Laptop slow & slower - 100% CPU usage from startup

Solved
By golfin
Aug 12, 2010
Topic Status:
Not open for further replies.
  1. laptop has gotten slower and slower, with 100% cpu usage and an occasional blue screen - I suspect malware
    i 've attached scands
    thanks very much for your help

    teMalwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4371

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 7.0.5730.11

    8/10/2010 9:14:38 PM
    mbam-log-2010-08-10 (21-14-38).txt

    Scan type: Full scan (C:\|)
    Objects scanned: 221904
    Time elapsed: 10 hour(s), 35 minute(s), 14 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Documents and Settings\Rhoda\My Documents\Downloaded Program Updates\setupxv.exe (Rogue.Installer) -> Quarantined and deleted successfully.

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Welcome aboard [​IMG]

    Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
    Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
    Click on View > Select Colunms.
    In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
    Go File>Save As, and save the report as Procexp.txt.
    Attach the file to your next reply.

    ======================================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  3. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    Scans attd

    thanks, Broni -
    procexp and combofix logs attd

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Apparently realplay.exe (Real Player) is taking a good chunk of your CPU at 30.30%.
    I suggest, you uninstall it altogether and install Real Alternative instead: http://www.free-codecs.com/download/real_alternative.htm
    After doing this, post fresh Process Explorer log.

    =========================================================================

    I strongly recommend, you uninstall RegCure.
    Registry tools are not recommended and here is why: http://miekiemoes.blogspot.com/2008/02/registry-cleaners-and-system-tweaking_13.html

    =========================================================================

    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    File::
    c:\windows\system32\7547F59303.sys
    
    Registry::
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
    "NoResolveTrack"=-
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
    "NoResolveTrack"=-
    
    

    3. Save the above as CFScript.txt

    4. Close/disable all anti virus and anti malware programs again, so they do not interfere with the running of ComboFix.

    5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    [​IMG]


    6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
  5. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    process explorer & 2nd combofix scan

    I deleted real player and it was way faster, but after the combofix reboot it still starts out way slow (although it has speeded up a bit).
    I had already deleted regcure some time ago (it doesn't show up on my programs) so if you can tell me how to get rid of the residue i'd appreciate it.

    Process explorer and combofix attd.

    thanks for your time with this

    Attached Files:

  6. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Process Explorer looks more decent.
    System Idle Process is listed at 72.83%
    Much better, but not perfect yet.
    We're not done with cleaning yet, though.

    ===============================================================

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    ================================================================

    Download MBRCheck to your desktop

    Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
    It will show a black screen with some data on it.
    A report called MBRcheckxxxx.txt will be on your desktop
    Open this report and post its content in your next reply.

    ====================================================================

    Download OTL to your Desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Under the Custom Scan box paste this in:



    netsvcs
    drivers32 /all
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\system32\*.wt
    %systemroot%\system32\*.ruy
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\system32\spool\prtprocs\w32x86\*.tmp
    %systemroot%\*. /mp /s
    /md5start
    /md5stop
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\user32.dll /md5
    %systemroot%\system32\ws2_32.dll /md5
    %systemroot%\system32\ws2help.dll /md5
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs



    * Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  7. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    MBR and OTL logs

    all are attached - thanks

    Attached Files:

  8. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Run MBRCheck again.

    When it's done you'll see the following line:
    Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    Pres the Y key and then press Enter

    When the program asks you to Enter your choice, enter 2 and press the Enter key.

    Next the program will ask you to Enter the physical disk number to fix (0-99, -1 to cancel):
    Enter 0 (zero) and press the Enter key.

    Next the program will show Available MBR codes:, followed by a list of operating systems.
    Please enter 1 for Windows XP, and then press Enter.

    Next the program will prompt for confirmation.
    Type YES and hit Enter.

    When it's done there should be a text file with the results on your desktop.
    Please copy and paste it back here.

    Then reboot, run MBRCheck again and post new log.
  9. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    mbr

    MBRCheck, version 1.2.3
    (c) 2010, AD

    Command-line:
    Windows Version: Windows XP Professional
    Windows Information: Service Pack 3 (build 2600)
    Logical Drives Mask: 0x0000000c

