TechSpot

Please help, my computer keeps crashing

By xscomputer
Dec 16, 2004
  1. Black Jesus

    Black Jesus TS Rookie

    me again

    Long time ago, my computer was restarting, showing red window messages (memory could not be written), and stuff like that...

    i uploaded sOME minidumps, and one member told me that i have bad ram memory...

    i bought new ram, and ever since my computer is working without any problems...

    NOW, MY BEST FRIEND HAS A PROBLEM... HIS COMPUTER KEEPS RESTARTING, WINDOW BOOTING IS LASTING TOO LONG (ABOUT 3 OR 4 MINUTES) WITH FRESH INSTALLED WINDOWS THAT HAS ONLY DRIVERS INSTALLED, AND NOTHING ELSE THAT COULD SLOW HIM DOWN... HE IS NOT INFECTED WITH ANY VIRUS...

    I TESTED HIS RAM WITH MEMTEST PROGRAM, AND PROGRAM DIDN'T FIND ANY ERRORS...

    HE HAS:

    256 MB RAM (ADIAS DDR) 400 MHZ

    INTEL CELERON 2000 MHZ

    ATA MAXTOR 80 GB

    NVIDIA G-FORCE 4 MX 440 64 MB

    SOME GIGABYTE MOTHER BOARD...

    ANYWAY, HERE ARE SOME MINIDUMPS...

    PLEASE ANALYSE THEM, AND TRY TO FIGURE OUT, WHAT IS WRONG WITH HIS COMPUTER...

    :cool: :approve: ;) :giddy:


    sorry 'bout my english
     
  2. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    Hi,

    The culprit is ALCXSENS.SYS (sound card driver). Update the sound card driver.

    Mini112205-01.dmp BugCheck 100000D1, {4, 2, 1, f914cfe9}
    Owning Process 816b4830 Image: winamp.exe
    Probably caused by : ALCXSENS.SYS ( ALCXSENS+56fe9 )
     
  3. Black Jesus

    Black Jesus TS Rookie

    :)

    thank you, once more :giddy:
     
  4. vitullo

    vitullo TS Rookie

    I'm a newbie

    Having computer reboot itself when I try to restore a zipped file that is larger than one floppy. I insert first disk as requested, insert last disk as requested, and then start disk one..computer reboots...it will load if the zipped file is one disk or less. I have attached a zip file of my dmp files. Any info is appreciated greatly.
     
  5. uniden

    uniden TS Rookie

    Hi all, I suppose I'll chime in with my experience here. Many months ago I was receiving the same error at random (BAD_POOL_HEADER). It would occur at almost any time interval, sometimes hours, sometimes many days. I changed the recommended Windows settings to no avail. It was only until I moved my memory from slot 1 to slot 2 did this error completely disappear.

    Now, for my question. Recently I purchased 2x512mb of DDR400 SDRAM. It arrived today and I popped it into my remaining 2 memory slots (I have 3). Well, my computer booted up and immediately threw a BAD_POOL_HEADER in my face. Remembering my earlier problem, I took out the stick of memory in the bad slot, and sure enough, the computer was fine. I did a ton of swapping back and forth to make sure it was definitely not a specific stick.

    My question is, can a bad memory SLOT cause the errors we are receiving? I'm banking on the answer to this being "yes" as I've just returned the 2x512 sticks for a single 1GB, and I'm going to avoid that bad slot like the plague.

    Thanks!
     
  6. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    Dear All,

    Open a new thread for new problem.
     
  7. suspect-device

    suspect-device TS Rookie

    HELP

    my computer crashes randomly, usaully when playing games or when multiple windows are open, i think it may be a memory problem

    Types of crashes

    -Complete Reboot
    -Exit game
    -Complete Freeze up
    -Exit application

    Here is are a few minidumps from the past few days:

    http://www.filefactory.com/?dcdeea
     
  8. AMDIsTheBest010

    AMDIsTheBest010 TS Rookie Posts: 546

    yep sounds like you're running out of RAM during your windows session.

    please list your system specs, including Windows OS version, so i can further help.

