also @ TechSpot: Congress pressures Google on Glass privacy concerns

Please help, my computer keeps crashing

Discussion in 'Device Drivers' started by xscomputer, Dec 16, 2004.

  1. Solomon Newcomer, in training

    Looks like I'm in the same boat. PC crashing! Arg.

    This has been going on for several months now, and started without any relation to config or hardware changes. I've done a system restore to a date prior to the problems, but it didn't seem to help.

    Here's the bugcheck from the event viewer:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xc0000005, 0x804f30fd, 0xf41c2ad4, 0xf41c27d4). A dump was saved in: C:\WINDOWS\Minidump\Mini081105-02.dmp.

    Any help would be greatly appreciated!

    Solomon
  2. Black Jesus Newcomer, in training

    well that seems like the problem that i once had...

    i tried everything and nothing worked...


    so i took cpc2004's advice and fokused on my ram memory, tried to reseat it, but that also didn't work...

    so i went and bought myslef a brand new 512 MB kingston 400 MHz chip, stoped using old ram (2 chips with a 256 MB & 333 MHz), and everything is working like it worked when i bought the computer... HE DIDN'T CRASH, OR SHOWED ME SOME DUMB MESSAGE FOR A LONG TIME...

    MY COMPUTER IS NORMAL AGAIN...

    sorry it took me so long to make a reply...

    i hope you will fix your computer, because i know how much mine pissed me off... :knock:

    BY THE WAY TNX A LOT cpc2004!!!

    sorry if i made some errors in expressions or grammar...

    i hope you understood what i wanted to say :approve:
  3. xRiotedMindx Newcomer, in training

    My Computer

    My computer also crashes at random, and I have tried many things, from updating my BIOS, when I first got a warning that that was the cause, to reinstalling all of my drivers, when that became the issue. Also, I tried to do the bypass that Windows told me, which was to turn off my hardware acceleration, as well as disable write combining. This didn't work, and also prevented me from using a lot of my programs and games. Lastly, I took a look at my case, and checked the fans and temperature. Despite a bit of dust, everything was working fine. A few things, my video card, and my motherboard were warm, but nothing too hot. I mean when you are running high end programs, and games that pull a lot on your hardware, what do you expect. So, since I have an Asus motherboard, I have a program called AI Booster, which allows me to control the output/performance of it, as well as check on the CPU. I looked at the temperature of the CPU (38 degrees Celsius), the rpm of its fan (1985), and its volt meter (1.41). As for the memory, the volt meter read 2.55, and for the AGP, it was 1.60. The system came in at 36 degrees Celsius; however the power and chassis both read 0 rpm, which is bizarre. This is where I hung up the towel, and decided to seek advice. So, in order to aid you in helping me out, I have attached the information from the DxDiag scan, and a minidump file. They include all of my hardware information.
    ______________________________________________________________________
    What I got from Microsoft:

    Error Caused By A Device Driver

    Thank you for submitting an error report. Microsoft is unable to specifically determine what caused the problem you reported. To troubleshoot the problem, please see the information below.

    Analysis

    A device driver installed on your system caused the problem; however, we cannot determine the precise cause. Depending on which situation is applicable to you, please do one of the following:
    • If this problem occurred after you installed a new hardware device on your system, the problem might be caused by the driver for the device. If you know the manufacturer of the device, contact the manufacturer's product support service for assistance.
    • Some software, such as firewall and anti-virus software, also installs drivers. If this problem occurred after you installed new software, the software might have installed a driver that caused the problem. If you know the manufacturer of the software, contact the manufacturer's product support service for assistance.
    • If you don't know the driver's manufacturer and need help diagnosing and resolving this problem, contact your computer manufacturer's product support service.
    • Updated drivers might be available on the Microsoft Windows Update website. At Windows Update, you can have your computer scanned and, if there are updated drivers available, Windows Update will offer a selection of drivers that you might be able to use. To learn more about updated drivers that might be available, visit Microsoft Windows Update.
    • For information about Microsoft support options, visit Microsoft Product Support Services.
    Additional Technical Information
    • How to Troubleshoot Hardware and Software Driver Problems in Windows XP (Q322205)”

    I hope that you all can help me! :)

    Thanks in advance,
    -Cameron
  4. cpc2004 Newcomer, in training Posts: 2,044

    Bad ram is the culprit as one of your minidump has memory corruption.