    Kernel Drivers (total 142):
    0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
    0x806D0000 \WINDOWS\system32\hal.dll
    0xF7987000 \WINDOWS\system32\KDCOM.DLL
    0xF7897000 \WINDOWS\system32\BOOTVID.dll
    0xF7358000 ACPI.sys
    0xF7989000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
    0xF7347000 pci.sys
    0xF7487000 isapnp.sys
    0xF789B000 compbatt.sys
    0xF789F000 \WINDOWS\system32\DRIVERS\BATTC.SYS
    0xF7A4F000 pciide.sys
    0xF7707000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
    0xF798B000 intelide.sys
    0xF7329000 pcmcia.sys
    0xF7497000 MountMgr.sys
    0xF730A000 ftdisk.sys
    0xF72E4000 dmio.sys
    0xF770F000 PartMgr.sys
    0xF74A7000 VolSnap.sys
    0xF72CC000 atapi.sys
    0xF74B7000 disk.sys
    0xF74C7000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
    0xF72AC000 fltmgr.sys
    0xF7297000 drvmcdb.sys
    0xF7717000 PxHelp20.sys
    0xF7280000 KSecDD.sys
    0xF71F3000 Ntfs.sys
    0xF71C6000 NDIS.sys
    0xF74D7000 ohci1394.sys
    0xF74E7000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
    0xF71AC000 Mup.sys
    0xF6C8C000 kl1.sys
    0xF771F000 \WINDOWS\System32\DRIVERS\TDI.SYS
    0xF7507000 \SystemRoot\system32\DRIVERS\nic1394.sys
    0xF7617000 \SystemRoot\system32\DRIVERS\intelppm.sys
    0xF797F000 \SystemRoot\system32\DRIVERS\CmBatt.sys
    0xF5D04000 \SystemRoot\system32\DRIVERS\ati2mtag.sys
    0xF5CF0000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
    0xF778F000 \SystemRoot\system32\DRIVERS\usbuhci.sys
    0xF5CCC000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
    0xF7797000 \SystemRoot\system32\DRIVERS\usbehci.sys
    0xF7637000 \SystemRoot\system32\DRIVERS\bcm4sbxp.sys
    0xF5CB8000 \SystemRoot\system32\DRIVERS\sdbus.sys
    0xF59A8000 \SystemRoot\system32\DRIVERS\w29n51.sys
    0xF58D5000 \SystemRoot\system32\drivers\STAC97.sys
    0xF58B1000 \SystemRoot\system32\drivers\portcls.sys
    0xF7647000 \SystemRoot\system32\drivers\drmk.sys
    0xF588E000 \SystemRoot\system32\drivers\ks.sys
    0xF585D000 \SystemRoot\system32\DRIVERS\HSFHWICH.sys
    0xF575E000 \SystemRoot\system32\DRIVERS\HSF_DP.sys
    0xF56B6000 \SystemRoot\system32\DRIVERS\HSF_CNXT.sys
    0xF779F000 \SystemRoot\System32\Drivers\Modem.SYS
    0xF7657000 \SystemRoot\system32\DRIVERS\i8042prt.sys
    0xF569C000 \SystemRoot\system32\DRIVERS\Apfiltr.sys
    0xF77A7000 \SystemRoot\system32\DRIVERS\mouclass.sys
    0xF77AF000 \SystemRoot\system32\DRIVERS\kbdclass.sys
    0xF7667000 \SystemRoot\system32\DRIVERS\imapi.sys
    0xF79B9000 \SystemRoot\system32\drivers\sscdbhk5.sys
    0xF7677000 \SystemRoot\system32\DRIVERS\cdrom.sys
    0xF7687000 \SystemRoot\system32\DRIVERS\redbook.sys
    0xF77B7000 \SystemRoot\System32\Drivers\GEARAspiWDM.sys
    0xF565F000 \SystemRoot\system32\DRIVERS\iwca.sys
    0xF7ADB000 \SystemRoot\system32\DRIVERS\audstub.sys
    0xF7697000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
    0xF6C53000 \SystemRoot\system32\DRIVERS\ndistapi.sys
    0xF5648000 \SystemRoot\system32\DRIVERS\ndiswan.sys
    0xF76A7000 \SystemRoot\system32\DRIVERS\raspppoe.sys
    0xF76B7000 \SystemRoot\system32\DRIVERS\raspptp.sys
    0xF5637000 \SystemRoot\system32\DRIVERS\psched.sys
    0xF76C7000 \SystemRoot\system32\DRIVERS\msgpc.sys
    0xF785F000 \SystemRoot\system32\DRIVERS\ptilink.sys
    0xF7867000 \SystemRoot\system32\DRIVERS\raspti.sys
    0xF48B0000 \SystemRoot\system32\DRIVERS\rdpdr.sys
    0xF5ECE000 \SystemRoot\system32\DRIVERS\termdd.sys
    0xF79FD000 \SystemRoot\system32\DRIVERS\swenum.sys
    0xF4852000 \SystemRoot\system32\DRIVERS\update.sys
