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Scvhost.exe Trojan.Host issue that is killing me!!!

Discussion in 'Virus and Malware Removal' started by alan123, Dec 16, 2012.

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Page 4 of 4

  1. alan123 Newcomer, in training Posts: 47

    Etra cont:

    "PC-Doctor for Windows" = Dell Support Center

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
    "{0C1879C1-B74A-4C6D-8880-E3F54B78E816}" = LG United Mobile Drivers
    "{0ECFCB07-9BFE-4970-ACA1-D568D982760B}" = Complete Care Business Service Agreement
    "{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
    "{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
    "{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
    "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
    "{246CB06B-308C-4CAE-AD1C-CB8409274261}" = Citrix Receiver(Aero)
    "{26A24AE4-039D-4CA4-87B4-2F83216016FF}" = Java(TM) 6 Update 24
    "{2DA5F129-11AC-4F11-8188-B2F07EAAC20A}" = Cozi
    "{2DE9C112-2482-4D27-AA90-1504DFD9F117}" = Citrix Authentication Manager
    "{3248F0A8-6813-11D6-A77B-00B0D0150150}" = J2SE Runtime Environment 5.0 Update 15
    "{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
    "{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
    "{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement
    "{43D16DA8-BF42-3C62-89D3-3AD47829DC2E}" = Google Talk Plugin
    "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
    "{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
    "{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
    "{5DA8F6CD-C70E-39D8-8430-3D9808D6BD17}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
    "{63EC2120-1742-4625-AA47-C6A8AEC9C64C}" = Apple Application Support
    "{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
    "{655C5545-7974-443F-882F-D745607EBB08}" = Citrix Receiver(DV)
    "{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
    "{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
    "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
    "{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
    "{739A6D0C-CA8D-4955-8E3D-58D1847327AC}" = Online Plug-in
    "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
    "{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
    "{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
    "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
    "{8A0F28FB-5523-4F14-9B90-AFD8F69D84FE}" = EZ Guitar Tabs
    "{8BCC69EA-B1A4-4845-B95E-CFF335A9F548}" = JMP 8
    "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
    "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
    "{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
    "{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
    "{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
    "{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
    "{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
    "{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    "{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
    "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
    "{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
    "{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
    "{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
    "{903679E8-44C8-4C07-9600-05C92654FC50}" = QualXServ Service Agreement
    "{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
    "{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
    "{991057FA-3CA7-42B0-94B6-5B1B2535FBD3}" = Citrix Receiver Inside
    "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    "{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
    "{A113003E-8271-4485-ABC1-83FB96BFFF52}" = Citrix Receiver(USB)
    "{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}" = Roxio Burn
    "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
    "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
    "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
    "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
    "{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}" = Dell Home Systems Service Agreement
    "{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.2
    "{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}" = Roxio Burn
    "{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Click to Call
    "{BC728724-882E-4E2D-B3EE-E2C7332DC2F2}" = Citrix Receiver (HDX Flash Redirection)
    "{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
    "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
    "{CFF8B8E8-E086-4DE0-935F-FE22CAB54F80}" = Microsoft Search Enhancement Pack
    "{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
    "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
    "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
    "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
    "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
    "{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
    "{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
    "{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10
    "{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}" = Complete Care Consumer Service Agreement
    "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
    "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    "{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Graphics Media Accelerator Driver
    "{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement
    "{F605992E-FD5B-46D7-AFDA-FDB1AB00F829}" = Self-service Plug-in
    "{FD9E03B5-AEEA-4D59-B512-6CE4AA0281D4}" = Byki
    "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
    "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
    "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
    "Advanced Audio FX Engine" = Advanced Audio FX Engine
    "Byki Express" = Byki Express
    "Chromas" = Chromas Lite
    "CitrixOnlinePluginPackWeb" = Citrix Receiver
    "Dell Webcam Central" = Dell Webcam Central
    "GoToAssist" = GoToAssist 8.0.0.514
    "HOMESTUDENTR" = Microsoft Office Home and Student 2007
    "LG On-Screen Phone" = LG On-Screen Phone
    "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.65.1.1000
    "Mozilla Firefox 4.0.1 (x86 en-US)" = Mozilla Firefox 4.0.1 (x86 en-US)
    "PdaNet_is1" = PdaNet for Android 2.45
    "Spyware Doctor" = Spyware Doctor 8.0
    "Tweaking.com - Windows Repair (All in One)" = Tweaking.com - Windows Repair (All in One)
    "WildTangent dell Master Uninstall" = WildTangent Games
    "WinLiveSuite" = Windows Live Essentials
    "Yahoo! Companion" = Yahoo! Toolbar
    "Yahoo! Software Update" = Yahoo! Software Update

