Need help with W7

Yep. That is why I posted those two other boxes to show what was in the Change & Advanced boxes in hopes of a fix..
I read parts of this link http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=dmp I think but it said something about an ISO & I aint got no cd's/dvd's to use.
Is there any chance/possibility I could completely remove Google Earth, reboot & do a fresh install to get rid of this headache?
I'm bout out of patience.:mad:
 
As I mentioned towards the beginning of this thread, I had twice removed & reinstalled it. Once with revo & once uaing add/remove aka Programs & Features. Obviously neither removed it adequately.
Now when I had it on my XP, I'd use either of hose two ways to remove a program & then I'd do a search via Start>Search?Folders & Files but on W7, I don't know how to do that yet.
 
Since, for whatever reason, you can't locate the dmp file thru Explorer, maybe try using Search function. Just need to make sure show hidden files and directory is on.
 
Ehhh, perhaps try cleaning registry to get rid of all the leftovers from old software.
In post #77,it sounded to me like you thought I had removed Google Earth. I now have removed it using revo & I ran ccleaner & did a search for Google Earth & nothing found. I don't know how to run ccleaner using the registry part.
 
In post #77,it sounded to me like you thought I had removed Google Earth. I now have removed it using revo & I ran ccleaner & did a search for Google Earth & nothing found. I don't know how to run ccleaner using the registry part.

Which function of CCleaner did you use? I think what St1ckM4n referred to is this:

Clipboard01.png
 
Going into the registry with out help from an experienced person is a no no to me.
You are not entering the registry by using CCleaner. That is what makes CCleaner so helpful, is it will clean some of the junk out of the registry for you. I usually run the registry cleaner every time I use CCleaner.
 
You are not entering the registry by using CCleaner. That is what makes CCleaner so helpful, is it will clean some of the junk out of the registry for you. I usually run the registry cleaner every time I use CCleaner.
Ok, fine. But I'd still appreciate help. I did it previously in here on my XP, & had help.:)
 
You don't really need help with CCleaner. CCleaner does all the work. Click the button to scan for issues and then click another button to remove the issues. Some would tell you its not a good idea to remove all without looking through the list. I've not had any issues removing everything that was found.

Now if you was to enter the registry and navigate to a destination for edit, I would advise against that unless you have help. I do edit the registry myself at times but I am far from understanding everything there is to know about the registry. I am confident though that if a program has been uninstalled, any and all keys or entries can be removed associated with that program. However, I'm not confident enough to advise such a procedure.
 
Just confirming the above stuff, also. You're good to go, learninmypc. :p

Uninstall Google Earth, run Ccleaner registry part, then reinstall Google Earth if you wish.
 
Just confirming the above stuff, also. You're good to go, learninmypc. :p

Uninstall Google Earth, run Ccleaner registry part, then reinstall Google Earth if you wish.
Thank you for the confidance. Google Earth has been uninstalled. I will write out the directions for the ccleaner registry part & run it later this morning.:)
At what point does it tell you to back up the registry? I just started it, clicked the registry box, Scan for issues & then fix selected issues, but nothing to do with backing up the registry.:confused:
 
A little box will pop up after you scan the registry and click on fix selected. It will ask you if you want to save changes made to registry.
 
I don't always, depends on what and the number of registry items got removed. If it's driver related, then I reboot to make sure the computer still works. If it's something like file extensions, shortcuts, something trivial then I don't.
 
Should I try to attach it here so you'll know? I have the back up saved to my flashdrive. It said it was fixed.
 
Again, I thank you.(y)Since I'll have to eventually reboot/shut down eventually, I'm going to hope it reboots fine. We'll see.
 
It did but it quickly disappeared. Needless to say, I'm not a happy camper.
I've always thought if you delete a program properly, it'll do a clean install next time. When I reinstalled it, same layers were checked.
I'll try to see if I can get the pop up dmp thing again.
Not the dmp thing, but this
run time error.jpg
 
Back