    0xF6275000 \SystemRoot\system32\DRIVERS\mssmbios.sys
    0xF786F000 \SystemRoot\system32\DRIVERS\omci.sys
    0xF76D7000 \SystemRoot\System32\Drivers\NDProxy.SYS
    0xF5F0E000 \SystemRoot\system32\DRIVERS\usbhub.sys
    0xF7A0B000 \SystemRoot\system32\DRIVERS\USBD.SYS
    0xF4704000 \SystemRoot\System32\Drivers\i2omgmt.SYS
    0xF1537000 \SystemRoot\system32\DRIVERS\klif.sys
    0xF7A31000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
    0xF7B81000 \SystemRoot\System32\Drivers\Null.SYS
    0xF7A33000 \SystemRoot\System32\Drivers\Beep.SYS
    0xF48E0000 \SystemRoot\system32\drivers\ssrtln.sys
    0xF77F7000 \SystemRoot\System32\drivers\vga.sys
    0xF7A35000 \SystemRoot\System32\Drivers\mnmdd.SYS
    0xF7A37000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
    0xF77D7000 \SystemRoot\System32\Drivers\Msfs.SYS
    0xF77CF000 \SystemRoot\System32\Drivers\Npfs.SYS
    0xF22AC000 \SystemRoot\system32\DRIVERS\rasacd.sys
    0xF1504000 \SystemRoot\system32\DRIVERS\ipsec.sys
    0xF14AB000 \SystemRoot\system32\DRIVERS\tcpip.sys
    0xF1483000 \SystemRoot\system32\DRIVERS\netbt.sys
    0xF13F3000 \SystemRoot\System32\vsdatant.sys
    0xF13CD000 \SystemRoot\system32\DRIVERS\ipnat.sys
    0xF13AB000 \SystemRoot\System32\drivers\afd.sys
    0xF5EDE000 \SystemRoot\system32\DRIVERS\netbios.sys
    0xF1380000 \SystemRoot\system32\DRIVERS\rdbss.sys
    0xF1310000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
    0xF5F1E000 \SystemRoot\System32\Drivers\Fips.SYS
    0xF20EA000 \SystemRoot\SYSTEM32\DRIVERS\APPDRV.SYS
    0xF255B000 \SystemRoot\System32\Drivers\Cdfs.SYS
    0xF254B000 \SystemRoot\system32\DRIVERS\wanarp.sys
    0xF253B000 \SystemRoot\system32\DRIVERS\arp1394.sys
    0xF12F8000 \SystemRoot\System32\Drivers\dump_atapi.sys
    0xF7A45000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
    0xBF800000 \SystemRoot\System32\win32k.sys
    0xF191E000 \SystemRoot\System32\drivers\Dxapi.sys
    0xF784F000 \SystemRoot\System32\watchdog.sys
    0xBF000000 \SystemRoot\System32\drivers\dxg.sys
    0xF7A61000 \SystemRoot\System32\drivers\dxgthk.sys
    0xBF012000 \SystemRoot\System32\ati2dvag.dll
    0xBF049000 \SystemRoot\System32\ati2cqag.dll
    0xBF07D000 \SystemRoot\System32\atikvmag.dll
    0xBF0B2000 \SystemRoot\System32\ati3duag.dll
    0xBF2F4000 \SystemRoot\System32\ativvaxx.dll
    0xBFFA0000 \SystemRoot\System32\ATMFD.DLL
    0xF4950000 \SystemRoot\system32\drivers\drvnddm.sys
    0xF7BB8000 \SystemRoot\system32\dla\tfsndres.sys
    0xEEEE7000 \SystemRoot\system32\dla\tfsnifs.sys
    0xF49F8000 \SystemRoot\system32\dla\tfsnopio.sys
    0xF79AB000 \SystemRoot\system32\dla\tfsnpool.sys
    0xF7847000 \SystemRoot\system32\dla\tfsnboio.sys
    0xF1603000 \SystemRoot\system32\dla\tfsncofs.sys
    0xF7B00000 \SystemRoot\system32\dla\tfsndrct.sys
    0xEEECE000 \SystemRoot\system32\dla\tfsnudf.sys
    0xEEEB5000 \SystemRoot\system32\dla\tfsnudfa.sys
    0xEEF0D000 \SystemRoot\system32\DRIVERS\AegisP.sys
    0xEEF09000 \SystemRoot\system32\DRIVERS\s24trans.sys
    0xEEE4D000 \SystemRoot\system32\DRIVERS\ndisuio.sys
    0xF77EF000 \??\C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys
    0xEE888000 \SystemRoot\system32\drivers\wdmaud.sys
    0xEE96D000 \SystemRoot\system32\drivers\sysaudio.sys
    0xEE675000 \SystemRoot\system32\DRIVERS\mrxdav.sys
    0xF79E1000 \SystemRoot\system32\DRIVERS\dsunidrv.sys
    0xEE4FC000 \SystemRoot\System32\Drivers\HTTP.sys
    0xEE3DD000 \SystemRoot\system32\DRIVERS\srv.sys
    0xEE625000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys
    0x7C900000 \WINDOWS\system32\ntdll.dll

