnetworkcommunicator.exe" = protocol=6 | dir=in | app=c:\program files\hp\hp photosmart 7520 series\bin\hpnetworkcommunicator.exe |
"UDP Query User{37DC3BA5-9DDF-42FA-A1C0-3AF97439C997}C:\program files\hp\hp photosmart 7520 series\bin\hpnetworkcommunicator.exe" = protocol=17 | dir=in | app=c:\program files\hp\hp photosmart 7520 series\bin\hpnetworkcommunicator.exe |
"UDP Query User{B16C7709-FA31-459D-B592-8B7D2338062E}C:\program files (x86)\dell v520 series\dkadgmon.exe" = protocol=17 | dir=in | app=c:\program files (x86)\dell v520 series\dkadgmon.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{02AD9D20-03D2-4DE0-8793-E8253026AD86}" = EMCGadgets64
"{16B872EE-C458-41BD-BEAE-52758A3F3168}" = HP Photosmart 7520 series Product Improvement Study
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{22ABA92B-6C1B-46D8-AC2B-C48EEAE172A9}" = VD64Inst
"{257F446A-01ED-739C-16B8-237498DEDDDF}" = ccc-utility64
"{26A24AE4-039D-4CA4-87B4-2F86416014FF}" = Java(TM) 6 Update 14 (64-bit)
"{27ABA988-D480-4F44-B0FD-45E5656D2CFE}" = HP Photosmart 7520 series Basic Device Software
"{3DB84568-DD0E-401F-BC21-CE24720A0C5B}" = Microsoft Security Client
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}" = Roxio File Backup
"{7E0E61CC-1C99-429D-BEA7-C4DD5B898D2A}" = HP Officejet 4500 G510n-z
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{A4DDB2AB-ECCD-4C3A-8633-77D5A1A0E542}" = Network64
"{CB0FD760-C6C6-3AF6-AD18-FE3B3B78727D}" = Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{E60B7350-EA5F-41E0-9D6F-E508781E36D2}" = Dell Dock
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{FF21C3E6-97FD-474F-9518-8DCBE94C2854}" = 64 Bit HP CIO Components Installer
"ATT-SST-UversePortal" = AT&T Portal
"Dell V520 Series" = Dell V520 Series Uninstaller
"HP Document Manager" = HP Document Manager 2.0
"HP Imaging Device Functions" = HP Imaging Device Functions 13.0
"HP Smart Web Printing" = HP Smart Web Printing 4.5
"HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0
"HPExtendedCapabilities" = HP Customer Participation Program 13.0
"HPOCR" = OCR Software by I.R.I.S. 13.0
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"Microsoft Security Client" = Microsoft Security Essentials
"Microsoft Visual Studio 2010 Tools for Office Runtime (x64)" = Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
"Shop for HP Supplies" = Shop for HP Supplies

