Need help with W7

I think there is a mis understanding here. ALL my attachments in this thread are done by clicking Upload a file.
In post # 57 what exactly are you referring to? Thats is where I'm confused.

Yep, the Upload a File button, so just keep doing what you've been doing.

If you're talking about post 47, "Don't know how big the dmp file is, but if it's small, maybe attach that to your post and hopefully someone can decipher and let you know what the problem is.",
it does not exist. when I click on it, I get the image in post # 50.
So I'm confused on how to post something that doesn't exist.
Ok, here is the path showing it is empty

Thought you found it? What's that file you had in post #56? In your screen cap above, looks like you have Users> AppData, instead of Users>Thomas Paine>AppData.

I'm confused because there is no THOMAS~1. Going Users>Thomas Paine> there is no AppData

Well, I'm confused as well, because looked like you found it at one point.

If GE the program doesn't work, what about the browser plugin? Have you tried that? It's a browser plugin so it lacks a lot of the features that you'll find in the program but depends on what you need, might be enough.

, What should I click on to post?

"THOMAS~1" is the short 8 Character name for your long name "Thomas Paine". When long file names were created, they had to keep a short filename for compatibility. So every file/folder longer than 8 characters, has a short name as well as its full long name.

Thank you cliffordcooley. I did check the plug in & it is up to date

I've got the box posted in 56 I think it is sitting on my desktop, what do I post from it?

I'm not sure what you're asking? If you've found the dmp file then upload it, and wait for someone to help you w/ that.

The image in post # 56 & 66 I relocated it & it is on my desktop sitting there. If I click the change box,it gives me options on how to open it.



Below that is Advanced which gives me other choices.
What I'm asking is how do I find the dmp file to upload it?

If you relocated it to your desktop, the address should be something like "C:\users\owner\desktop".

From the properties dialog box, look under the location line for the address to the file you are viewing properties of.

This is what I'm telling you is on my desktop

If I click change, I get the first attached image in post #72. If I click Advanced, I get the lower image in same post.
The image in post # 66 is just sitting on my desktop. I can move it any place on my desktop which is why I'm trying to find out what next. It is NOT an icon.
I hope you aren't as confused as I am.

Yes, I am. So the dmp file is still where it's at, but the property box is still showing on the desktop? And you're still attempting to locate the dmp file?

Yep. That is why I posted those two other boxes to show what was in the Change & Advanced boxes in hopes of a fix..
I read parts of this link http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=dmp I think but it said something about an ISO & I aint got no cd's/dvd's to use.
Is there any chance/possibility I could completely remove Google Earth, reboot & do a fresh install to get rid of this headache?
I'm bout out of patience.

You haven't uninstalled Google Earth and reinstalled? Step #1

As I mentioned towards the beginning of this thread, I had twice removed & reinstalled it. Once with revo & once uaing add/remove aka Programs & Features. Obviously neither removed it adequately.
Now when I had it on my XP, I'd use either of hose two ways to remove a program & then I'd do a search via Start>Search?Folders & Files but on W7, I don't know how to do that yet.

Ehhh, perhaps try cleaning registry to get rid of all the leftovers from old software.

Since, for whatever reason, you can't locate the dmp file thru Explorer, maybe try using Search function. Just need to make sure show hidden files and directory is on.