    Processes (total 70):
    0 System Idle Process
    4 System
    556 C:\WINDOWS\system32\smss.exe
    1128 csrss.exe
    1200 C:\WINDOWS\system32\winlogon.exe
    1244 C:\WINDOWS\system32\services.exe
    1256 C:\WINDOWS\system32\lsass.exe
    1424 C:\WINDOWS\system32\ati2evxx.exe
    1440 C:\WINDOWS\system32\svchost.exe
    1528 svchost.exe
    1568 C:\WINDOWS\system32\svchost.exe
    1600 C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    1712 C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    1744 C:\Program Files\Intel\Wireless\Bin\WLKEEPER.exe
    1852 svchost.exe
    1932 svchost.exe
    2020 C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    1864 C:\Program Files\Intel\Wireless\Bin\ZCfgSvc.exe
    1796 C:\WINDOWS\system32\ati2evxx.exe
    180 C:\WINDOWS\explorer.exe
    448 C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
    1180 C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    1588 C:\Program Files\CheckPoint\ZAForceField\ISWSVC.exe
    660 C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
    760 C:\WINDOWS\system32\spoolsv.exe
    1900 svchost.exe
    2096 C:\WINDOWS\ehome\ehrecvr.exe
    2240 C:\WINDOWS\ehome\ehSched.exe
    2552 C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    2672 C:\Program Files\Java\jre6\bin\jqs.exe
    2724 C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    3004 C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    3064 C:\Program Files\Dell\NicConfigSvc\NicConfigSvc.exe
    3108 C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    3264 svchost.exe
    3308 C:\WINDOWS\system32\svchost.exe
    3336 wdfmgr.exe
    3904 mcrdsvc.exe
    2828 C:\WINDOWS\system32\dllhost.exe
    3224 wmiprvse.exe
    3524 alg.exe
    4088 C:\WINDOWS\ehome\ehtray.exe
    1736 C:\Program Files\Apoint\Apoint.exe
    1708 C:\WINDOWS\ehome\ehmsas.exe
    2144 C:\Program Files\Intel\Wireless\Bin\iFrmewrk.exe
    2008 C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    420 C:\WINDOWS\system32\svchost.exe
    3640 C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    2328 C:\Program Files\Apoint\ApntEx.exe
    2160 C:\WINDOWS\system32\dla\tfswctrl.exe
    968 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    3832 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
    3920 C:\Program Files\QuickTime\qttask.exe
    2324 C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    548 C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    336 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    3452 C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    1828 C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
    1688 C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    3120 C:\Program Files\Common Files\Java\Java Update\jusched.exe
    3624 C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    2344 C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    3764 C:\WINDOWS\system32\ctfmon.exe
    3228 C:\Program Files\Digital Line Detect\DLG.exe
    824 C:\WINDOWS\notepad.exe
    444 C:\WINDOWS\notepad.exe
    2052 C:\Program Files\Google\Chrome\Application\chrome.exe
    2904 C:\Program Files\Google\Chrome\Application\chrome.exe
    2652 C:\Program Files\Google\Chrome\Application\chrome.exe
    1696 C:\Documents and Settings\Rhoda\Desktop\MBRCheck (1).exe

