Stop 0x0000000A(BOSD) error, please help!

Are you a child? How old are you? Read the instructions in the link I provided. It tells you how to retrieve any data. I meant to say power up your computer after the shutdown BSOD. If your computer won't turn back on after a shutdown, you have a bigger problem don't you...

1: If you have Roxio Easy CD Creator 5.0 or Direct CD 5.0 installed, uninstall these programmes and see if it helps.

2: Test you ram. Your minidumps suggest a possible ram problem. Instructions for using Memtest86+ can be found HERE.

3: If none of the above helps, go HERE and follow the Instructions for troubleshooting.

4: If you can`t be bothered to do any of the above. Take your computer to a pc repair shop and have them fix it for you.

Regards Howard

Thank you for your suggestion. I don't have Roxio Easy CD Creator 5.0 or Direct CD 5.0 installed on my computer. How long will it take to complete the memory test? Where can I download burning software (ex. Nero)?

Memtest86+ will typically take a few hours. It may be an idea to leave it running overnight.

Free cd/dvd burning software.

Regards Howard

Do you know what's the difference between a kernel dump and a minidump? Does kernel dump provided more debug information about the BSOD?

For almost all debugging purposes, the 64kB minidump is sufficient. I haven`t personally come across a situation where a kernel dump was needed.

See this post by cpc2004.

Regards Howard

Is Memtest86+ 100% accurate?

Some faulty ram can pass Memtest86+. In fact, I don`t know of any memory testing software that is 100% reliable. The only thing I can say, is if Memtest86+ finds errors on your ram, you can be fairly sure the ram is faulty.

Regards Howard

How many rams does a computer have? Does every computer has the same number of rams?

If you right click my computer and select properties, you`ll be able to see exactly how much ram your system has.

Ram comes in sticks and typically an average system will have at least 512mB or ram.

See this article "How Ram Works"

Regards Howard

Can I use a blank DVD instead of a blank CD to burn the image file? The article mention: Let the programme run for at least seven passes, what does that mean?

Yes, you can.

Regards Howard

Hey Howard,
you didn't tell adu123 to install any burning software, you told him to uninstall specific burning software, to help in finding out what is causing the BSOD instability... Right?

We need to regroup here. Adu123, describe your current problem once again here, in as much detail as you can... please!

adu123 did ask me for some burning software that he could use. I suspect it was in place of Roxio etc. I gave him the link above.

Regards Howard

I brought adu123's first post on this back...

This BSOD is not caused by faulty memory in this case. It is caused by software/drivers in this case. I have seen BSOD's only during system shutdown, caused by burning software as mentioned, 3rd party (Non-Microsoft) firewall's and antivirus/malware/spyware scanner software. The stop code: 0x0000000A is extremely generic!

ok, I will explain the problem once again. The BSOD only show up when I do the shut down, just right after the screen " window is shutting down ", the BSOD immediately follow. I don't have problem when I tried to boot my computer, everything else is fine except when I shut down. I've upload the most recent minidump files, hope it can help
By the way, do I still have to run the memory test?

"The Microsoft kernel security support provider interface (Ksecdd.sys) is a general purpose, software-based, cryptographic module residing at the kernel mode level of Windows. Ksecdd.sys runs as a kernel mode export driver, and provides cryptographic services through their documented interfaces to kernel components. The only algorithm that is not supported by Ksecdd.sys is DSA"...

Ksecdd.sys is flagged once again in one of the recent minidumps. I assure you this is a symptom of the problem, not the cause. You have a program or driver that is causing the BSOD. Because it is only seen at shutdown, it should be easier to find. List ALL the programs you have installed. Did you say that this BSOD happens before you install any programs other than XP?

How do I look for all the programs that are install on my computer?

START> All Programs

Do I really have to list all of them? There are so many!