    Suggestion
    1. Reseat the memory stick to another memory slot. If it still fails, proceed to step 2
    2. Take one memory stick, if you have more than one memory stick. If it does not crash, the removed memory stick is faulty.


    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: aeaf237f, The address that the exception occurred at
    Arg3: aedd67e0, Trap Frame
    Arg4: 00000000

    Debugging Details:
    -----------------
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - "0x%08lx"

    FAULTING_IP:
    kmixer!EnableSRC+10f
    aeaf237f 8b00 mov eax,[eax]

    TRAP_FRAME: aedd67e0 -- (.trap ffffffffaedd67e0)
    ErrCode = 00000000
    eax=000000a0 ebx=0000009f ecx=00000001 edx=8a8e4020 esi=e3c13870 edi=889dd000
    eip=aeaf237f esp=aedd6854 ebp=aedd6860 iopl=0 nv up ei ng nz na po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010286
    kmixer!EnableSRC+0x10f:
    aeaf237f 8b00 mov eax,[eax] ds:0023:000000a0=????????
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: CODE_CORRUPTION
    BUGCHECK_STR: 0x8E
    LAST_CONTROL_TRANSFER: from aeaee2e8 to aeaf237f

    STACK_TEXT:
    aedd6860 aeaee2e8 88b5b910 e3c13870 889dd000 kmixer!EnableSRC+0x10f
    aedd688c ba5a5f4c 8a5288d0 00000002 88bb4688 kmixer!PinStateHandler+0x148
    aedd68f0 ba5a5ec9 8a5288d0 00000007 aeaded08 ks!KspPropertyHandler+0x616
    aedd6914 aeadc341 8a5288d0 00000007 aeaded08 ks!KsPropertyHandler+0x19
    aedd693c ba5a5f85 88b52f10 88b5b910 aedd6988 kmixer!PinDispatchIoControl+0xf1
    aedd694c 804e13d9 88b52f10 8a5288d0 8a5288d0 ks!DispatchDeviceIoControl+0x28
    aedd695c ba5a6c47 af5cea8c aedd69c8 e490c484 nt!IopfCallDriver+0x31
    aedd6988 af5cfb33 88ddd568 00000000 002f0003 ks!KsSynchronousIoControlDevice+0xbd
    aedd69d0 af5d20a4 88ddd568 00000000 00000002 sysaudio!PinConnectionProperty+0x42
    aedd69fc af5d1c3c 00000003 00000003 00000006 sysaudio!CPinNodeInstance::SetState+0x101
    aedd6a14 af5d1bff 00000003 00000002 00000006 sysaudio!CStartNodeInstance::SetStateTopDown+0x25
    aedd6a34 af5d032c 00000003 00000006 88b36168 sysaudio!CStartNodeInstance::SetState+0x3f
    aedd6a48 ba5a5f4c e2597a20 88b36168 88b36160 sysaudio!CPinInstance::pinStateHandler+0x5d
    aedd6aac ba5a5ec9 8a528a68 00000003 af5cea30 ks!KspPropertyHandler+0x616
    aedd6ad0 af5d028c 8a528a68 00000003 af5cea30 ks!KsPropertyHandler+0x19
    aedd6b24 ba5a5f85 890378e0 8a528a68 aedd6b70 sysaudio!CPinInstance::pinDispatchIoControl+0x115
    aedd6b34 804e13d9 890378e0 8a528a68 8a528a68 ks!DispatchDeviceIoControl+0x28
    aedd6b44 ba5a6c47 af452cb0 aedd6bb0 00000000 nt!IopfCallDriver+0x31
    aedd6b70 af443cd4 88d57ad0 00000000 002f0003 ks!KsSynchronousIoControlDevice+0xbd
    aedd6bb8 af443ba9 88d57ad0 af452ca0 00000000 wdmaud!PinProperty+0x4b
    aedd6bd8 af443bf6 88d57ad0 00000003 8a57e7b4 wdmaud!StatePin+0x1c
    aedd6bf8 af444217 890bb0cc 8a57e7a0 00000003 wdmaud!StateWavePin+0x83
    aedd6c14 af444249 889fc008 890bb000 00000001 wdmaud!Dispatch_State+0x154
    aedd6c40 804e13d9 00000000 890bb000 806ff410 wdmaud!SoundDispatch+0x2e8
    aedd6c50 8056f50b 889fc09c 8a7c9330 889fc008 nt!IopfCallDriver+0x31
    aedd6c64 80580fb1 8905a8d8 889fc008 8a7c9330 nt!IopSynchronousServiceTail+0x60
    aedd6d00 8058709e 000005c0 00000638 00000000 nt!IopXxxControlFile+0x5ef
    aedd6d34 804dd99f 000005c0 00000638 00000000 nt!NtDeviceIoControlFile+0x2a
    aedd6d34 7c90eb94 000005c0 00000638 00000000 nt!KiFastCallEntry+0xfc
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    01d8fc70 00000000 00000000 00000000 00000000 0x7c90eb94