    ...AMD
     
  9. suspect-device

    suspect-device TS Rookie

    Ok, heres specs

    Microsoft windows XP
    Home edition
    Version 2002
    Service pack2

    eMachines
    6250
    AMD athlon ™ 64 Processor
    3400+
    2.40 GHz, 1.00 GB of RAM


    Specs of my comp

    p.s: i did somthing mentioned earlier, this message came up on the blue screen after a crash;

    "VER_IRQL_NOT_LESS_OR_EQUAL" if thats of any help

    Any suggestions on how to fix this problem would be greatly appreciated
     
  10. Elite

    Elite TS Rookie

    I got those 1001's

    Hi there thsi is really annoying i keep getting a Blue Screen whenever i try to do anything for over 10 mins like playing WoW or something please help attached are all my Event 1001's in a .txt document please help!

    Thanks
     
  11. Elite

    Elite TS Rookie

    i get a BSOD usually when im playing games even 2D ones such as flash games over the internet but sometimes i get them when im on the internet just surfing.

    Windows XP Pro SP2
    Intel Pentium 4 CPU 1.6ghz
    512mb Ram recently replaced my old 512 ram (they are both the exact same)
    GeForce FX5200 with latest drivers

    btw how can i get find out my Motherboard name so i can download drivers? Also how can i find out my sound card brand to download new drivers for that too?

    Thanks a bunch
     
     
  12. mtlzprincess

    mtlzprincess TS Rookie

    mine keeps crashing as well... every 5 minutes! I read about so many things that would help. Someone told me to fix my Power Scheme and set it to always on... Someone else told me that my power supply is dying and i have to change it. Also that it might be one of my harddrives, its too powerful for my pc. Maybe my fans arent cooling the computer enough and it overheats... Or that i might have viruses, even though i scanned about 10 different virus scanners on it.

    I dont know where to start anymore!
     
  13. XenoCloud

    XenoCloud TS Rookie

    PLEASE HELP! computer keeps crashing

    Well as you can see my windows xp has been crashing for a few months now and I'm sick and tired of this crap. I dont receive any error messages when im forced to reboot after every crash....if anyone has any suggestions i'd appreciate it.

    p.s. im not that big on computers soo could you keep the answers simple, please? thanks
     
  14. cobrajet

    cobrajet TS Rookie

    XP Power PC is crashing, mini dumps blame memory and drivers.

    So many different dumps in one day. SOme say ATI, some say SVCHOST, some say memeory. Trying to run windiag memory checker. WHat is the most serious bugcheck in this output and should be fixed first.? Help, home office PC, needs to be stable and run a whole day.

    Loading Dump File [C:\WINDOWS\Minidump\Mini022808-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: C:\memory-dump-view
    Executable search path is:
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0
    Debug session time: Thu Feb 28 08:33:12.781 2008 (GMT-5)
    System Uptime: 0 days 0:19:33.358
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    BugCheck 7A, {c03007c0, c0000102, c01f0d08, 78e8a804}
    Probably caused by : Unknown_Image ( nt!MiRemoveUnusedSegments+70f )
    Followup: MachineOwner
    ---------
    kd> !analyze -v

    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in. Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: c03007c0, lock type that was held (value 1,2,3, or PTE address)
    Arg2: c0000102, error status (normally i/o status code)
    Arg3: c01f0d08, current process (virtual address for lock type 3, or PTE)
    Arg4: 78e8a804, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

