It looks like your computer doesn't like Comodo for some reason.
Comodo is consuming a good chunk of your CPU cycles.
Why don't we experiment a little...
Uninstall Comodo, turn Windows firewall on, restart computer and run OTL.
quick question: OTL opens as 'Security Tool - protect your PC'?
If so, it ran a scan automatically when I double clicked it, and now it is saying it has found 25 trojans/spyware etc. I do not see any place to enter the red text that you posted.
update: I didnt touch a thing on my machine - was typing on here, and I got BSOD, which says that 'a problem appears to be caused by a file with something like sysprcmd.sys (went off too quickly to get the full file name. computer logged off and restarted. what should I do? thanks!
Don't worry about me. You're doing fine.
Start in normal mode and if MBAM gives you any issues, run rKill first (you still should have it on your desktop).
can't run either MBAM or rkills - the 'Security Tool' pops up to say those files are infected and the worm is trying to send my credit card details. can't open task manager or anything....
MBAM is running now - one infection found so far...it may take a while at the rate it's going, so I may just leave it to run through the night and post the results tomorrow.
ran MBAM in safe mode and it found two trojans, which were removed (log attached). when I restarted in normal mode, Security Tool was still on there though. what next? (edit: I am set up in safe mode right now, awaiting your guidance)
sorry for the bump - but just FYI for Broni - I am running an Avira scan in Safe Mode - which will likely run through the night (very slow!)...so if we can touch base tomorrow instead, it might be best
Luckily, there was only one other person on this board affected by the same hacked download.
The issue has been fixed last night already, so all safe by now.
What's your situation right now?
I'm home only for a short period of time and I'll be gone for couple of hours, so let me know what your situation is.
The scan has been running for 6.5 hrs and is only 60% done - so it'll probably only be done in another 6 hrs or so (middle of the night for me). I'll post the Avira scan result as soon as I have it tomorrow morning.
It looks like your computer doesn't like Comodo for some reason.
Comodo is consuming a good chunk of your CPU cycles.
Why don't we experiment a little...
Uninstall Comodo, turn Windows firewall on, restart computer and run OTL.
* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:
I really appreciate your help on this - and realize that it is not your issue that my computer is infected, but maybe I am not communicating properly here:
My computer is still infected with the Security Tool virus (I just restarted in Normal Mode and it is doing the same thing).
Just to remind you, here is what happened after you told me to uninstall Comodo, reactivate Windows Firewall and install the OTL file:
1. I uninstalled Comodo
2. I went to activate Windows Firewall but it was already activated (weird - but maybe that's why it was consuming so many cycles?), and restarted my computer
3. I downloaded the (infected) OTL file to my desktop
4. I opened OTL so that I could paste the red text into the Custom Scans box, it opened the Security Tool virus instead
5. I posted on here and you let me know that it was an infected file
6. I restarted in Safe Mode and ran an MBAM scan that took all night (two trojans found and quarantined - log posted)
7. I ran a full Avira scan which took 18hrs and it found nothing
8. I restarted in Normal Mode and the Security Tool virus is still alive and kicking.