    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`03ec1000 (NTFS)

    PhysicalDrive0 Model Number: WDCWD800VE-75HDT1, Rev: 11.07D11

    Size Device Name MBR Status
    --------------------------------------------
    74 GB \\.\PhysicalDrive0 Unknown MBR code
    SHA1: 79BCE648F143823706869D592F56B05B3E4D6E83


    Found non-standard or infected MBR.
    Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    Options:
    [1] Dump the MBR of a physical disk to file.
    [2] Restore the MBR of a physical disk with a standard boot code.
    [3] Exit.

    Enter your choice: Enter the physical disk number to fix (0-99, -1 to cancel): 0Available MBR codes:
    [ 0] Default (Windows XP)
    [ 1] Windows XP
    [ 2] Windows Server 2003
    [ 3] Windows Vista
    [ 4] Windows 2008
    [ 5] Windows 7
    [-1] Cancel

    Please select the MBR code to write to this drive: 1
    Do you want to fix the MBR code? Type 'YES' and hit ENTER to continue: yes
    Successfully wrote new MBR code!
    Please reboot your computer to complete the fix.


    Done!

    Attached Files:

  10. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Our fix didn't work....

    Restart computer
    When you reboot you will see an option to boot into the Recovery Console or the normal Windows installation.
    You have to use the up/down arrows to choose the Recovery Console. Then press Enter but you only have 2 seconds by default.
    If you find this hard to do then you can go into Control Panel, System, Advanced, Startup and Recovery, Settings. Where it says Time to Display List of Operating Systems, change it to 10 or more seconds. OK Then reboot.

    You should get a black screen with a C:\> prompt. Type with an Enter after each line:

    fixmbr

    (If it asks you if you are sure then say "Y".)

    exit

    Reboot computer.

    Post fresh MBRCheck log.
  11. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    Fixmbr done - MBR check log

    MBRCheck, version 1.2.3
    (c) 2010, AD

    Command-line:
    Windows Version: Windows XP Professional
    Windows Information: Service Pack 3 (build 2600)
    Logical Drives Mask: 0x0000000c

