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Please help, my computer keeps crashing

Discussion in 'Device Drivers' started by xscomputer, Dec 16, 2004.

  1. shahram Newcomer, in training

    Computer resetting

    Hi

    I have a P4 3GH , 1GB RAM (2*512) , 120GB ATA Maxtor

    I just bought a New HDD 250GB SATA maxtor,

    and ever sinec I installed it, after a couple of hours, computer Restarts without any erros, warrnings,....

    it usually happens more offen when wathcing a movie, but even if i leave the computer doing nothing, it does the same after a while,

    My event viewer showed these savedumps

    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (*)

    I will attach a couple of my minidumps.

    Could it be this new HDD, or RAM,or else
    Should I go to that computer shop and tell them this is the problem?

    Let me know if u get anything out of my minidumps.

    Edit:
    Forgot to mention this is a 0xc0000005, "0x1000007e (0xc0000005, 0xf53eed87, 0xf6671b04, 0xf6671800)"
  2. TeKKi Newcomer, in training

    Hello,

    I was wondering if I could get help understanding the output of the minidump files. I keep on getting the error Bad Pool Header at the login screen which causes the the infamous BSOD .... I also have problems with win2k.sys-

    I've attached the minidump files- Can anyone help me out?

    Much appreciated,

    TeKKi
  3. cpc2004 Newcomer, in training Posts: 2,044

    The culprit may be faulty ram or Norton AV. Attach more minidumps if you want me to confirm.
  4. cpc2004 Newcomer, in training Posts: 2,044

    Probably the BSOD is caused by faulty RAM.
    Suggestion
    1. Reseat the memory stick to another memory slot
    2. Downclock the ram
    3. Clean the inside the computer case
    4. Make sure that the ram is compatible to the motherboard
    If it still crashes, diagnostic which memory stick is faulty
    1. Take out one memory stick. If windows does not crash, the removed memory stick is faulty.
    2. If you have only one memory stick, replace the ram
  5. shahram Newcomer, in training

    Crash Problem

    Thanx alot for ur reply,
    I was getting disappointed that there is no answer for my post

    I attached more minidumps,

    My computer is also giving out Internet through ICS, and I noticed this problem much more happens when the other computer starts downloading heavily, (it didn't happen for 1 day, when that computer was tunned off)

    Strange though all these happened after connecting my new HDD, and never happened to me before.

    and it seems that i am getting combination of bugcheck errors:
    0x1000000a
    0x1000007e
    0x10000050
    0x0000004e
    0x00000044
    0x100000d1
  6. shahram Newcomer, in training

    2nd logs

    and here is more minidumps

    I really appriciate the time u put on this

    Thanx again
     
  7. cpc2004 Newcomer, in training Posts: 2,044

    Hi Shaharam,

    After further investigation of your minidumps, I confirm that this is hardware problem. The faulty hardware may be CPU, RAM or overheat.

    Findinig
    Mini072405-01.dmp crashed wth CLI_FAULT (ie clear interrupt fault)
    Mini082205-01.dmp crashed at IRQL x'1C' and the module list are corrupted
    Mini091905-03.dmp crashed at hal+0x2a16
  8. Otmakus Newcomer, in training Posts: 85

    Hi Shahram, this is just a suggestion, but since ur problem came up after u installed ur new HD, maybe ur PSU doesn't have enough wattage to support another HD, or it's been damaged. Try to get another PSU and install it to ur computer to confirm it (with ur specification, make sure u use at least a 400W PSU or even more)

    From my experience, restarting computers are caused by bad PSU, bad RAM, overheating, or something wrong with the M/B (lots of heavily used old M/B capacitors leaked and cause the computer to restart by itself)
  9. shahram Newcomer, in training

    Thank u "cpc2004" & "Otmakus", I had 2 RAM which I checked seperatly, but the problem stayed.

    I was waiting to puchase a new PSU, to see the results (after all it is worth trying this first before a CPU check).

    But I came to realize that the restarts almost always happened when the program "bitcomet 0.60" was open and in use for a couple of hours.
    and it never happened even with the previous versions of this same program.

    I have no idea how this program can make it look like a HardWare problem, or there is some Hardware problem that I am not aware of.

    But It has never happened otherwise and it is now working absolutly fine, like before.
  10. Sean&Corinne Newcomer, in training

    Keeps Crashing

    A few days ago the computer kept restarting. I changed the settings so that i wouldn't just restart and i would get the blue screen. The error listed in on the blue screen is:

    Stop: 0x0000007F (0x0000000D, 0x00000000, 0x00000000, 0x00000000)

    The system has also been restored to a date earlier this week before the puter started crashing, but this didn't help at all!

    I have attached a few of the most recent minidumps.

    Any help would be fabulous!
  11. cpc2004 Newcomer, in training Posts: 2,044

    Hi Sean & Corrine,

    I've studied your minidumps and I believe that it is ram problem.

    You can run memtest to stress the ram. If memtest reports the ram is faulty, ram is bad. However Memtest is not a perfect tool to test the memory as some faulty can pass memtest.