    CHKIMG_EXTENSION: !chkimg -lo 50 -db !kmixer
    2 errors : !kmixer (aeaf2380-aeaf2390)
    aeaf2380 *00 24 8d 14 80 c1 e2 06 03 d3 8d 84 97 c0 14 00 .$..............
    aeaf2390 *46 ff 00 8b 46 24 8d 04 80 c1 e0 06 03 c3 39 8c F...F$........9.

    MODULE_NAME: memory_corruption
    IMAGE_NAME: memory_corruption
    FOLLOWUP_NAME: memory_corruption
    DEBUG_FLR_IMAGE_TIMESTAMP: 0
    MEMORY_CORRUPTOR: STRIDE
    STACK_COMMAND: .trap ffffffffaedd67e0 ; kb
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE
    BUCKET_ID: MEMORY_CORRUPTION_STRIDE

    Followup: memory_corruption
  5. atzdolp Newcomer, in training

    it just restarts randomly!

    Hi
    I just upgraded my computer, harddisk, roms, motherboard, gotten all of them changed. However, I started having problems with my computer right after this. The problems I faced are almost the same as what was being posted in this forum. Initially, my computer encountered the IRQL not less or equal to problem... is a blue screen and the message follows: physical memory dumping begins blah...
    Now, the problem has been eliminated after i changed a new hard disk. The blue screen on the IRQL drivers no longer appears, however the annoying thing here is that my computer just kept restarting on its own. It restarts randomly, sometimes within 5 minutes of usage, sometimes about hours of usage (eg1-2 hr), sometimes I just leave the computer on (no usage, just in screensaver mode) for a very long time and it will still restart. I dunno why.. after it restarts, this microsoft windows box will appear mentioning tthat system has recovered from a serious error, then the choice of whether to send the report. Right above the send or don't send report option, There is a click here option for me to go and see what the error report contains. out of curiosity, i clicked and saw the error signature goes

    BCCode : 1000008e BCP1 : C0000005 BCP2 :805725B3 BCP : 3 F61FE928
    BCP4: 00000000 DSVer : 5_1_2600 SP : 2_0 Product : 256_1]

    And below, I went in to click on the technical details. It says:
    The following files will be included in this error report:
    it refers to my C:\DOCUME~1 locals folder, under TEMP folder and goes into WER8ed7.dir00\Mini090205-04.dmp
    then WER8ed7.dir00\sysdata.xml
    It looks like the internet websites that is causing the problem?