    Kernel Drivers (total 142):
    0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
    0x806D0000 \WINDOWS\system32\hal.dll
    0xF7987000 \WINDOWS\system32\KDCOM.DLL
    0xF7897000 \WINDOWS\system32\BOOTVID.dll
    0xF7358000 ACPI.sys
    0xF7989000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
    0xF7347000 pci.sys
    0xF7487000 isapnp.sys
    0xF789B000 compbatt.sys
    0xF789F000 \WINDOWS\system32\DRIVERS\BATTC.SYS
    0xF7A4F000 pciide.sys
    0xF7707000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
    0xF798B000 intelide.sys
    0xF7329000 pcmcia.sys
    0xF7497000 MountMgr.sys
    0xF730A000 ftdisk.sys
    0xF72E4000 dmio.sys
    0xF770F000 PartMgr.sys
    0xF74A7000 VolSnap.sys
    0xF72CC000 atapi.sys
    0xF74B7000 disk.sys
    0xF74C7000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
    0xF72AC000 fltmgr.sys
    0xF7297000 drvmcdb.sys
    0xF7717000 PxHelp20.sys
    0xF7280000 KSecDD.sys
    0xF71F3000 Ntfs.sys
    0xF71C6000 NDIS.sys
    0xF74D7000 ohci1394.sys
    0xF74E7000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
    0xF71AC000 Mup.sys
    0xF6C8C000 kl1.sys
    0xF771F000 \WINDOWS\System32\DRIVERS\TDI.SYS
    0xF7507000 \SystemRoot\system32\DRIVERS\nic1394.sys
    0xF75A7000 \SystemRoot\system32\DRIVERS\intelppm.sys
    0xF797F000 \SystemRoot\system32\DRIVERS\CmBatt.sys
    0xF67A9000 \SystemRoot\system32\DRIVERS\ati2mtag.sys
    0xF6795000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
    0xF774F000 \SystemRoot\system32\DRIVERS\usbuhci.sys
    0xF6771000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
    0xF7757000 \SystemRoot\system32\DRIVERS\usbehci.sys
    0xF75C7000 \SystemRoot\system32\DRIVERS\bcm4sbxp.sys
    0xF6718000 \SystemRoot\system32\DRIVERS\sdbus.sys
    0xF6408000 \SystemRoot\system32\DRIVERS\w29n51.sys
    0xF63C5000 \SystemRoot\system32\drivers\STAC97.sys
    0xF63A1000 \SystemRoot\system32\drivers\portcls.sys
    0xF75D7000 \SystemRoot\system32\drivers\drmk.sys
    0xF637E000 \SystemRoot\system32\drivers\ks.sys
    0xF634D000 \SystemRoot\system32\DRIVERS\HSFHWICH.sys
    0xF624E000 \SystemRoot\system32\DRIVERS\HSF_DP.sys
    0xF61A6000 \SystemRoot\system32\DRIVERS\HSF_CNXT.sys
    0xF778F000 \SystemRoot\System32\Drivers\Modem.SYS
    0xF75F7000 \SystemRoot\system32\DRIVERS\i8042prt.sys
    0xF618C000 \SystemRoot\system32\DRIVERS\Apfiltr.sys
    0xF7797000 \SystemRoot\system32\DRIVERS\mouclass.sys
    0xF779F000 \SystemRoot\system32\DRIVERS\kbdclass.sys
    0xF7607000 \SystemRoot\system32\DRIVERS\imapi.sys
    0xF79B7000 \SystemRoot\system32\drivers\sscdbhk5.sys
    0xF7617000 \SystemRoot\system32\DRIVERS\cdrom.sys
    0xF7627000 \SystemRoot\system32\DRIVERS\redbook.sys
    0xF77A7000 \SystemRoot\System32\Drivers\GEARAspiWDM.sys
    0xF614F000 \SystemRoot\system32\DRIVERS\iwca.sys
    0xF7A91000 \SystemRoot\system32\DRIVERS\audstub.sys
    0xF7637000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
    0xF6C4F000 \SystemRoot\system32\DRIVERS\ndistapi.sys
    0xF6138000 \SystemRoot\system32\DRIVERS\ndiswan.sys
    0xF7647000 \SystemRoot\system32\DRIVERS\raspppoe.sys
    0xF7657000 \SystemRoot\system32\DRIVERS\raspptp.sys
    0xF6127000 \SystemRoot\system32\DRIVERS\psched.sys
    0xF7667000 \SystemRoot\system32\DRIVERS\msgpc.sys
    0xF782F000 \SystemRoot\system32\DRIVERS\ptilink.sys
    0xF7837000 \SystemRoot\system32\DRIVERS\raspti.sys
    0xF4805000 \SystemRoot\system32\DRIVERS\rdpdr.sys
    0xF7557000 \SystemRoot\system32\DRIVERS\termdd.sys
    0xF79F9000 \SystemRoot\system32\DRIVERS\swenum.sys
    0xF47A7000 \SystemRoot\system32\DRIVERS\update.sys
    0xF6A83000 \SystemRoot\system32\DRIVERS\mssmbios.sys
    0xF787F000 \SystemRoot\system32\DRIVERS\omci.sys
    0xF4855000 \SystemRoot\System32\Drivers\NDProxy.SYS
    0xF7527000 \SystemRoot\system32\DRIVERS\usbhub.sys
    0xF7A0D000 \SystemRoot\system32\DRIVERS\USBD.SYS
    0xF45FE000 \SystemRoot\System32\Drivers\i2omgmt.SYS
    0xF01FA000 \SystemRoot\system32\DRIVERS\klif.sys
    0xF7991000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
    0xF7B1C000 \SystemRoot\System32\Drivers\Null.SYS
    0xF7993000 \SystemRoot\System32\Drivers\Beep.SYS
    0xF1633000 \SystemRoot\system32\drivers\ssrtln.sys
    0xF162B000 \SystemRoot\System32\drivers\vga.sys
    0xF799B000 \SystemRoot\System32\Drivers\mnmdd.SYS
    0xF799D000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
    0xF1623000 \SystemRoot\System32\Drivers\Msfs.SYS
    0xF161B000 \SystemRoot\System32\Drivers\Npfs.SYS
    0xF1BAD000 \SystemRoot\system32\DRIVERS\rasacd.sys
    0xF01C7000 \SystemRoot\system32\DRIVERS\ipsec.sys
    0xF016E000 \SystemRoot\system32\DRIVERS\tcpip.sys
    0xF0146000 \SystemRoot\system32\DRIVERS\netbt.sys
    0xF00B6000 \SystemRoot\System32\vsdatant.sys
    0xF0090000 \SystemRoot\system32\DRIVERS\ipnat.sys
    0xF13AE000 \SystemRoot\system32\DRIVERS\wanarp.sys
    0xF006E000 \SystemRoot\System32\drivers\afd.sys
    0xF139E000 \SystemRoot\system32\DRIVERS\netbios.sys
    0xF0043000 \SystemRoot\system32\DRIVERS\rdbss.sys
    0xEFFD3000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
    0xF137E000 \SystemRoot\System32\Drivers\Fips.SYS
    0xF136E000 \SystemRoot\system32\DRIVERS\arp1394.sys
    0xF1667000 \SystemRoot\SYSTEM32\DRIVERS\APPDRV.SYS
    0xF131E000 \SystemRoot\System32\Drivers\Cdfs.SYS
    0xEFFBB000 \SystemRoot\System32\Drivers\dump_atapi.sys
    0xF79AB000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
    0xBF800000 \SystemRoot\System32\win32k.sys
    0xF1034000 \SystemRoot\System32\drivers\Dxapi.sys
    0xF056A000 \SystemRoot\System32\watchdog.sys
    0xBF000000 \SystemRoot\System32\drivers\dxg.sys
    0xF7B75000 \SystemRoot\System32\drivers\dxgthk.sys
    0xBF012000 \SystemRoot\System32\ati2dvag.dll
    0xBF049000 \SystemRoot\System32\ati2cqag.dll
    0xBF07D000 \SystemRoot\System32\atikvmag.dll
    0xBF0B2000 \SystemRoot\System32\ati3duag.dll
    0xBF2F4000 \SystemRoot\System32\ativvaxx.dll
    0xBFFA0000 \SystemRoot\System32\ATMFD.DLL
    0xF246E000 \SystemRoot\system32\drivers\drvnddm.sys
    0xF7B7D000 \SystemRoot\system32\dla\tfsndres.sys
    0xEDFA5000 \SystemRoot\system32\dla\tfsnifs.sys
    0xF22AE000 \SystemRoot\system32\dla\tfsnopio.sys
    0xF79CF000 \SystemRoot\system32\dla\tfsnpool.sys
    0xF7867000 \SystemRoot\system32\dla\tfsnboio.sys
    0xF7677000 \SystemRoot\system32\dla\tfsncofs.sys
    0xF7ACB000 \SystemRoot\system32\dla\tfsndrct.sys
    0xEDF8C000 \SystemRoot\system32\dla\tfsnudf.sys
    0xEDF73000 \SystemRoot\system32\dla\tfsnudfa.sys
    0xF22B2000 \SystemRoot\system32\DRIVERS\AegisP.sys
    0xF1BB1000 \SystemRoot\system32\DRIVERS\s24trans.sys
    0xEDF3F000 \SystemRoot\system32\DRIVERS\ndisuio.sys
    0xF788F000 \??\C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys
    0xEDB76000 \SystemRoot\system32\drivers\wdmaud.sys
    0xF4895000 \SystemRoot\system32\drivers\sysaudio.sys
    0xED963000 \SystemRoot\system32\DRIVERS\mrxdav.sys
    0xF79F5000 \SystemRoot\system32\DRIVERS\dsunidrv.sys
    0xED832000 \SystemRoot\System32\Drivers\HTTP.sys
    0xED763000 \SystemRoot\system32\DRIVERS\srv.sys
    0xED7E2000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys
    0x7C900000 \WINDOWS\system32\ntdll.dll