    Suggestion
    1. Reseat the memory stick to another memory slot
    2. Downclock the ram
    3. Clean the inside the computer case
    4. Make sure that the ram is compatible to the motherboard
    If it still crashes, diagnostic which memory stick is faulty
    1. Take out one memory stick. If windows does not crash, the removed memory stick is faulty.
    2. If you have only one memory stick, replace the ram
  12. cpc2004 Newcomer, in training Posts: 2,044

    Hi,

    What is temperature of your CPU? Maybe it is overheat because the stack trace of some minidumps are corrupt.
  13. warpwb Newcomer, in training

    I face the same problem as Shahram. My com works fine normally, but when i run BitComet 0.59 for some time, time ranging from a few minutes to a few hours, my com will suddenly restart, not in the normal shutdown way but like when you hold down the on button on your computer that restart.
    Any help is much appreciated.
  14. warpwb Newcomer, in training

    Oh, and i got this error message

    Driver_IRQL_NOT_LESS_OR_EQUAL
  15. cpc2004 Newcomer, in training Posts: 2,044

    Hi,

    You must follow the rule "one thread for a new case". Open a new thread. The experts at this forum will look into your problem.

    The crash may be caused by faulty ram or device driver error. When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and it has the content of the blue screen.

    Event ID: 1001
    Source: Save Dump
    Description:
    The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
    Microsoft Windows..... A dump was saved in: .......


    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Description:
    Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000

    Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here

    Zip 5 to 6 minidumps to a zip file and attach it here. Techspot has an upper limit of 100K per attachment. I will study the dump and find out the culprit.

    You can run memtest to stress the ram. If memtest reports the ram is faulty, ram is bad. However Memtest is not a perfect tool to test the memory as some faulty ram can pass memtest.
  16. Black Jesus Newcomer, in training

    me again

    Long time ago, my computer was restarting, showing red window messages (memory could not be written), and stuff like that...

    i uploaded sOME minidumps, and one member told me that i have bad ram memory...

    i bought new ram, and ever since my computer is working without any problems...

    NOW, MY BEST FRIEND HAS A PROBLEM... HIS COMPUTER KEEPS RESTARTING, WINDOW BOOTING IS LASTING TOO LONG (ABOUT 3 OR 4 MINUTES) WITH FRESH INSTALLED WINDOWS THAT HAS ONLY DRIVERS INSTALLED, AND NOTHING ELSE THAT COULD SLOW HIM DOWN... HE IS NOT INFECTED WITH ANY VIRUS...

    I TESTED HIS RAM WITH MEMTEST PROGRAM, AND PROGRAM DIDN'T FIND ANY ERRORS...

    HE HAS:

    256 MB RAM (ADIAS DDR) 400 MHZ

    INTEL CELERON 2000 MHZ

    ATA MAXTOR 80 GB

    NVIDIA G-FORCE 4 MX 440 64 MB

    SOME GIGABYTE MOTHER BOARD...

    ANYWAY, HERE ARE SOME MINIDUMPS...

    PLEASE ANALYSE THEM, AND TRY TO FIGURE OUT, WHAT IS WRONG WITH HIS COMPUTER...

    :cool: :approve: ;) :giddy:


    sorry 'bout my english
  17. cpc2004 Newcomer, in training Posts: 2,044

    Hi,

    The culprit is ALCXSENS.SYS (sound card driver). Update the sound card driver.

    Mini112205-01.dmp BugCheck 100000D1, {4, 2, 1, f914cfe9}
    Owning Process 816b4830 Image: winamp.exe
    Probably caused by : ALCXSENS.SYS ( ALCXSENS+56fe9 )
  18. Black Jesus Newcomer, in training

    :)

    thank you, once more :giddy:
  19. vitullo Newcomer, in training

    I'm a newbie

    Having computer reboot itself when I try to restore a zipped file that is larger than one floppy. I insert first disk as requested, insert last disk as requested, and then start disk one..computer reboots...it will load if the zipped file is one disk or less. I have attached a zip file of my dmp files. Any info is appreciated greatly.
  20. uniden Newcomer, in training

    Hi all, I suppose I'll chime in with my experience here. Many months ago I was receiving the same error at random (BAD_POOL_HEADER). It would occur at almost any time interval, sometimes hours, sometimes many days. I changed the recommended Windows settings to no avail. It was only until I moved my memory from slot 1 to slot 2 did this error completely disappear.

    Now, for my question. Recently I purchased 2x512mb of DDR400 SDRAM. It arrived today and I popped it into my remaining 2 memory slots (I have 3). Well, my computer booted up and immediately threw a BAD_POOL_HEADER in my face. Remembering my earlier problem, I took out the stick of memory in the bad slot, and sure enough, the computer was fine. I did a ton of swapping back and forth to make sure it was definitely not a specific stick.

    My question is, can a bad memory SLOT cause the errors we are receiving? I'm banking on the answer to this being "yes" as I've just returned the 2x512 sticks for a single 1GB, and I'm going to avoid that bad slot like the plague.

    Thanks!