    Can anyone pls help? Thanks a lot.
  6. Lynchy Newcomer, in training

    More crashing problems....

    I have been having problems with my computer crashing frequently. Hoping someone here can help :giddy:

    I took the advise of an earlier poster and turned off the Automatic Recovery in the Startup and Recovery, but would like to know what is causing these constant crashes.

    The standard Microsoft message says is either a driver or graphics driver..the message is probably about 50/50 as to which one it is.

    I've attached a couple of today's minidumps in the hope it makes sense to someone out there.

    Thanks!

    PS - I just tried to attach a minidump but it says the file type is invalid - how can I attach?
     
  7. cpc2004 Newcomer, in training Posts: 2,044

    Zip 3 to 4 minidumps and this web accept zip and txt file. It has a limit of 100k per attachment.
  8. Lynchy Newcomer, in training

    Thanks, hopefully there is a zip file attached to this message :approve:

    Attached Files:

  9. cpc2004 Newcomer, in training Posts: 2,044

    Hi Lynchy,

    I've studied your minidumps and it is faulty ram. 3 of minidumps have memory corruption and !hal are corrupted. You have to replace the ram.


    CHKIMG_EXTENSION: !chkimg -lo 50 -d !hal
    8069cf98-8069cf9b 4 bytes - hal!KeGetCurrentIrql+a74
    [ 00 00 00 00:ff ff 38 05 ]
    8069cf9d-8069cf9e 2 bytes - hal!KeGetCurrentIrql+a79 (+0x05)
    [ 00 00:06 68 ]
    8069cfa0-8069cfa6 7 bytes - hal!KeGetCurrentIrql+a7c (+0x03)
    [ 00 00 00 00 00 00 00:40 86 a6 3d df ff 02 ]
    8069cfa8-8069cfaf 8 bytes - hal!KeGetCurrentIrql+a84 (+0x08)
    [ 00 00 00 00 00 00 00 00:d4 03 30 01 10 20 30 01 ]
    8069cfb1-8069cfb8 8 bytes - hal!KeGetCurrentIrql+a8d (+0x09)
    [ 00 00 00 00 00 00 00 00:20 ff ff 38 05 08 06 68 ]
    8069cfba-8069cfc0 7 bytes - hal!KeGetCurrentIrql+a96 (+0x09)
    [ 00 00 00 00 00 00 00:40 86 26 54 df ff 40 ]
    8069cfc2-8069cfc3 2 bytes - hal!KeGetCurrentIrql+a9e (+0x08)
    [ 00 00:c4 03 ]
    8069cfc7-8069cfca 4 bytes - hal!KeGetCurrentIrql+aa3 (+0x05)
    [ 00 00 00 00:10 08 06 68 ]
    8069cfcc-8069cfcf 4 bytes - hal!KeGetCurrentIrql+aa8 (+0x05)
    [ 00 00 00 00:75 a4 01 01 ]
    8069cfd2-8069cfd7 6 bytes - hal!KeGetCurrentIrql+aae (+0x06)
    [ 00 00 00 00 00 00:dd 3d 04 80 93 77 ]
    8069cfdb-8069cfdd 3 bytes - hal!KeGetCurrentIrql+ab7 (+0x09)
    [ 00 00 00:f0 df ff ]
    8069cfe0-8069cfe7 8 bytes - hal!KeGetCurrentIrql+abc (+0x05)
    [ 00 00 00 00 00 00 00 00:04 80 9c e5 97 f6 fa 0f ]
    8069cfea-8069cff6 13 bytes - hal!KeGetCurrentIrql+ac6 (+0x0a)
    [ 00 00 00 00 00 00 00 00:8c a8 52 80 02 08 2c 01 ]
    8069cff8-8069cff9 2 bytes - hal!KeGetCurrentIrql+ad4 (+0x0e)
    [ 00 00:02 08 ]
    8069cffc-8069cffe 3 bytes - hal!KeGetCurrentIrql+ad8 (+0x04)
    [ 00 00 00:28 8c 12 ]
    81 errors : !hal (8069cf98-8069cffe)