    Debugging Details:
    ------------------
    ERROR_CODE: (NTSTATUS) 0xc0000102 - {Corrupt File} The file or directory %hs is corrupt and unreadable. Please run the Chkdsk utility.
    BUGCHECK_STR: 0x7a_c0000102
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: DRIVER_FAULT
    PROCESS_NAME: navigator.exe
    IRP_ADDRESS: ffffffc0
    FAULTING_IP:
    +7c34298e
    7c34298e ?? ???
    LAST_CONTROL_TRANSFER: from 80526759 to 8053738a
    STACK_TEXT:
    ac48bc58 80526759 0000007a c03007c0 c0000102 nt!MiRemoveUnusedSegments+0x70f
    ac48bc80 804fba39 826d8cf0 c03007c0 c01f0d08 nt!PopSetPerfLevels+0x3ea
    ac48bcf8 804f5bec 78e8a804 c01f0d08 c03007c0 nt!MiCheckControlArea+0x1a8
    ac48bd4c 804e0944 00000000 7c34298e 00000001 nt!IopCompleteRequest+0x10c
    ac48bd64 7c34298e badb0d00 030fdfe8 04085180 nt!KiTrap06+0x387
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    ac48bd68 badb0d00 030fdfe8 04085180 08000050 0x7c34298e
    ac48bd6c 030fdfe8 04085180 08000050 00000000 0xbadb0d00
    ac48bd70 04085180 08000050 00000000 00000000 0x30fdfe8
    ac48bd74 08000050 00000000 00000000 00000000 0x4085180
    ac48bd78 00000000 00000000 00000000 00000000 0x8000050
    STACK_COMMAND: kb
    FOLLOWUP_IP:
    nt!MiRemoveUnusedSegments+70f
    8053738a 5d pop ebp
    SYMBOL_STACK_INDEX: 0
    SYMBOL_NAME: nt!MiRemoveUnusedSegments+70f
    FOLLOWUP_NAME: MachineOwner
    DEBUG_FLR_IMAGE_TIMESTAMP: 0
    IMAGE_NAME: Unknown_Image
    BUCKET_ID: INVALID_OPCODE
    MODULE_NAME: Unknown_Module
    Followup: MachineOwner
    ---------
    Loading Dump File [C:\WINDOWS\Minidump\Mini022708-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: C:\memory-dump-view
    Executable search path is:
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0
    Debug session time: Wed Feb 27 23:27:57.305 2008 (GMT-5)
    System Uptime: 0 days 0:34:29.015
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ...................................
    Unable to load image vsapint.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for vsapint.sys
    *** ERROR: Module load completed but symbols could not be loaded for vsapint.sys
    BugCheck 10000050, {acfce000, 0, ad9f9bc6, 0}

    *** WARNING: Unable to verify timestamp for tmxpflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for tmxpflt.sys
    Probably caused by : vsapint.sys ( vsapint+5dbc6 )
    Followup: MachineOwner
    kd> !analyze -v

    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced. This cannot be protected by try-except,
    it must be protected by a Probe. Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: acfce000, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: ad9f9bc6, If non-zero, the instruction address which referenced the bad memory
    address.
    Arg4: 00000000, (reserved)