    Processes (total 67):
    0 System Idle Process
    4 System
    1004 C:\WINDOWS\system32\smss.exe
    1128 csrss.exe
    1160 C:\WINDOWS\system32\winlogon.exe
    1204 C:\WINDOWS\system32\services.exe
    1216 C:\WINDOWS\system32\lsass.exe
    1384 C:\WINDOWS\system32\ati2evxx.exe
    1400 C:\WINDOWS\system32\svchost.exe
    1488 svchost.exe
    1528 C:\WINDOWS\system32\svchost.exe
    1572 C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    1688 C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    1708 C:\Program Files\Intel\Wireless\Bin\WLKEEPER.exe
    1784 svchost.exe
    1888 svchost.exe
    192 C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    396 C:\Program Files\Intel\Wireless\Bin\ZCfgSvc.exe
    544 C:\WINDOWS\system32\ati2evxx.exe
    652 C:\WINDOWS\explorer.exe
    176 C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
    840 C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    1560 C:\Program Files\CheckPoint\ZAForceField\ISWSVC.exe
    196 C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
    1060 C:\WINDOWS\system32\spoolsv.exe
    328 svchost.exe
    976 C:\WINDOWS\ehome\ehrecvr.exe
    1064 C:\WINDOWS\ehome\ehSched.exe
    2240 C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    2536 C:\Program Files\Java\jre6\bin\jqs.exe
    2876 C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    2924 C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    3180 C:\Program Files\Dell\NicConfigSvc\NicConfigSvc.exe
    3296 C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    3496 svchost.exe
    3664 C:\WINDOWS\system32\svchost.exe
    3776 wdfmgr.exe
    2272 mcrdsvc.exe
    560 C:\WINDOWS\system32\wuauclt.exe
    3472 C:\WINDOWS\system32\dllhost.exe
    2264 wmiprvse.exe
    2620 alg.exe
    1332 C:\WINDOWS\ehome\ehtray.exe
    2764 C:\Program Files\Apoint\Apoint.exe
    3676 C:\WINDOWS\ehome\ehmsas.exe
    2056 C:\Program Files\Intel\Wireless\Bin\iFrmewrk.exe
    3492 C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    3348 C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    3928 C:\WINDOWS\system32\svchost.exe
    744 C:\WINDOWS\system32\dla\tfswctrl.exe
    2680 C:\Program Files\Apoint\ApntEx.exe
    256 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    3392 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
    2568 C:\Program Files\QuickTime\qttask.exe
    240 C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    3824 C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    3480 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    4068 C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    1852 C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    3448 C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
    3440 C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    4060 C:\Program Files\Common Files\Java\Java Update\jusched.exe
    860 C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    644 C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    2044 C:\WINDOWS\system32\ctfmon.exe
    3248 C:\Program Files\Digital Line Detect\DLG.exe
    3908 C:\Documents and Settings\Rhoda\Desktop\MBRCheck (1).exe

    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`03ec1000 (NTFS)

    PhysicalDrive0 Model Number: WDCWD800VE-75HDT1, Rev: 11.07D11

    Size Device Name MBR Status
    --------------------------------------------
    74 GB \\.\PhysicalDrive0 Windows XP MBR code detected
    SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A


    Done!
     