    MODULE_NAME: memory_corruption
    IMAGE_NAME: memory_corruption
    FOLLOWUP_NAME: memory_corruption
    DEBUG_FLR_IMAGE_TIMESTAMP: 0
    MEMORY_CORRUPTOR: LARGE
    STACK_COMMAND: .trap fffffffff697ea60 ; kb
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
    BUCKET_ID: MEMORY_CORRUPTION_LARGE

    Followup: memory_corruption
  10. Lynchy Newcomer, in training

    Thanks!! You are a legend! Nice to have the problem identified, it's been driving me nuts for months but I've never bothered to find out why!

    Stupid question maybe but is RAM easy to replace for someone that has no real idea, although is smart enough to follow instructions??? Or should I get someone who knows what they are doing to fix it?
  11. Terre Newcomer, in training

    Hi CPC2004,

    Could you help me out with this list of error codes? Yeah, not just 1... very frustrating it has been. I would greatly appreciate it.
    Since the installation of Service Pack 2 i experienced problems with blue screens. In total there were 5 different error codes. I checked the even manager and got them together :

    -The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x00000020,
    0x8550df40, 0x8550df40, 0x0a000008)
    -The computer has rebooted from a bugcheck. The bugcheck was: 0x100000c5 (0x00561c0c,
    0x00000002, 0x00000001, 0x8054b280)
    -The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x24a25f67,
    0x00000002, 0x00000001, 0xf7686abe)
    -The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005,
    0xbf1e7c80, 0xec32aa7c, 0x00000000)
    -The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xc0000005,
    0x3bf63356, 0xb8866cd8, 0xb88669d4)

    I searched the internet obviously for help but nothing suggested help. Also, most of what you read is really vague and for an average person not to understand. I was hoping you could help me with this, since i've lost any hope in finding an answer elsewhere. Thanks in advance.

    I'm having this problem since months now and it crashes every 2 hours or so(mostly in games).
  12. cpc2004 Newcomer, in training Posts: 2,044

    Hi Terre,

    Most probably it is faulty RAM. If you have more than one memory stick, take out a memory stick. If it does not crash, the removed memory stick is faulty.
  13. Dna_Boy Newcomer, in training

    Hello ppl!

    I have a problem. Even with the latest drivers, my PC crashes very often.. If i use my TV board, crashes.. If i don't use it but i am on the net, it crashes.. Sometimes freezes, sometimes reboots.. One of the times said "driver_irql not less or equal" or something like that (i don't record it exactly). I don't know if it's a memopry problem, a graphics problem or some incompatibility with the PCTV board.. I Already made some tests, i uninstaled the PCTV and it did nothing. I Instaled old drivers of the graphics, and one of them seem to work fine with everything and the pc didn't crash, but when i tryed to instal the catalyst center it all came back..Now i don't know wich driver worked, but i also want to see my PC on the television, and for that i need catalyst.. If i only knew wich driver worked fine.. I have tryed so many.. some of them i don't have anymore and those i have, i think that (one of them) is the one that it worked, but know i can't put it to work.. Maybe it was the way i instaled it but i don't remember..

    Any hint?

    Additional Info:
    I re-instaled my pc recently with 1,256 Gb Mem , The graphics board is Abit 9600XT and the TV board is pinnacle pctv 110i media center... The motherboard is also new (but not that recent, but i checked the latest firmware and doesn't have any important upgrade) ASrock p4vt8+, and i have Win XP pro with SP2.