    Debugging Details:
    Could not read faulting driver name
    READ_ADDRESS: acfce000
    FAULTING_IP:
    vsapint+5dbc6
    ad9f9bc6 0fb610 movzx edx,byte ptr [eax]
    MM_INTERNAL_CODE: 0
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: DRIVER_FAULT
    BUGCHECK_STR: 0x50
    PROCESS_NAME: SfCtlCom.exe
    LAST_CONTROL_TRANSFER: from ffffffff to ad9f9bc6
    STACK_TEXT:
    WARNING: Stack unwind information not available. Following frames may be wrong.
    acfcd20c ffffffff 0000b3fc acfcd364 ada0a513 vsapint+0x5dbc6
    acfcd218 ada0a513 e31fdc1c e327e81c 00000035 0xffffffff
    acfcd364 ada7decc e157931c ad9b5cc8 00000053 vsapint+0x6e513
    acfcd440 ad9bff58 e157931c e31fdc1c e327e81c vsapint+0xe1ecc
    acfcd478 ad9beae3 e157931c 0035dc1c e31fd890 vsapint+0x23f58
    acfcd510 ada8b5e6 acfcd528 acfcd5a0 acfcd714 vsapint+0x22ae3
    acfcd574 ad9cd4cc e31fdaa0 e31fb81c e157931c vsapint+0xef5e6
    acfcd5f4 ada8b09a e157931c e31fb824 acfcd62c vsapint+0x314cc
    acfcd604 ada8a13b acfcd700 ad9cd3c1 acfcd7bc vsapint+0xef09a
    acfcd62c ada8a014 acfcd700 acfcd6a8 acfcd700 vsapint+0xee13b
    acfcd654 ad9bedaf acfcd700 e821fd7c 00000000 vsapint+0xee014
    acfcd6e8 ada8b5e6 acfcd700 acfcd778 acfcd8ec vsapint+0x22daf
    acfcd74c ad9cd4cc e30feea1 e30fcc1c e157931c vsapint+0xef5e6
    acfcd7cc ada8b09a e157931c e30fcc24 acfcd804 vsapint+0x314cc
    acfcd7dc ada8a13b acfcd8d8 ad9cd3c1 acfcd994 vsapint+0xef09a
    acfcd804 ada8a014 acfcd8d8 acfcd880 acfcd8d8 vsapint+0xee13b
    acfcd82c ad9bedaf acfcd8d8 e821f69c 00000000 vsapint+0xee014
    acfcd8c0 ada8b5e6 acfcd8d8 acfcd950 acfcdac4 vsapint+0x22daf
    acfcd924 ad9cd4cc e2ffe302 e2ffc01c e157931c vsapint+0xef5e6
    acfcd9a4 ada8b09a e157931c e2ffc024 acfcd9dc vsapint+0x314cc
    acfcd9b4 ada8a13b acfcdab0 ad9cd3c1 acfcdac8 vsapint+0xef09a
    acfcd9dc ada8a014 acfcdab0 acfcda58 acfcdab0 vsapint+0xee13b
    acfcda04 ad9bedaf acfcdab0 e15cbefc 00000000 vsapint+0xee014
    acfcda98 ada8d639 acfcdab0 ff000003 870b6a9c vsapint+0x22daf
    acfcdadc ad971c5c e157931c e246349c 870b6a9c vsapint+0xf1639
    acfcdb20 ad972c9d e157931c e246349c 870b6a9c tmxpflt+0x17c5c
    acfcdb4c ad973b07 e246341c 870b6a9c 00000000 tmxpflt+0x18c9d
    acfcdba4 ad969d2d 00000000 870b6ba4 00000000 tmxpflt+0x19b07
    acfcdbcc ad96df3c acfcdc24 ac5143d1 866a5230 tmxpflt+0xfd2d
    acfcdc0c ad95d5e0 a028448b 866a5230 88947218 tmxpflt+0x13f3c
    acfcdc40 804e13d9 88aad8f8 86ff42d0 806ff410 tmxpflt+0x35e0
    acfcdc40 88aad8f8 88aad8f8 86ff42d0 806ff410 nt!KiTrap0B+0x10f
    acfcdcd4 00000000 86bdd660 8683c720 acfcdd48 0x88aad8f8


    STACK_COMMAND: kb
    FOLLOWUP_IP:
    vsapint+5dbc6
    ad9f9bc6 0fb610 movzx edx,byte ptr [eax]
    SYMBOL_STACK_INDEX: 0
    SYMBOL_NAME: vsapint+5dbc6
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: vsapint
    IMAGE_NAME: vsapint.sys
    DEBUG_FLR_IMAGE_TIMESTAMP: 466e7a9b
    FAILURE_BUCKET_ID: 0x50_vsapint+5dbc6
    BUCKET_ID: 0x50_vsapint+5dbc6
    Followup: MachineOwner
    SfCtlCom.exe is Trend Micro Pro 16.05 1039 Engine 8.500 recent updates and scans all done.
    SUMMARY
    Memory dumps usually freeze the PC Digital interface screen and no further IO is accepted, PC requires manual hard reset. Upon bootup, Trend micro creates a recovery image, then a normal reboot is done to resolve conflict.
    ATI debug - recent ATI driver install and Catalyst sw. However 2 ATI icons appear on program , one is Catalyst control center, operates fine.

    Microsoft Bootup diag not working due to IO error upon bootup of floopy and CD.
     