    ========== HKEY_USERS Uninstall List ==========

    [HKEY_USERS\S-1-5-21-1450620413-958074166-3036180015-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "Dropbox" = Dropbox
    "f031ef6ac137efc5" = Dell Driver Download Manager
    "Juniper_Setup_Client" = Juniper Networks Setup Client

    ========== Last 20 Event Log Errors ==========

    [ Application Events ]
    Error - 12/19/2012 1:54:31 AM | Computer Name = Alan-PC | Source = Schedule | ID = 0
    Description =

    Error - 12/19/2012 6:32:44 PM | Computer Name = Alan-PC | Source = Schedule | ID = 0
    Description =

    Error - 12/19/2012 11:31:41 PM | Computer Name = Alan-PC | Source = Schedule | ID = 0
    Description =

    Error - 12/20/2012 3:09:40 AM | Computer Name = Alan-PC | Source = Schedule | ID = 0
    Description =

    Error - 12/20/2012 9:03:10 PM | Computer Name = Alan-PC | Source = Schedule | ID = 0
    Description =

    Error - 12/20/2012 9:45:52 PM | Computer Name = Alan-PC | Source = Schedule | ID = 0
    Description =

    Error - 12/20/2012 11:13:29 PM | Computer Name = Alan-PC | Source = Schedule | ID = 0
    Description =

    Error - 12/20/2012 11:14:00 PM | Computer Name = Alan-PC | Source = Application Error | ID = 1000
    Description = Faulting application name: pctsSvc.exe, version: 7.0.0.147, time stamp:
    0x4ce59256 Faulting module name: SystemMonitor.sdp, version: 7.0.0.169, time stamp:
    0x4cef4d8f Exception code: 0xc0000005 Fault offset: 0x0000e67d Faulting process id:
    0x910 Faulting application start time: 0x01cddf2928829944 Faulting application path:
    C:\Program Files (x86)\PC Tools Security\pctsSvc.exe Faulting module path: C:\Program
    Files (x86)\PC Tools Security\SystemMonitor.sdp Report Id: 76c0637f-4b1c-11e2-bb1a-b8ac6f52b338

    Error - 12/21/2012 12:10:02 AM | Computer Name = Alan-PC | Source = Schedule | ID = 0
    Description =

    Error - 12/21/2012 12:26:39 AM | Computer Name = Alan-PC | Source = Schedule | ID = 0
    Description =

    [ Broadcom Wireless LAN Events ]
    Error - 12/19/2012 7:24:03 PM | Computer Name = Alan-PC | Source = WLAN-Tray | ID = 0
    Description = 15:24:03, Wed, Dec 19, 12 Error - Error in WNetOpenEnum trying to disconnect
    drives

    Error - 12/19/2012 7:24:03 PM | Computer Name = Alan-PC | Source = WLAN-Tray | ID = 0
    Description = 15:24:03, Wed, Dec 19, 12 Error - Error in WNetOpenEnum trying to disconnect
    drives

    Error - 12/20/2012 2:29:02 AM | Computer Name = Alan-PC | Source = WLAN-Tray | ID = 0
    Description = 22:29:02, Wed, Dec 19, 12 Error - Error in WNetOpenEnum trying to disconnect
    drives

    Error - 12/20/2012 2:29:02 AM | Computer Name = Alan-PC | Source = WLAN-Tray | ID = 0
    Description = 22:29:02, Wed, Dec 19, 12 Error - Error in WNetOpenEnum trying to disconnect
    drives

    Error - 12/20/2012 4:08:15 AM | Computer Name = Alan-PC | Source = WLAN-Tray | ID = 0
    Description = 00:08:15, Thu, Dec 20, 12 Error - Error in WNetOpenEnum trying to disconnect
    drives

    Error - 12/20/2012 4:08:15 AM | Computer Name = Alan-PC | Source = WLAN-Tray | ID = 0
    Description = 00:08:15, Thu, Dec 20, 12 Error - Error in WNetOpenEnum trying to disconnect
    drives

    Error - 12/20/2012 9:42:04 PM | Computer Name = Alan-PC | Source = WLAN-Tray | ID = 0
    Description = 17:42:04, Thu, Dec 20, 12 Error - Error in WNetOpenEnum trying to disconnect
    drives

    Error - 12/20/2012 9:42:04 PM | Computer Name = Alan-PC | Source = WLAN-Tray | ID = 0
    Description = 17:42:04, Thu, Dec 20, 12 Error - Error in WNetOpenEnum trying to disconnect
    drives

    Error - 12/20/2012 11:11:49 PM | Computer Name = Alan-PC | Source = WLAN-Tray | ID = 0
    Description = 19:11:49, Thu, Dec 20, 12 Error - Error in WNetOpenEnum trying to disconnect
    drives

    Error - 12/20/2012 11:11:49 PM | Computer Name = Alan-PC | Source = WLAN-Tray | ID = 0
    Description = 19:11:49, Thu, Dec 20, 12 Error - Error in WNetOpenEnum trying to disconnect
    drives

    [ OSession Events ]
    Error - 12/3/2010 7:30:02 PM | Computer Name = Alan-PC | Source = Microsoft Office 12 Sessions | ID = 7001
    Description = ID: 3, Application Name: Microsoft Office PowerPoint, Application
    Version: 12.0.6500.5000, Microsoft Office Version: 12.0.6425.1000. This session
    lasted 133 seconds with 0 seconds of active time. This session ended with a crash.

