Infected already

What type of files are you trying to view most of the time that causes the weird scrolling problem? Where and when does it occur?

Regards,
Your friendly momok =)

On microsoft word and on AOL, mozilla and Ie. The screen is jerky and bounces out at me when I scroll.

Hi,

I must admit, I have no idea what could be the cause of such a problem or how to offer a temporary solution to it. In fact I'm not quite sure what you mean from your description either.
I'm sorry I couldn't help much.

Regards,
Your friendly momok :|

Its alright momok no worries. I am thinking of getting another xp disc, I have a feeling this one is faulty or why would it be missing a file?

Yep, perhaps that might do the trick. Good luck with the new disc and let us know if it solves the problem.

Regards,
Your friendl momok =)

No problem mate. If your problem is hardware related, then in no way is it your fault, so don`t be so quick to go blaming yourself.

A faulty Windows disk can cause all kinds of problems and it`s quite possible that`s the cause of your problems. I hope it is for your sake, as a hardware problem could be quite expensive to fix.

Regards Howard

Yer I am thinking of phoning dell actually, the two things I want to know are 1

1. Why didnt i get given a dell recovery cd
2. Why the hell is my graphics card different

This is just me but I'm a stickler for customer service and support. I would probably demand some form of compensation from them.

My friend came over and had a look, looks like one of my usb ports is bust.

Thanks for letting us know. Hopefully, now you know what the problem is, you`ll be able to do something about it.

Regards Howard

its ok, I am just wondering whether to take it to a nearby pc shop, the only problem being they will rip me.

I usually find it`s best to ask around your friends etc, for recommendations as to which pc shop to use. I would hope that any pc shop wouldn`t rip you off, but sadly I know for a fact that some disreputable swines do.

Let us know how you get on.

Regards Howard

haha yeah. i mean i have a warranty.Do you think its such a hard job to put a new usb drive in, I mean when my floppy drive busted 2 years ago, I managed to put a new one in without much trouble.

If your system is still under warranty, then you should have Dell fix it for you.

USB ports can`t usually be fixed and a mobo change is required. what do you mean by usb drive?

Regards Howard

well At the front I have 2 usb ports if you like, one to put my blue wire to connect to aol and another one to put in pen driver, or itunes connector. Basically by pulling it out (e.g. usb out of the port), it seems to have damaged it. And for some reason thats causing a problem forthe rest of the pc.

If the usb port has shorted out, it may well have caused the rest of your problems. However, since I can`t see the actual problem myself, I`m not sure.

The front usb ports are usually connected to the mobo via small wires and are actually part of the case, rather than the mobo itself. Do you have a spare usb port on the back of the case that you can use?

Regards Howard

yer theres 2 usb ports at the back of the case, one is connected for keyboard and mouse, My only thing is howard, why does it go on about usb port when I am putting chipset drivers in and yet nothing is plugged into usb port 2 and port 1 is occupied by the net.

Like I said, if your front usb port is shorted, that could be the problem. However, as has been already discussed, it could also be a faulty Windows disk, or other hardware.

Until the system has been looked at by a professional, we won`t know for sure exactly what the cause of the problem is.

Regards Howard

right I have installed a new version of xp prof. Do I need to install chipset drivers again?

just installing this and then atm.