  12. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Now, it looks good :)
    Cool :)

    Can you post fresh Process Explorer log?
  13. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    Process explorer

    processw explorer log attd

    Attached Files:

  14. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Something wrong here...
    Hardware Interrupts process is taking 75.28% of CPU.
    Let me check your OTL log.
  15. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    We need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.

    ========================================================================

    You seem to have some Kaspersky leftovers.
    Please, run Removal tool for Kaspersky Lab products: http://support.kasperskyamericas.com/knowledge-base-article/1464

    =======================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
      O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Toolbars present
      O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
      O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab (Reg Error: Key error.)
      O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} http://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab (Reg Error: Key error.)
      O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab (Reg Error: Key error.)
      [2010/05/30 01:45:36 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\ParetoLogic Anti-Spyware
      [1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
      [2244/01/15 06:00:26 | 000,003,120 | ---- | M] () -- C:\WINDOWS\MF_C421.lfa
      [2244/01/15 06:00:26 | 000,003,120 | ---- | M] () -- C:\WINDOWS\MF_C420.lfa
      [2010/06/15 15:40:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\RegCure
      [2005/12/12 21:28:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
      @Alternate Data Stream - 145 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
      
      
      :Services
      
      :Reg
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
      "DisableMonitoring" =-
      
      :Files
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
  16. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    otl fix and scan logs

    Broni -
    thanks for hanging with me
    I removed Java
    I ran the Kaspersky removal tool, although we' ve never loaded any kaspersky - it said non detected, but i ran the "all possible"
    and ran otl fix & scan - logs attd

    Attached Files:

  17. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Good :)
    Whatever leftovers from Kaspersky were there, are gone now.

    Let's continue with cleaning and we'll go back to CPU usage little bit later.

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Go to Kaspersky website and perform an online antivirus scan.

    • Disable your active antivirus program.
    • Read through the requirements and privacy statement and click on Accept button.
    • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    • When the downloads have finished, click on Settings.
    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
      • Archives
      • Mail databases
    • Click on My Computer under Scan.
    • Once the scan is complete, it will display the results. Click on View Scan Report.
    • You will see a list of infected items there. Click on Save Report As....
    • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
  18. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    security check scan and problem with kaspersky

    kaspersky says my computer does not meet the requirements for 7.0

    here's the checkup file:

    Results of screen317's Security Check version 0.99.5
    Windows XP Service Pack 3
    Internet Explorer 7 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Disabled!
    ZoneAlarm Anti-virus
    ZoneAlarm Toolbar
    Antivirus up to date!
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Ad-Aware
    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 21
    Adobe Flash Player 10.1.53.64
    Adobe Reader 8.1.3
    Out of date Adobe Reader installed!
    Mozilla Firefox (3.6.8)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    Ad-Aware AAWService.exe
    Ad-Aware AAWTray.exe is disabled!
    Zone Labs ZoneAlarm zlclient.exe
    ````````````````````````````````
    DNS Vulnerability Check:

    GREAT! (Not vulnerable to DNS cache poisoning)

    ``````````End of Log````````````
  19. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    Kaspersky ok with firefox not with chrome

    kaspersky apparently had a problem with chrome
    firefox seems ok and i'm running scan
  20. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    OK....

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.
  21. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    kaspersky scan

    adobe reader upgraded - kapersky can attd

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7.0: scan report
    Sunday, August 15, 2010
    Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Last database update: Saturday, August 14, 2010 23:15:07
    Records in database: 4132456
    --------------------------------------------------------------------------------

    Scan settings:
    scan using the following database: extended
    Scan archives: yes
    Scan e-mail databases: yes

    Scan area - My Computer:
    C:\
    D:\

    Scan statistics:
    Objects scanned: 91479
    Threats found: 0
    Infected objects found: 0
    Suspicious objects found: 0
    Scan duration: 07:31:54

    No threats found. Scanned area is clean.

    Selected area has been scanned.
  22. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Cool :)

    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    ======================================================================

    Your computer is clean [​IMG]


    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how is your computer doing.
  23. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    thanks!

    Broni

    appreciate all your help - thank you very much

    It still seems very slow at boot up but at least I've eliminated virus as a cause -
    once its been running for a while it seems to be ok on speed
  24. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Very good :)

    We can work on this little bit.
    Firstly, give me fresh Process Explorer (PE) log.
  25. golfin

    golfin Newcomer, in training Topic Starter Posts: 16

    Process Explorer Log

    Broni - thanks for the extra help - here is process log

    Attached Files:

Topic Status:
Not open for further replies.


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