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{0301AC02-D87B-27E9-9429-7E4BB52D9183}" = CCC Help German
"{055EE59D-217B-43A7-ABFF-507B966405D8}" = ATI Catalyst Control Center
"{061BBC42-C5A9-4F82-AD24-EAE562968D0B}" = QuickBooks
"{06A9E630-DBA6-4D92-9DE7-A235AA6496C7}" = QuickBooks
"{0700E22B-A423-40A5-BD20-04BF618CA0F9}" = QuickBooks Premier: Accountant Edition 2010
"{0700E22B-A429-40A5-BD20-04BF618CA0F9}" = QuickBooks Enterprise Solutions: Accountant Edition 10.0
"{08295D09-E002-48F8-905D-34E4B08509BA}" = HP Photosmart 7520 series Help
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Central Data
"{098122AB-C605-4853-B441-C0A4EB359B75}" = DirectXInstallService
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0E549A13-2B3D-4633-BA41-DC88C2D6F9A3}" = ProductContext
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}" = Scan
"{11E0AC7D-6823-4F67-865F-EE1C13D28C38}" = QuickBooks Premier: Accountant Edition 2011
"{1350DD04-57AD-6278-3F4D-D4281EEE7C5C}" = Catalyst Control Center Graphics Full New
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{14374623-0900-4056-BA06-C87C900AF9E6}" = QuickBooks Premier: Accountant Edition 2005
"{175F0111-2968-4935-8F70-33108C6A4DE3}" = MarketResearch
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1A6842E0-3047-BD62-9A28-5A7743D88E2A}" = Catalyst Control Center InstallProxy
"{1D70AABC-CB59-4700-A708-EA56D1CA07B0}" = QuickBooks
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Central Tools
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{2181214D-1954-4C60-91FD-EEA7EBB32022}" = QuickBooks Premier: Accountant Edition 2012
"{21A2F5EE-1DC5-488A-BE7E-E526F8C61488}" = DeviceDiscovery
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{25E202D1-D8E7-46AF-B4B0-157D9993A93E}" = QuickBooks
"{26A24AE4-039D-4CA4-87B4-2F83216014FF}" = Java(TM) 6 Update 17
"{294EA84A-B5AA-4C41-90EF-144A2A7EAA16}" = QuickBooks
"{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}" = BufferChm
"{2F19DB3D-BE5A-487B-9C14-D223F1227661}" = QuickBooks Enterprise Solutions: Accountant Edition 12.0
"{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}" = Visual C++ 8.0 Runtime Setup Package (x64)
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{305CAF40-92F0-12ED-8B28-926B011788E4}" = CCC Help Spanish
"{3167CC62-C775-4E47-92C1-73EBB845751A}" = QuickBooks
"{3318B54A-B5A8-49B1-8016-753DC6CAC63B}" = Citrix Online Launcher
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34D6DE28-4FD0-9CCA-CDB4-316F7B3B30B5}" = CCC Help Portuguese
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{34F93E31-E1A0-421C-8E86-BCF7C4193A91}" = LogMeIn
"{36B3E6E3-D4DE-4B89-A9E6-727715C2A318}" = QuickBooks Premier: Accountant Edition 2013
"{388E4B09-3E71-4649-8921-F44A3A2954A7}" = Microsoft Visual Studio 2005 Tools for Office Runtime
"{3A4D5E2D-988D-4ee9-8E7F-3AC200A2B8F5}" = 4500G510nz_Software_Min
"{3FF660F4-147B-48CB-B824-2B595759D9EF}" = VZAccess Manager
"{4229F016-3A60-439E-B626-DE4BD457469F}" = BlackBerry Device Manager 7.0
"{43CDF946-F5D9-4292-B006-BA0D92013021}" = WebReg
"{440B915A-0C85-45DB-92AE-75AE14704A64}" = Fax
"{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{50120000-1105-0000-0000-0000000FF1CE}" = Microsoft Office 2007 Primary Interop Assemblies
"{5089AEEE-052D-B75F-0B92-7CF981403025}" = Catalyst Control Center Graphics Light
"{537BF16E-7412-448C-95D8-846E85A1D817}" = Roxio Easy CD and DVD Burning
"{54741B98-6335-43A1-C716-25B0A3C4016C}" = Catalyst Control Center Graphics Previews Common
"{5A06423A-210C-49FB-950E-CB0EB8C5CEC7}" = Roxio BackOnTrack
"{5A3F6A80-7913-475E-8B96-477A952CFA43}" = SupportSoft Assisted Service
"{5B05FF91-F20C-4832-A8DE-E1912639C17C}" = 4500G510nz
"{5B94A120-16E7-6034-7494-22285B471EDE}" = CCC Help Hungarian
"{5BB4D7C1-52F2-4BFD-9E40-0D419E2E3021}" = bpd_scan
"{629CCE02-041D-4577-892C-577861181771}" = Verizon Wireless USB760 Firmware Updates
"{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2
"{6421F085-1FAA-DE13-D02A-CFB412C522A4}" = Acrobat.com
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{67ED38A3-4882-448B-B44D-3428AB00D7D5}" = Acronis True Image Home
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{68A10D12-0D0F-4212-BDE6-D87FAD32A8FA}" = SmartWebPrinting
"{690879A5-18EF-447B-98D6-B699D51008AB}" = 4500_G510nz_Help
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}" = HPSSupply
"{6BBA26E9-AB03-4FE7-831A-3535584CA002}" = Toolbox
"{6C6F0968-2B86-42B4-AF34-46A5F06E8FA4}" = MySoftware Fonts
"{6E9D082B-F681-64AB-48B4-F3EC05D3A83F}" = CCC Help Chinese Traditional
"{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}" = HP Update
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{7196E6BD-4B65-43F9-9D30-73A8E58D0E84}" = Avery Wizard 4.0
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Central Audio
"{76E41F43-59D2-4F30-BA42-9A762EE1E8DE}" = Avanquest update
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{81CB0C83-5928-3387-AB23-10EC5F767FA8}" = CCC Help Turkish
"{820B6609-4C97-3A2B-B644-573B06A0F0CC}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
"{846B1C55-76D0-0DA3-8C12-10596CBB15BD}" = CCC Help Italian
"{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}" = HPDiagnosticAlert
"{846D0802-8606-7452-85FF-A71EB1B8AD6D}" = Catalyst Control Center Localization All
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{856CD2A4-9BCE-4ED2-B7F5-A96C960081C1}" = MyLabel Designer Deluxe
"{87DF5956-A327-4304-8338-8E2B0AAB843E}" = BlackBerry Desktop Software 6.0.2
"{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}" = Sonic CinePlayer Decoder Pack
"{8DCE118A-1F3C-B056-D2A8-F832523C357C}" = CCC Help English
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8FB53850-246A-3507-8ADE-0060093FFEA6}" = Visual Studio Tools for the Office system 3.0 Runtime
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{9064317A-39C7-40D5-8CF5-04A254747B88}" = BlackBerry Device Software Updater
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{92A51949-EE4C-466D-AAF0-99E74A49A63F}" = DocMgr
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{96B1A291-2654-4415-59B4-AC90D29C3E1E}" = Catalyst Control Center Core Implementation
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9A2F0810-3623-4E86-9072-973FBE1679C5}" = QuickBooks Premier: Accountant Edition 2009
"{9A2F0810-369F-4E86-9072-973FBE1679C5}" = QuickBooks
"{9A968BD3-88AF-B4D0-CA9A-78F4EF9FA23B}" = CCC Help Chinese Standard
"{9B362566-EC1B-4700-BB9C-EC661BDE2175}" = DocProc
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{a0fe116e-9a8a-466f-aee0-625cb7c207e3}" = Microsoft Visual C++ 2005 Redistributable - KB2467175
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A52D8A45-B3A1-0022-B096-A0033B03E01F}" = Catalyst Control Center Graphics Full Existing
"{A69D7B32-2BE9-42BF-B576-69B5E0FF7394}" = Catalyst Control Center - Branding
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC2BA148-EE9C-4F1A-AFCE-F38C2C71D29B}" = Mobile Broadband Generic Drivers
"{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.3
"{AE3BFAC5-A07A-7845-C576-0CB832E4B0AD}" = Skins
"{AE8705FB-E13C-40A9-8A2D-68D6733FBFC2}" = Status
"{B4ECB428-6A8D-8D53-4E76-1CEE7AC4BF32}" = CCC Help French
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Central Copy
"{B76D6D09-16D6-DF95-F7D7-2565E88B88BA}" = Catalyst Control Center Graphics Previews Vista
"{BD3E0D67-D90D-3CA6-DE34-22B56D425136}" = CCC Help Japanese
"{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}" = Destinations
"{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CB7AF84A-1B7F-4C6B-8A58-EB7CDE48C23A}" = LogMeIn
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DC0A5F99-FD66-433F-9D3A-05DCBA64BE42}" = TrayApp
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{EC877639-07AB-495C-BFD1-D63AF9140810}" = Roxio Activation Module
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Central Core
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F8B250A2-582A-6C80-108F-AA68E64A6F03}" = CCC Help Korean
"{F9000000-0018-0000-0000-074957833700}" = ABBYY FineReader 9.0 Sprint
"{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables
"{FD040188-43B3-2C49-A8BF-5B0458031AED}" = ccc-core-static
"{FDB46DE7-9045-47BB-970A-3E4ED5369E03}" = EMC 10 Content
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"ABBYY FineReader 9.0 Sprint" = ABBYY FineReader 9.0 Sprint
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.17
"BlackBerry_Desktop" = BlackBerry Desktop Software 6.0.2
"BlackBerry_HandheldManager" = BlackBerry Device Manager 7.0
"Cisco Connect" = Cisco Connect
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Data Transfer Utility 10" = Data Transfer Utility 10
"ENTERPRISE" = Microsoft Office Enterprise 2007
"Google Chrome" = Google Chrome
"GoToAssist" = GoToAssist 8.0.0.514
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"HP Photo Creations" = HP Photo Creations
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"matchmaker" = Matchmaker.com Toolbar
"Microsoft Visual Studio 2005 Tools for Office Runtime" = Visual Studio 2005 Tools for Office Second Edition Runtime
"Mobile Broadband Generic Drivers" = Mobile Broadband Generic Drivers
"Visual Studio Tools for the Office system 3.0 Runtime" = Visual Studio Tools for the Office system 3.0 Runtime
"WinLiveSuite" = Windows Live Essentials
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Mail" = Yahoo! Internet Mail
"Yahoo! Mail Advisor" = Yahoo! Mail Advisor
"Yahoo! Search Defender" = Yahoo! Search Protection
"Yahoo! Software Update" = Yahoo! Software Update
"YInstHelper" = Yahoo! Install Manager