    I hope i explained well the problem, my english is not that good :)

    Thank you
  14. atzdolp Newcomer, in training

    Hi

    I posted my problem earlier on but didn't get any reply to it. I read thru the forum and followed some suggestions from the pple here. My situation is that I just bought new parts and casing and assembled it a month ago, ever since the computer was changed, the computer kept restarting. I followed howard's advice(posted last year) to uncheck auto recovery and there is this blue stop error screen, IRQL driver less than or not equal to. I also went ahead to change the power supply unit to a 10W higher one as I thought that was the cause of the problem, but my computer still restarts.

    After the computer restarts, the microsoft windows box will appear mentioning tthat system has recovered from a serious error, then the choice of whether to send the report. Right above the send or don't send report option, There is a click here option for me to go and see what the error report contains. out of curiosity, i clicked and saw the error signature goes

    BCCode : 1000008e BCP1 : C0000005 BCP2 :805725B3 BCP : 3 F61FE928
    BCP4: 00000000 DSVer : 5_1_2600 SP : 2_0 Product : 256_1]

    And below, I went in to click on the technical details. It says:
    The following files will be included in this error report:
    it refers to my C:\DOCUME~1 locals folder, under TEMP folder and goes into WER8ed7.dir00\Mini090205-04.dmp
    then WER8ed7.dir00\sysdata.xml

    Can anyone pls help? Really look forward to any help...
  15. cpc2004 Newcomer, in training Posts: 2,044

    Atzdolp,

    If you read the post within this thread, most problem owner attach 5 to 6 minidumps here. Base upon the bugcheck code 8E and the bugcheck parmeter is insufficient to determine the culprit. I guess it faulty ram cos the failing module is windows kernel. If you are happy with my finding, it is no need to attach the minidump.
  16. geoman71 Newcomer, in training

    Help

    Could anyone help me out.

    I have a PC with an AMD Athlon(tm) procesor. Windows 2000.
    I have had for a few years and its been alright but over the last few months its started to crash reguarly, whenever I play a game or try to transfer files via USB onto my phone or sometimes for no apparent reason it crashes, no messages appear but the CPU light just stops and whenever I restart it when it gets to the startup menu it crashes again so I swith the PC off, leave it for about 5 minutes and than restart it again, then it starts up and works fine un til it crashes again. I have a virus scanner installed and it doesnt seem to be the fans. So I ain't got any ideas, its been drivin me mad so any help or suggestions would be cool.
  17. atzdolp Newcomer, in training

    Hi CPC2004

    Yes, I read thru them and saw the minidumps they attached. I'm not very well versed in computer... so I don't know where can I find the minidumps. Maybe u can tell me and I can attach them here?

    Thanks for replying
  18. cpc2004 Newcomer, in training Posts: 2,044

    Adtzolp,

    Read page 1 of this thread and you will find the answer. When you want someone to help you immediately, you had better have all the available information. If you were me, one post had all the information and one post had insufficient information. Which post one do you answer if you have limited time?
  19. Bang Newcomer, in training

    hey hopkinso,
    i have the same problem as xscomputer and i did what you said. but it still got the same problem it still restarts it self and no error message.
    cheers
    x :grinthumb
  20. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    Hello and welcome to Techspot.

    Please would you take a few moments to read this post. A message for all newcomers. Thanks.

    Have you recently added any new hardware/software?

    When did the problem first start?

    If you`ve followed my instructions at the top of this thread, I`m not sure why your system should still be rebooting itself.

    Take a look in your event log to see if you can find any errors.

    First, pull out your ram module/s and clean the contacts with an eraser. Blow away the remnants and replace.

    If that doesn`t help. Download and run the Memtest86+ programme from www.memtest.org

    If you don`t have a floppy drive, there is an iso version, that you can burn to cd, and then boot from that.

    Let the programme run for at least seven passes. This should tell you if you`ve got a ram problem.

    Also, what psu do you have? A faulty or underpowered psu could also cause your problems.

    Regards Howard :wave: :wave: