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Discussion in 'Virus and Malware Removal' started by Human_Being, Nov 7, 2012.

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  1. Broni Malware Annihilator Posts: 39,288   +175

    FSS log is incomplete.
    Broni, Nov 9, 2012
    #21

  2. Human_Being Newcomer, in training Posts: 24

    AdwCleaner v2.007 - Logfile created 11/09/2012 at 21:49:37
    # Updated 06/11/2012 by Xplode
    # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
    # User : Heidi - HEIDI-SILVER-HP
    # Boot Mode : Normal
    # Running from : C:\Users\Heidi\Downloads\adwcleaner (1).exe
    # Option [Delete]


    ***** [Services] *****


    ***** [Files / Folders] *****

    Folder Deleted : C:\Program Files (x86)\Conduit
    Folder Deleted : C:\Program Files (x86)\uTorrentBar
    Folder Deleted : C:\Users\Heidi\AppData\Local\Conduit
    Folder Deleted : C:\Users\Heidi\AppData\LocalLow\Conduit
    Folder Deleted : C:\Users\Heidi\AppData\LocalLow\uTorrentBar

    ***** [Registry] *****

    Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
    Key Deleted : HKCU\Software\AppDataLow\Software\uTorrentBar
    Key Deleted : HKCU\Software\AppDataLow\Toolbar
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A97B89CD-B65C-49DD-AF46-2B772C627456}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Deleted : HKCU\Software\Softonic
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2786678
    Key Deleted : HKLM\Software\Conduit
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A97B89CD-B65C-49DD-AF46-2B772C627456}
    Key Deleted : HKLM\Software\uTorrentBar
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{A97B89CD-B65C-49DD-AF46-2B772C627456}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{389AB7EF-35BB-4802-8175-10EE5CE117E4}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DC88F98F-C565-46C2-B59E-8A74D305F244}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\uTorrentBar Toolbar
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]
    Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC}]

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v9.0.8112.16421

    [OK] Registry is clean.

    -\\ Google Chrome v23.0.1271.64

    File : C:\Users\Heidi\AppData\Local\Google\Chrome\User Data\Default\Preferences

    [OK] File is clean.

    -\\ Opera v11.61.1250.0

    File : C:\Users\Heidi\AppData\Roaming\Opera\Opera\operaprefs.ini

    [OK] File is clean.

    *************************

    AdwCleaner[S1].txt - [3467 octets] - [09/11/2012 21:49:37]

    ########## EOF - C:\AdwCleaner[S1].txt - [3527 octets] ##########
    Human_Being, Nov 9, 2012
    #22

  3. Human_Being Newcomer, in training Posts: 24

    I saved the other logs, but I think I did not save the fss log and it closed when it rebooted with ad ware. Should I run again, or is it futile?
    Human_Being, Nov 9, 2012
    #23

  4. Broni Malware Annihilator Posts: 39,288   +175

    Yes, re-run it.
    Broni, Nov 9, 2012
    #24

  5. Human_Being Newcomer, in training Posts: 24

    Farbar Service Scanner Version: 09-11-2012
    Ran by Heidi (administrator) on 09-11-2012 at 21:47:57
    Running from "C:\Users\Heidi\Downloads"
    Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============

    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
    Human_Being, Nov 9, 2012
    #25

  6. Human_Being Newcomer, in training Posts: 24

    Fss saved the log, it was here just did not see it the first look, that is from the first scan
    Human_Being, Nov 9, 2012
    #26
     

  7. Broni Malware Annihilator Posts: 39,288   +175

    Good :)
    Eset...
    Broni, Nov 9, 2012
    #27

  8. Human_Being Newcomer, in training Posts: 24

    I did not have the box removed infected files checked. Here is the log that showed 2 infected files. It took 5 hours to run.

    C:\Users\Heidi\Downloads\setup.zipa variant of Win32/Kryptik.AHJP trojan
    C:\Users\Heidi\Downloads\SoftonicDownloader_for_vlc-media-player.exeWin32/SoftonicDownloader.C application
    Human_Being, Nov 10, 2012
    #28

  9. Broni Malware Annihilator Posts: 39,288   +175

    Delete both items manually. Empty Recycle Bin.

    =========================

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    =========================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ==============================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
    Broni, Nov 10, 2012
    #29

  10. Human_Being Newcomer, in training Posts: 24

    When installing adobe, it started putting macafee security scan pluson too?
    Human_Being, Nov 10, 2012
    #30

  11. Broni Malware Annihilator Posts: 39,288   +175

    You always have to pay attention when installing anything.
    There was an option to UN-check McAfee Security Scan installation.
    If it installed already uninstall it.
    Broni, Nov 10, 2012
    #31

  12. Human_Being Newcomer, in training Posts: 24

    Sneaky
    ok
    Human_Being, Nov 10, 2012
    #32

  13. Human_Being Newcomer, in training Posts: 24

    Alright, instructions completed.

    Thanks a bunch for help, my computer no longer sounds like a bunch of college guys telling satan santa jokes, and I learned some things.

    Thanks for your volunteer efforts!
    Human_Being, Nov 11, 2012
    #33

  14. Broni Malware Annihilator Posts: 39,288   +175

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Nov 11, 2012
    #34
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