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Dropbox" = Dropbox
"Facebook Plug-In" = Facebook Plug-In
"GoToMeeting" = GoToMeeting 5.7.0.1172
"Smilebox" = Smilebox

========== Last 20 Event Log Errors ==========

[ Dell Events ]
Error - 10/27/2010 12:01:27 PM | Computer Name = Dell-Desktop | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 10/27/2010 12:01:27 PM | Computer Name = Dell-Desktop | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 1/3/2011 3:08:46 PM | Computer Name = Dell-Desktop | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 1/3/2011 3:08:46 PM | Computer Name = Dell-Desktop | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/9/2011 10:13:06 AM | Computer Name = Dell-Desktop | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 3/9/2011 10:13:06 AM | Computer Name = Dell-Desktop | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 9/12/2011 11:29:40 AM | Computer Name = Dell-Desktop | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 9/12/2011 11:29:40 AM | Computer Name = Dell-Desktop | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

Error - 9/12/2011 4:17:48 PM | Computer Name = Dell-Desktop | Source = DataSafe | ID = 17
Description = The process was interrupted before completion.

[ OSession Events ]
Error - 5/27/2010 5:43:51 PM | Computer Name = Dell-Desktop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 1, Application Name: Microsoft Office Excel, Application Version:
12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 133
seconds with 120 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 8/15/2013 7:38:32 PM | Computer Name = Dell-Desktop | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.155.1906.0 Update Source: %%859 Update Stage:
%%852 Source Path: http://www.microsoft.com Signature Type: %%800 Update Type: %%803

User:
NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error
code: 0x8024402c Error description: An unexpected problem occurred while checking
for updates. For information on installing or troubleshooting updates, see Help
and Support.

Error - 8/15/2013 7:38:32 PM | Computer Name = Dell-Desktop | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.155.1906.0 Update Source: %%851 Update Stage:
%%852 Source Path: http://go.microsoft.com/fwlink/?Lin...6.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Signature
Type: %%800 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
Previous Engine Version: 1.1.9700.0 Error code: 0x80072ee7 Error description: The
server name or address could not be resolved

Error - 8/15/2013 7:38:32 PM | Computer Name = Dell-Desktop | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.155.1906.0 Update Source: %%851 Update Stage:
%%852 Source Path: http://go.microsoft.com/fwlink/?Lin...6.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Signature
Type: %%801 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
Previous Engine Version: 1.1.9700.0 Error code: 0x80072ee7 Error description: The
server name or address could not be resolved


< End of report >
 
redtarget.gif
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
Code:
:OTL
IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
FF - user.js - File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_7_700_224.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
O3 - HKLM\..\Toolbar: (no name) - {A057A204-BACC-4D26-8E98-70AC85E57E9D} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-776291065-2574961394-528774487-1001\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O4:64bit: - HKLM..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe File not found
O4 - HKLM..\Run: [] File not found
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1005..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1005..\RunOnce: [spchecker] "C:\Program Files (x86)\AVG\AVG10\Notification\SPCheckerTE.exe" File not found
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1006..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1006..\RunOnce: [spchecker] "C:\Program Files (x86)\AVG\AVG10\Notification\SPCheckerTE.exe" File not found
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1007..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-21-776291065-2574961394-528774487-1008..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} http://static.ak.facebook.com/fbplugin/win32/axfbootloader.cab (Reg Error: Key error.)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O18:64bit: - Protocol\Handler\grooveLocalGWS - No CLSID value found
O18:64bit: - Protocol\Handler\intu-help-qb2 - No CLSID value found
O18:64bit: - Protocol\Handler\intu-help-qb3 - No CLSID value found
O18:64bit: - Protocol\Handler\intu-help-qb4 - No CLSID value found
O18:64bit: - Protocol\Handler\intu-help-qb5 - No CLSID value found
O18:64bit: - Protocol\Handler\intu-help-qb6 - No CLSID value found
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\qbwc - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
[2013/08/09 13:18:27 | 000,000,000 | ---D | C] -- C:\Users\Rebecca\AppData\Local\MyTechGurus
[2013/08/09 13:18:27 | 000,000,000 | ---D | C] -- C:\ProgramData\MyTechGurus


:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Last scans...

redtarget.gif
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


redtarget.gif
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

redtarget.gif
Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.

