Hi, I have been investigating why the Icons on my Desktop suddenly appeared larger and the homepage screen locked. I did try to change the size of the icons manually via Control Panel/Settings,this had no effect at all. I then tried to download MBAM and the installation aborted due to " Failure to complete Shortcuts." The same thing happened when I tried to download and run Adw Cleaner..the tool did not complete installation. I also have not been able to download the latest updates from Microsoft,an on-screen message said: "We are unable to complete the updates,undoing changes." The only information I have is from an Avast! Boot-Time scan which has revealed the following: NewPlayer.exe Adware.FPL.Gen.vb Adware. RPL.Gen.rc Malware.Win.32.Gen.sm!s1 Malware.Win.32.Feven.an!s My PC info: model: ASUSTeK K5130 OS: Windows 8.1 Processor: Intel Core i3-3240T Main Circuit Board: K5130 RevX.ox I have read many threads here on TS regarding Adware/Malware removal and as each topic is specific to the user,I thought it best to start a new topic and ask for assistance. Many thanks, Drumma.