  15. Jageok

    Jageok TS Rookie

    I'm getting BCcode errors:
    Error Signature

    BCCode : 1000000a BCP1 : 84D6BC5C BCP2 : 00000002 BCP3 : 00000000
    BCP4 : 80505E98 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    Error Report Contents:

    C:\DOCUME~1\QUENTI~1\LOCALS~1\Temp\WER98eb.dir00\Mini022408-01.dmp
    C:\DOCUME~1\QUENTI~1\LOCALS~1\Temp\WER98eb.dir00\sysdata.xml

    with dmps attached, please interpret or tell me how.
     
  16. Juicylucy100

    Juicylucy100 TS Rookie

    I did what you said and i am waiting for my log, i will post my log soon! so you can help me with my problem thankss x

    Hey i will post my log up soon! as my computer always crashes mostly when im on YOUTUBE!! hopefully you will be able to solve the problem Thanks x
     
  17. radiowaves

    radiowaves TS Rookie

    My computer keeps crashing-Windows xp media

    Hi can any body help before computer goes out of the window,
    I have included a few minidump files if these are of any use..
     
  18. shanethedes

    shanethedes TS Rookie

    my computer keeps crashing

    Hi, i have a latitude d 800 and ive had it for about 3 years now. when it came to me it was supposed to be xp but it was 2000. i started playing it on 2000 then realized it came with a xp cd. ever since i changed it it takes 40 minutes to start up. that is my first problem. now a couple months ago i signed up for WoW and started playing it. my laptop came with a measly 200 um memory so i bumped it up to 1gb. when i got the fisrt card it was pc 3200 rather than what is was supposed to have (pc2100) it worked at first but then my screen would disorent and my computer wouold have to be manually resatarted and that takes 40 mins so it sucks. anyways i bought a pc2100 and returned the pc3200, and now it still does the same thing. i know it not becuse of the game because it will do it sumtimes when it starts up. can sumone plz help me out. i cant stand it anymore!
     
  19. mailpup

    mailpup TS Special Forces Posts: 8,452   +227

    I highly recommend starting a new thread for each of your problems instead of piling on in this single thread.

    If members try to answer multiple problems in a single thread, it will soon be too confusing to follow.
     
  20. shanethedes

    shanethedes TS Rookie

    ok well my sry im just really frustrated and if u could hel thatd be great!
     
  21. kaerichi

    kaerichi TS Rookie

    Help!

    I've been having an issue with my computer over the last month where it keeps re-starting itself automatically.

    While I have installed new software, my hardware remains the same as it has been for over a year.

    I think it might be over-heating but I'm not sure how I can confirm this before I have to take it to the professionals to check it out.

    I'm running Windows XP Home, Service Pack 2 - with around 1GB of RAM and two hard-drives: 120GB and 300GB - the 300GB drive is external.

    My computer tends to last between 20 minutes and three hours before it reboots itself. I've attempted to turn off the automatic restart and show the blue screen, but for some reason, the blue screen does not appear, so I'm afraid I can't provide any error messages.

    Can anyone help?
     
  22. woody1191

    woody1191 TS Rookie Posts: 638

    You can look at your temps by using Speedfan - http://www.almico.com/speedfan.php

    But as well as Overheating, faulty RAM and a damaged HDD can be know to cause random restarting. You say your computer lasts between 20 mins to 3 hours you maybe right on it being a overheating issue.
     
  23. firthy88

    firthy88 TS Rookie

    Help me please

    I havent got the foggyest what is happening to my computer but when i have 2 maybe 3 media programs running eg windows media , messinger and the internet at the same time my comp crashes it makes a very crinkly sound through the speakers instead of sound and the monitor goes pinky and yellowy lines plese help if you can thanks ashley
     
  24. woody1191

    woody1191 TS Rookie Posts: 638

    Could you please open your own thread in either the "Windows OS Forum" or "Other Hardware Forum" or "Device Driver Forum".
     
  25. eazabors

    eazabors TS Rookie

    Same problem. took advice to adjust settings to not restart on error, and now got the error
    "IRQL_NOT_LESS_OR_EQUAL"
    Help would be great.
     
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