redtarget.gif
Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 
All processes killed
========== OTL ==========
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{A057A204-BACC-4D26-8E98-70AC85E57E9D} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A057A204-BACC-4D26-8E98-70AC85E57E9D}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\Skytel deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
Registry value HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1005\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
Registry value HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1005\Software\Microsoft\Windows\CurrentVersion\RunOnce\\spchecker deleted successfully.
Registry value HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1006\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
Registry value HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1006\Software\Microsoft\Windows\CurrentVersion\RunOnce\\spchecker deleted successfully.
Registry value HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1007\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
Registry value HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1008\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
Starting removal of ActiveX control {32C3FEAE-0877-4767-8C20-62A5829A0945}
C:\Windows\Downloaded Program Files\axfbootloader.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1005\SOFTWARE\Classes\CLSID\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1006\SOFTWARE\Classes\CLSID\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1007\SOFTWARE\Classes\CLSID\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-776291065-2574961394-528774487-1008\SOFTWARE\Classes\CLSID\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{32C3FEAE-0877-4767-8C20-62A5829A0945}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\Windows\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\grooveLocalGWS\ deleted successfully.
File Protocol\Handler\grooveLocalGWS - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\intu-help-qb2\ deleted successfully.
File Protocol\Handler\intu-help-qb2 - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\intu-help-qb3\ deleted successfully.
File Protocol\Handler\intu-help-qb3 - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\intu-help-qb4\ deleted successfully.
File Protocol\Handler\intu-help-qb4 - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\intu-help-qb5\ deleted successfully.
File Protocol\Handler\intu-help-qb5 - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\intu-help-qb6\ deleted successfully.
File Protocol\Handler\intu-help-qb6 - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.
File Protocol\Handler\ms-help - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\qbwc\ deleted successfully.
File Protocol\Handler\qbwc - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
File Protocol\Handler\wlpg - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist\ deleted successfully.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
C:\Users\Rebecca\AppData\Local\MyTechGurus\MyTechGurus\1.0.0.0 folder moved successfully.
C:\Users\Rebecca\AppData\Local\MyTechGurus\MyTechGurus folder moved successfully.
C:\ProgramData\MyTechGurus\MyTechGurus\1.0.0.0 folder moved successfully.
C:\ProgramData\MyTechGurus\MyTechGurus folder moved successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: Admin
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 294871 bytes
->Flash cache emptied: 42112 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 41620 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LogMeInRemoteUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: Public
->Temp folder emptied: 0 bytes

User: QBDataServiceUser19
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: QBDataServiceUser20
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: QBDataServiceUser21
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 41620 bytes

User: QBDataServiceUser22
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 41620 bytes

User: QBDataServiceUser23
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 41620 bytes

User: Rebecca
->Temp folder emptied: 1703172 bytes
->Temporary Internet Files folder emptied: 5439124 bytes
->Java cache emptied: 50330995 bytes
->FireFox cache emptied: 42745474 bytes
->Google Chrome cache emptied: 78259074 bytes
->Flash cache emptied: 42131 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 19617 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33298 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 753 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 67758 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 748 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 171.00 mb


[EMPTYJAVA]

User: Admin

User: All Users

User: Default

User: Default User

User: LogMeInRemoteUser

User: Public

User: QBDataServiceUser19

User: QBDataServiceUser20

User: QBDataServiceUser21

User: QBDataServiceUser22

User: QBDataServiceUser23

User: Rebecca
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: Admin
->Flash cache emptied: 0 bytes

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: LogMeInRemoteUser

User: Public

User: QBDataServiceUser19

User: QBDataServiceUser20

User: QBDataServiceUser21
->Flash cache emptied: 0 bytes

User: QBDataServiceUser22
->Flash cache emptied: 0 bytes

User: QBDataServiceUser23
->Flash cache emptied: 0 bytes

User: Rebecca
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 08152013_195335

Files\Folders moved on Reboot...
C:\Users\Rebecca\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Rebecca\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
C:\Windows\SysWow64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
 
Results of screen317's Security Check version 0.99.72
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
(On Access scanning disabled!)
Error obtaining update status for antivirus!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java(TM) 6 Update 17
Java version out of Date!
Adobe Flash Player 11.7.700.224
Adobe Reader 9 Adobe Reader out of Date!
Google Chrome 28.0.1500.72
Google Chrome 28.0.1500.95
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````


Farbar Service Scanner Version: 14-08-2013 01
Ran by Rebecca (administrator) on 15-08-2013 at 20:05:10
Running from "C:\Users\Rebecca\Desktop"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error.
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
 
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