    Error - 3/9/2012 2:25:23 AM | Computer Name = Alan-PC | Source = Microsoft Office 12 Sessions | ID = 7001
    Description = ID: 3, Application Name: Microsoft Office PowerPoint, Application
    Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6425.1000. This session
    lasted 903903 seconds with 31860 seconds of active time. This session ended with
    a crash.

    Error - 9/16/2012 9:38:27 PM | Computer Name = Alan-PC | Source = Microsoft Office 12 Sessions | ID = 7001
    Description = ID: 3, Application Name: Microsoft Office PowerPoint, Application
    Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6612.1000. This session
    lasted 38925 seconds with 4080 seconds of active time. This session ended with
    a crash.

    [ System Events ]
    Error - 12/22/2012 1:25:47 PM | Computer Name = Alan-PC | Source = Service Control Manager | ID = 7006
    Description = The ScRegSetValueExW call failed for FailureActions with the following
    error: %%5

    Error - 12/22/2012 1:27:27 PM | Computer Name = Alan-PC | Source = Service Control Manager | ID = 7006
    Description = The ScRegSetValueExW call failed for FailureActions with the following
    error: %%5

    Error - 12/22/2012 1:27:37 PM | Computer Name = Alan-PC | Source = Service Control Manager | ID = 7006
    Description = The ScRegSetValueExW call failed for FailureActions with the following
    error: %%5

    Error - 12/22/2012 1:28:51 PM | Computer Name = Alan-PC | Source = DCOM | ID = 10016
    Description =

    Error - 12/22/2012 1:38:51 PM | Computer Name = Alan-PC | Source = DCOM | ID = 10016
    Description =

    Error - 12/22/2012 1:48:51 PM | Computer Name = Alan-PC | Source = DCOM | ID = 10016
    Description =

    Error - 12/22/2012 1:58:51 PM | Computer Name = Alan-PC | Source = DCOM | ID = 10016
    Description =

    Error - 12/22/2012 2:08:51 PM | Computer Name = Alan-PC | Source = DCOM | ID = 10016
    Description =

    Error - 12/22/2012 2:18:51 PM | Computer Name = Alan-PC | Source = DCOM | ID = 10016
    Description =

    Error - 12/22/2012 2:28:51 PM | Computer Name = Alan-PC | Source = DCOM | ID = 10016
    Description =


    < End of report >
    alan123, Dec 22, 2012
    #61

  2. Broni Malware Annihilator Posts: 39,229   +175

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
IE - HKU\S-1-5-21-1450620413-958074166-3036180015-1000\..\URLSearchHook: {472734EA-242A-422b-ADF8-83D1E48CC825} - No CLSID value found
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-1450620413-958074166-3036180015-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O4 - HKU\.DEFAULT..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_287_ActiveX.exe -update activex File not found
O4 - HKU\S-1-5-18..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_287_ActiveX.exe -update activex File not found
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
@Alternate Data Stream - 149 bytes -> C:\ProgramData\TEMP:DFC5A2B2

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    ===============================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
    Broni, Dec 22, 2012
    #62

  3. alan123 Newcomer, in training Posts: 47

    All processes killed
    ========== OTL ==========
    Registry value HKEY_USERS\S-1-5-21-1450620413-958074166-3036180015-1000\Software\Microsoft\Internet Explorer\URLSearchHooks\\{472734EA-242A-422b-ADF8-83D1E48CC825} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{472734EA-242A-422b-ADF8-83D1E48CC825}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-1450620413-958074166-3036180015-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce\\FlashPlayerUpdate deleted successfully.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\RunOnce\\FlashPlayerUpdate not found.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    C:\Windows\Downloaded Program Files\gp.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    ADS C:\ProgramData\TEMP:DFC5A2B2 deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Alan
    ->Temp folder emptied: 1574322 bytes
    ->Temporary Internet Files folder emptied: 180670784 bytes
    ->Java cache emptied: 34398911 bytes
    ->FireFox cache emptied: 65591942 bytes
    ->Flash cache emptied: 506 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1988 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 84860 bytes
    RecycleBin emptied: 712757 bytes

    Total Files Cleaned = 270.00 mb


    [EMPTYJAVA]

    User: Alan
    ->Java cache emptied: 0 bytes

    User: All Users

    User: Default

    User: Default User

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: Alan
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default

    User: Default User

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 12222012_194802
    Files\Folders moved on Reboot...
    C:\Users\Alan\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\K698PMFT\page-4[1].htm moved successfully.
    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\842508SG\if[1].htm moved successfully.
    File\Folder C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\fla9D77.tmp not found!
    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
    alan123, Dec 22, 2012
    #63

  4. alan123 Newcomer, in training Posts: 47

    Results of screen317's Security Check version 0.99.56
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    AVG Anti-Virus Free Edition 2013
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Spyware Doctor 8.0
    Malwarebytes Anti-Malware version 1.65.1.1000
    Java(TM) 6 Update 24
    Java version out of Date!
    Adobe Flash Player 11.5.502.135
    Adobe Reader 9 Adobe Reader out of Date!
    Mozilla Firefox (4.0.1)
    ````````Process Check: objlist.exe by Laurent````````
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    AVG avgwdsvc.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 4%
    ````````````````````End of Log``````````````````````
    alan123, Dec 22, 2012
    #64

  5. alan123 Newcomer, in training Posts: 47

    Farbar Service Scanner Version: 10-12-2012
    Ran by Alan (administrator) on 22-12-2012 at 20:18:41
    Running from "C:\Users\Alan\Desktop"
    Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************
    Internet Services:
    ============
    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.

    Windows Firewall:
    =============
    Firewall Disabled Policy:
    ==================

    System Restore:
    ============
    System Restore Disabled Policy:
    ========================

    Windows Update:
    ============
    Windows Autoupdate Disabled Policy:
    ============================

    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.

    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1

    Other Services:
    ==============

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
    alan123, Dec 22, 2012
    #65

  6. alan123 Newcomer, in training Posts: 47

    ESET results:

    C:\TDSSKiller_Quarantine\17.12.2012_17.13.43\mbr0000\tdlfs0000\tsk0000.dta Win32/Olmarik.AYI trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\17.12.2012_17.13.43\mbr0000\tdlfs0000\tsk0001.dta Win64/Olmarik.AM trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\17.12.2012_17.13.43\mbr0000\tdlfs0000\tsk0003.dta Win64/Olmarik.AN trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\17.12.2012_17.13.43\mbr0000\tdlfs0000\tsk0007.dta Win32/Olmarik.AFK trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\17.12.2012_17.13.43\mbr0000\tdlfs0000\tsk0008.dta Win64/Olmarik.AK trojan cleaned by deleting - quarantined
    alan123, Dec 23, 2012
    #66
     

  7. Broni Malware Annihilator Posts: 39,229   +175

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    ==============================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
    Broni, Dec 23, 2012
    #67

  8. alan123 Newcomer, in training Posts: 47

    So I am trying to update Java and I get the following error:

    C:\User\..\..\..\Java\jre1.7.0_10\java_sp.dll is corrupt

    suggestions?
    alan123, Dec 26, 2012
    #68

  9. Broni Malware Annihilator Posts: 39,229   +175

    Run JavaRa first and then try again.
    Broni, Dec 26, 2012
    #69

  10. alan123 Newcomer, in training Posts: 47

    I am not sure why my computer is not cooperating! I ran the JavaRa and it says that older versions have been removed. When I click to install the new Java (I tried this over the net and after downloading to desktop)- I click on <install> it downloads the installer then does nothing for a bit until I get the same error message as before??
    alan123, Dec 26, 2012
    #70

  11. Broni Malware Annihilator Posts: 39,229   +175

    Broni, Dec 26, 2012
    #71

  12. alan123 Newcomer, in training Posts: 47

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Alan
    ->Temp folder emptied: 1471057 bytes
    ->Temporary Internet Files folder emptied: 174888996 bytes
    ->Java cache emptied: 1880 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 506 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 3204 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 33866152 bytes

    Total Files Cleaned = 201.00 mb


    [EMPTYFLASH]

    User: Alan
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default

    User: Default User

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Alan
    ->Java cache emptied: 0 bytes

    User: All Users

    User: Default

    User: Default User

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 12262012_195749
    Files\Folders moved on Reboot...
    C:\Users\Alan\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\2J2143MH\page-4[1].htm moved successfully.
    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
    alan123, Dec 26, 2012
    #72

  13. alan123 Newcomer, in training Posts: 47

    Everything is awesome!! seems like my computer is stable again!!!! Thank you so much Bruni!!! Hope you are having a great christmas/holliday!!!

    Question... Should I keep my BIOS updated? Never done it but I hear that it is something that should be done?
    alan123, Dec 26, 2012
    #73

  14. Broni Malware Annihilator Posts: 39,229   +175

    Leave BIOS alone.

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Dec 27, 2012
    #74
Page 4 of 4

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